Visitor Restrictions
To limit the number of people in our facilities and reduce community spread of COVID-19, the following visitor restrictions are enforced. Masks are required for everyone older than age two upon entering a UnityPoint Health facility. If you don't have a mask, you may request one upon arrival.
Hospital Visitor Restrictions
2 visitors per day allowed for each inpatient and Ambulatory Surgery and Rehab patient
- One of the visitors may be assigned as a "caregiver" based on the patients' needs. The caregiver may be with the patient 24 hours/day, 7 days a week. Consider the following:
- The patient requires assistance at home
- The patient has care needs that hospital team members are not able to meet
- The patient is a minor or dependent adult
- A family member or friend can assume the role of a caregiver if needed
- The caregiver is essential to the care/needs of the patient
All visitors must be over the age of 16
Emergency Department: only 1 visitor allowed per patient
Outpatient Services / Clinics: only 1 visitor allowed per patient; children may accompany parents
Individual departments may have more specific guidelines based on their patient population (e.g., ICU, labor & delivery, NICU, MHU, pediatrics, hospice, comfort cares)
Patients in isolation for COVID-19: only 1 visitor allowed per day
- All personal protective equipment (PPE) guidelines will be explained to the visitor and donning/doffing will be assisted and/or monitored to ensure safety
- Visitors must stay in the patient's room
- Visitors for patients in isolation for COVID-19 will not be allowed in the cafeteria or gift shop; they must go directly to and from the patient room they are visiting
Visitors must follow PPE instructions as per any isolation guidelines
If personal protective equipment (PPE) supplies become an issue or overall COVID-19 patient levels change in a manner that is concerning, visits to patients in any type of isolation may be suspended
Religious visitations by clergy, Eucharistic ministers and other faith-based leaders are allowed; these visitors will be subject to screening for illness upon entry, required to wear a mask and perform hand hygiene according to hospital policy
Visiting hours: It is recommended that patients be visited between 11 a.m. and 8 p.m. to assure they get needed rest; after 7 p.m., all visitors are asked to use the Emergency Department entrance (Entrance 4)
All visitors/support people must be in good health and will be screened prior to entrance into the hospital for recent exposure to COVID-19 and symptoms related to COVID-19. Anyone who has recently been exposed, is symptomatic or has tested positive for COVID-19 should not visit until they have met the CDC's guidance for discontinuation of isolation.
Masks will be required to be worn at all times, including in patient rooms, hallways and outpatient procedure/exam rooms. If a healthcare team member is not present in the room, fully vaccinated visitors in the room of a fully vaccinated inpatient may remove their masks (if patient is not COVID-19 positive).
Visitors are reminded to wash and sanitize their hands upon entering and exiting a patient's room
Allen Hospital team members have the right to request individuals who do not meet restriction criteria to leave the premises
We appreciate your understanding during these uncertain times. Our goal is to protect our patients, staff and the community.
Entrance Closures
Allen Hospital has closed entrances 1, 3, 5, 6 and 9 to the public.
- Entrance 2 will remain open from 7 a.m. to 5 p.m. Monday – Friday
- Emergency Entrance 4 will be open 24/7, as usual
- Entrance 8 will remain open Monday-Friday from 5 a.m. to 7 p.m., Saturday from 6 a.m. – 8 p.m., Sunday from 8 a.m. to 8 p.m.
Clinic Visitor Restrictions
Adult appointments
- One support person allowed per patient, if needed
Pediatric appointments
- Both parents or guardians may be present, no siblings
All visitors or support people must be in good health (no fever, runny nose or cough in the last seven days) and must be 16 years of age or older.