Contact Us

Get in touch with UnityPoint Health.
Woman speaking on phone with open laptop.jpg

If you feel you have an emergency, please go to your nearest emergency department or call 911. If you're experiencing a crisis and thinking about suicide, or are worried about a loved one, call 988 to be connected with a National Suicide Lifeline counselor.

How can we help?

Billing and Financial Assistance

We’re dedicated to improving the experience, quality and cost of care for the communities we serve and making it easier for patients and families to get the information and support they need to take care of their health. Visit the links below to learn more about billing, payments and options related to your healthcare costs.

Billing and Financial Assistance

Patient Care Concerns

If you have a concern about the care you've received, you may speak with your physician, nurse or any other member of your care team, or, you may contact the Patient Advocate's Office. We’ll make every effort to help resolve it as soon as possible.

Medical Records

If you need a copy of your medical records, please contact the Release of Information department for the facility you need records from. Records may be requested via phone, email, fax or the MyUnityPoint patient portal.

Compliance Helpline and Reporting

This 24-hour toll-free helpline and web-reporting tool was established as a reporting mechanism so team members, medical staff, business partners and others associated with UnityPoint Health can report suspected or actual violations of laws or ethical standards, including fraud, waste, abuse and workplace safety concerns without fear of retribution or retaliation.

Media Contacts

For members of the media, find our media contacts, press releases, latest content and editorial guidelines for UnityPoint Health.

Methodist West HospitalJPG

Contact a Location Near You

If you have a question that’s specific to one of our hospital departments or clinics, find a location near you.

Find a Location
Three nurses walking and talking


If you have a question about career opportunities or would like to connect with a recruiter, contact us. 
Join Our Team

Contact Us Form

You can also submit the form below with your question or comment, and one of our professionals will follow up with you during standard business hours. Keeping your personal medical information safe is important to us. Please don't include it in the form. If you need medical advice, please contact your primary care doctor directly. If you don’t have one, it's easy to find a doctor near you.