UnityPoint Clinic Urgent Care - West

2255 John F Kennedy Road
Dubuque, IA 52002

Current Estimated Wait:
Dubuque Hospital

Finley and VNA Employee Assistance Program (EAP)

Finley and VNA sponsor an Employee Assistance Program (EAP) for employees and their families to receive confidential counseling or information to help resolve personal, family, or financial issues.  All employees, their spouses and children may access this service (with a maximum of 3 professional counseling visits) at no cost.  

Employees or family members may contact OptumHealth at 1-866-374-6062 (24 hours a day, 7 days a week), or access information on-line at www.liveandworkwell.com .   Professional counselors will answer all calls placed to the toll-free number.

Information and support is provided for a wide-range topics, including:

  • Financial planning
  • Legal questions
  • Managing stress
  • Parenting and family concerns
  • Management skills
  • Depression
  • Physical and psychological abuse
  • Coping with grief and loss
  • Alcoholism or drug dependency

For services requiring counseling, up to 3 sessions are available with a local provider at no cost.   Employees or their family member would be responsible for the cost of any requested service beyond what is provided under this program, as well as referrals for services outside of the EAP.

All services are confidential.  No personal information is reported back to the employer, unless specifically requested by the employee with a written release for information. 

No one lives a life without problems. When a personal problem disrupts your work or relationships, we encourage you to use the Employee Assistance Program.