Volunteer at UnityPoint Health - Trinity Bettendorf


UnityPoint Health - Trinity volunteers are an engaged group dedicated in helping provide exceptional health care to the Quad Cities community. Volunteer services strives for a positive and meaningful volunteer experience. As a volunteer, you are also included in Friends of Trinity, a group with a mission to support UnityPoint Health – Trinity through volunteering and fundraising efforts.  

Ways to Volunteer 

Hospital team members request volunteer assistance based on specific departmental needs. Opportunities exist during all times and at all our locations, but the majority of positions occur during the hours of 8 a.m. to 4 p.m., Monday through Friday.

Student VolunTeen (14-18 years of age) 

Students/teens in good academic standing are welcome in our volunteer program. Please indicate on your application that you are a student (VolunTeen).

Available Positions

Caring Canines
The Caring Canines program is a Trinity program that uses specially trained and qualified dogs to provide an opportunity for patients to benefit from pet therapy through interaction.
Emergency Department Ambassador
Assist medical team members with tasks including wiping down bed in rooms, collecting supplies such as blankets for patients and giving additional attention to families and patients. Good opportunity to view a medical professional. Mobile position; must be able to stand for periods of time and walk distances. 
Assist in daily and seasonal assembling of floral arrangements and plans for giftshop, web/customer orders and special events.
Gift Shop
Interact and provide customer service to the public with duties such as stocking merchandise and operating basic computer/register. Retail experience not required.
Knits or crochets: baby hats, blankets, octopi, prayer shawls and other items of comfort for specific patients. At home/remote position. 
Lobby Ambassador
Welcome and assist people as they enter facilities. Assist by answering questions about locations in the hospital, pushing wheelchairs, transporting blood or specimens to lab and other various tasks. Very mobile position; must be able to consistently move.
Medical Records
Assists team members in picking up medical records throughout the hospital; such as nurses' stations, medical offices, etc. Mobile position; requires a lot of walking. 
Special Projects
Assists with projects such as blood drives, flu shot clinics and Friends of Trinity vendor sales throughout the year. Must have a positive attitude, be friendly and attentive to detail. 
Surgical Host and Greeter
Assist family and friends of surgical patients by providing knowledge of hospital rules and communication from hospital team members involved with surgery. 
Unit Host
Interact and provide excellent customer service to our patients. Duties include: rounding on patients to ensure they have what they need, restocking supplies in the patient’s room and on the unit, transporting patients via wheelchair as needed and more. Good opportunity to view a medical professional. Mobile position; requires a lot of walking.

Apply Now


To apply to become a UnityPoint Health - Trinity volunteer, all prospective volunteers must:

  • Complete a volunteer application (online)
  • Take a TB test
  • Complete a background check
  • Be vaccinated against COVID-19 (optional), MMR, Varicella and Tdap.
  • Complete an online orientation session or attend an in-person two-hour orientation
  • Volunteer for a minimum of two four-hour shifts per month
  • Agree to participate in annual re-orientation for active volunteers
  • Commit to volunteer for a minimum of:
    - 30 hours over 6 months (standard volunteer program)
    - Applications due before end of October for students needing hours for graduation
    - 80 hours over June-August (accelerated summer program)
    - Applications due by second Friday in May

If you have any questions about volunteering or the application process, please contact our office at (309) 779-2211

Support Our Volunteers

Volunteer services are supported by the generosity of local donors. 

Trinity's Caring Canines Program 

What is Trinity's Caring Canines Program?  

Caring Canines is a Trinity program that uses specially trained and qualified dogs to provide an opportunity for patients to benefit from pet therapy through interaction. Studies have demonstrated that exposure to therapy dogs can relieve stress, lower blood pressure and relieve depression. 

Volunteer owners bring their dogs to Trinity to give patients an opportunity to pet them and enjoy their company. If the dog is small enough patients can, with permission, hold them in their laps or pet the dog when carefully placed on the bed. 

Want to become a Caring Canines Volunteer? 

Support animal volunteer

Trinity Volunteer Services team members interview and screen each Caring Canine candidate and owner for the following: 

Your dog MUST: 

  • Be at least one year old, domesticated, obedient, trained and housebroken
  • Have written proof that it has received a certificate of completion in a 6-week obedience training program
  • Have yearly documentation of well pet visit from your veterinarian, including current vaccination records and yearly negative fecal exam
  • Have received initial certification from one of our therapy dog observers/testers with annual renewal required
  • Be clean and well groomed
  • All Caring Canine teams must be certified or registered through a therapy group such as Alliance of Therapy Dogs or TD International
  • If not provided by the therapy dog organization, proof of liability insurance is required
  • Any other requirements set by the hospital

Dog Owner/Handler MUST: 

  • Interview and be accepted by Trinity's volunteer department
  • Complete Trinity volunteer orientation, receive a TB test, provide proof of COVID-19 vaccination and pass a background check
  • Provide proper documentation and certification that all canine requirements are met
  • Agree to participate in annual re-orientation for active volunteers
  • Visit the hospital with your caring canine at least twice per month

Complete the online application. A team member will reach out to gather some additional information about your favorite canine and help you get started


Friends of Trinity

The Friends of Trinity are community members who volunteer and promote fundraising activities to support the UnityPoint Health — Trinity mission to improve the health and wellbeing of the communities we serve. 

Since 1993, Friends of Trinity has distributed over $4 million in grants and over $11,500 each year in scholarships. The grants have support major investments such as: 

  • $250,000 Catheterization Lab Suite in Trinity Heart Center at Trinity Rock Island 
  • $120,000 Fetal Heart Monitors for Trinity Moline and Trinity Bettendorf 
  • $500,000 Patient Lift-Assist Equipment  
  • $250,000 Trinity Rock Island lobby remodeling 
  • $250,000 Trinity College of Nursing and Health Sciences equipment for enhanced student learning experience 

The grants also supported purchases that make a huge impact, including:

  • New wheelchairs to provide safe transportation of patients 
  • Clothes for patients in need 
  • Educational events to expand staff knowledge in the newest technology and treatment efforts 
  • Uniforms and caring cards for the beloved Trinity Caring Canine program 
  • Materials to support volunteers who make comforting prayer shawls for Trinity patients 

Friends of Trinity plan and promote several events and programs throughout the year including: 

  • Operating Trinity Gifts and Floral (our volunteer-run gift shops) 
  • Blossoms and Brunch Spring Garden Party 
  • Book fairs, uniform and jewelry sales and other unique one-time events

As a member of the Friends of Trinity group, you have the opportunity to make a difference and improve the health and wellbeing of the community. New members are welcome at whatever level of time and/or financial support you can give. 

Become a Member

Becoming a member is easy! Provide your contact information to volunteer at one of our Friends of Trinity fundraising events.


Make a donation today. Prefer to mail in your donation? Please send to: UnityPoint Health - Trinity Attn: Trinity Health Foundation 2701 17th Street Rock Island, IL 61201

Support Friends of Trinity Endowment Fund

Your gift supports programs, services, equipment and scholarships supported by Friends of Trinity. You may designate your gift to Caring Canines and other Friends of Trinity programs. Donations are tax-deductible to the extent allowed under IRS guidelines. Interested in learning more about what we do and how we support the community? Call (309) 779-2211 or email us at tqcvolunteers@unitypoint.org.