At Blank Children's Hospital, you and your child have the right to:
Respect and Personal Dignity
- You and your child will be treated with courtesy and respect.
- We will introduce ourselves. We will explain our role in your child's care.
- You can help us get to know your child. We can learn from you what is best for your family. We will take time to listen.
- The things you tell us in confidence will be kept private.
- We will speak and write respectfully about your child and family.
- We will honor your privacy.
Care that Supports You as a Family
- You and other family members are welcome in the hospital, because you and your family are the most important people to your child. Being together is important.
- We will provide a place for at least one family member to spend the night near your child.
- If you choose, you can stay with your child during most medical treatments.
Information You Can Understand
- You have the right to complete information from people helping you care for your child.
- You can ask what is happening to your child and why. Everything will be explained to you honestly, in ways you can understand.
- Someone who speaks your language will help explain things to you.
- You have the right to ask questions about anything that is unclear to you.
- You can ask to have someone from your family or another support person with you when people in the hospital are explaining things to you.
- You have the right to know about your child's condition and treatment plan. You have the right to see and review your child's medical records with health care personnel.
- You have the right to detailed information about your child's hospital bill.
- You have the right to know the policies, procedures, and routines of the hospital.
- You have the right to know the hospital's process for taking care of your concerns or complaints.
Quality Health Care
- There are many people who take care of your child in the hospital.
- You have the right to know who they are and what they do.
- You can expect to have your child cared for by doctors, nurses, and others who know how to care for children and youth.
- You are an important member of your child's health care team. You know your child best. The information you have is important. Please share this information with us so that together we can plan what is best for your child.
- You have the right to know about treatment options for your child.
- You have the right to know if your child's treatment is experimental or educational. You can refuse this treatment and the hospital staff will still take good care of your child.
- Before your child leaves the hospital, we will teach you about the care your child will need. We will tell you about people and places in your community that can help you.
- When your child is in the hospital, you might feel afraid, angry, guilty, lonely or tired. You can talk with health professionals about your feelings, questions, problems or concerns. They will listen to you and respect your feelings.
- If you want help, you can decide whom you want to help you.
- We can help you meet other families who have had experiences like yours.
Care that Respects Your Child's Growth and Development
- We will consider all of your child's interests and needs, not just those related to illness or disability.
- People who understand the needs and concerns of children and teenagers will care for your child.
- We will try to keep your child's schedule and activities as normal as possible. This includes uninterrupted sleep, quiet times, play times, school and the comfort of family and friends.
Make Decisions About Your Child's Care
- You have the right to any information you need to make decisions about your child's care.
- We will work in partnership with you to make decisions about your child's care.
- We will explain all options so you can understand the risks and know what the choices are for your child's care.
- You may refuse treatments as permitted by law. You can change your mind about care for your child even if you have already given permission.
- You can ask for a second opinion from another doctor. You can ask for a specialist to see your child.
- You can ask to change hospitals.
- If it is necessary to transfer your child to another hospital, we will make every effort not to move your child until you have been told why.