Physician Leadership Academy Staff and Faculty
Our dedicated staff and faculty are the backbone to the Physician Leadership Academy program.
Rachel Dahlen, MHSA
Director, Provider Development
Phone: (515) 471-9221
Executive Assistant to Chief Executive Officer
Phone: (515) 471-9281
Select a member of our faculty from the list below to read more about them.
Tim Keogh, PhD
Tim Keogh is an adjunct associate professor at the Tulane University School of Public Health and Tropical Medicine, where he teaches negotiation in the master of health administration program. Formerly, Keogh taught leadership communication at The Citadel School of Business in Charleston, South Carolina, and management communication at Tulane's A.B. Freeman School of Business. He has been a linguist in Army intelligence, and earned a diploma in modern standard Arabic from the Defense Language Institute. He was a writer/editor for the National Institute of Education in Washington, D.C., and received a Fulbright grant for graduate study in the humanities at the University of Strasbourg, France.
For six years he held the position of manager of corporate training and development at McDermott International, a Fortune 500 energy services and engineering company, where he designed and taught management development courses, both stateside and internationally. Keogh has won teaching awards at the Freeman School, Citadel and in the department of health systems management at Tulane, where he directed the master of health administration program and taught in the master of medical management program. He has trained physician educators at the Moscow Medical Academy, and he lectures and publishes articles on communication and physician performance topics.
He is a certified instructor in total quality management and in front-line leadership, and is a member of Delta Omega, the national public health honor society. Keogh received his PhD in English with concentrations in linguistics and technical communication from LSU.
Hugh W. Long, PhD, JD
Hugh Long teaches health care fiscal management and payment systems in Tulane University's MHA degree program. He has also taught at Ohio State University, San Jose State University, Stanford University, Yale School of Management and served as an adjunct professor of law at Tulane from 1994 to 2013. He co-authored a corporate finance text published by Prentice-Hall, and founded the first Master of Medical Management degree program in the mid-1990s.
During the adoption/implementation of Medicare Inpatient Prospective Payment System, Long served as a special advisor on health policy to former U.S. Rep. W. Henson Moore, and former U.S. Sen. David Durenberger. He was ad hoc advisor on health care financing to the health subcommittees of both the Ways and Means Committee of the U.S. House of Representatives and the Finance Committee of the U.S. Senate, and has testified before these committees. He served both as a ProPAC commissioner and a MedPAC commissioner, providing policy advice on Medicare to the U.S. Congress. Long was also on the Medicare Geographic Classification Review Board under three U.S. presidents, reviewing and modifying the geographic status of hospitals for Medicare payment purposes, and chaired the board for six years.
Long is the immediate past chair of the Governing Board of Touro Infirmary, a 360-bed acute-care hospital, part of the five-hospital LCMC System in New Orleans, and also serves on the system's governing board. He is also the immediate past-president of the board of trustees of the Louisiana Philharmonic Orchestra, a position he has held from 2001 to 2016, and is a member of the board of the New York-based League of American Orchestras where he chairs the board committee that oversees the collection and analysis of data on all North American orchestras.
Dave Logan, PhD
Dave Logan is co-founder of CultureSync, a management consulting firm specializing in cultural change, executive coaching and strategy. His clients include large corporations, utilities, health care companies and nonprofits. The work includes assessing workplace cultures and disconnects between culture and strategy, operations and markets.
He also teaches at the Marshall School of Business at the University of Southern California. He previously was associate dean and executive director of executive education at the school. He initiated the master of medical management program. Logan has taught executive education programs for companies internationally and been on the faculty of the Foundation for Medical Excellence in Portland, OR, and the International Center for Leadership in Finance in Kuala Lumpur, Malaysia.
Logan has authored dozens of articles, training programs and authored or co-authored four books: The Three Laws of Performance: Rewriting the future of your organization and your life (2009), Tribal Leadership: Leveraging natural groups to build a thriving organization (2008), The Coaching Revolution: How visionary managers are using coaching to empower people and unlock their full potential (2001) and Reinventing Your Career (1996).
David Nash, MD, MBA, FACPE
David Nash was named the founding dean of the Jefferson College of Population Health in 2008. He has a 25-year tenure on the faculty of Thomas Jefferson University and is the Dr. Raymond C. and Doris N. Grandon professor of health policy. The university's program to develop health care leaders include master's programs in public health, health care quality and safety, health policy, applied health economics and population health. It also offers a doctoral program in population health science.
Nash appears frequently on Modern Healthcare's list of "most powerful persons" in health care. He leads the academic joint venture between the American Association for Physician Leadership and the Jefferson College of Public Health and is a principal faculty member in quality of care programming for the association.
Nash, a board certified internist, is internationally recognized for his work in outcomes management, medical staff development and quality of care improvement. In 1995, he received top recognition from the Academy of Managed Care Pharmacy. In 1997, he received the Philadelphia Business Journal's Healthcare Heroes Award. He received the Wharton Healthcare Alumni Achievement Award in 2009, and in 2012 received both the Joseph Wharton award for "social impact" and the Philadelphia Business Journal innovation award.
Mamta Gautam, MD, MBA, FRCP, CPDC, CCPE
Mamta Gautam is president and CEO of PEAK MD Inc., which specializes in leadership resilience and wellness for professionals. She is also a psychiatrist, physician executive coach, author, consultant and speaker.
For more than 25 years, she has been a psychiatrist in private practice serving physicians in Ottawa. She is also a clinical professor in the department of psychiatry at the University of Ottawa. She is a specialist in physician health and well-being. She was founding director for the University of Ottawa Faculty of Medicine Wellness Program, which served as the template for the Canadian Medical Association Center for Physician Health and Wellbeing. She founded the International Alliance on Physician Health.She serves on the University of Ottawa ePhysician Health Advisory Committee and the RCPSC Physician Health Working Group. She is also leading an initiative to create a regional physician wellness program in the Champlain LHIN in Ontario.
She is immediate past president of the Federation of Medical Women of Canada and a past president of the Ontario Psychiatric Association. She has served on the board of the Canadian Society of Physician Leaders. She serves as a coach for physicians in leadership, assisting them with development and career transitions. She has spoken and taught at conferences in the United States, Canada, Europe and Australia and conducted more than 1,000 seminars.
Char Wenc, M.Ed.
Char Wenc is a communication and relationship specialist working with leaders to equip, enhance, and encourage their skills in working with colleagues, staff and clients.
She teaches doctoral level students at the Adler University, Chicago's oldest professional psychology graduate school, and teaches undergraduate students at Loyola University of Chicago.
Char is a board certified professional counselor, holds a masters degree from DePaul University and is the author of three books.
Char works with physicians, pharmacists, scientists, educators and corporate executives from McDonalds to Takeda International in the Unites States, England and Switzerland.
Char believes the brand of a leader is known by their behavior and that is what she teaches best.
Steven Finkler, PhD, CPA
Steven Finkler is professor emeritus at New York University's Wagner School. He served as director of the specialization in health care financial management at NYU Wagner for more than 20 years. An award-winning teacher and author, Finkler, a CPA, worked for Ernst and Young and was on the faculty of the Wharton School before joining NYU. He received a BS with joint majors in finance and accounting (summa cum laude) and MS in accounting (with highest honors) from the Wharton School at the University of Pennsylvania. His MA in economics and PhD in business administration were awarded by Stanford University.
Among his publications are 25 books, including Financial Management for Public, Health, and Not-for-Profit Organizations (2016), Essentials of Cost Accounting for Health Care Organizations (2007), Accounting Fundamentals for Health Care Management (2011) and Finance and Accounting for Nonfinancial Managers (2011). He has published more than 200 articles in journals including the New England Journal of Medicine, Annals of Internal Medicine, Academic Medicine, Healthcare Financial Management and Health Services Research. He served on the editorial boards of Health Services Research, Health Care Management Review and Research in Healthcare Financial Management.
Finkler has served as a national advisory council member at the National Institutes of Health and is also a past member of the executive committee of the International Society for Research in Healthcare Financial Management. He was a member of the board of governors and treasurer of Daughters of Israel Geriatric Center. He has also taught executive education courses for the Association of American Medical Colleges and many health care provider organizations.
William "Marty" Martin, MA, MS, MPH, PsyD, CHES
Marty Martin is a highly sought-after presenter, trainer and facilitator in the United States and abroad. His topics range from managing physician performance to elements of teamwork. Martin currently serves as director and associate professor of the health sector management MBA program at DePaul University in Chicago. In this role, he launched three innovative programs: dual MBA/MS degree with Rush University; health care concentration in the MS in predictive analytics, and MS in health informatics.
Martin has authored more than 100 refereed articles in journals ranging from the Journal of Health Care Finance to the International Journal of Computer Science and Technology. His scholarly and consulting work has been featured in stories in the Wall Street Journal, Washington Post and USA Today. He has also written two books: The Inner World of Money: Taking control of your financial decisions and behaviors (2012) and Taming Disruptive Behavior, published by ACPE, in 2012.
Before DePaul, Martin practiced clinical psychology in primary health care settings. He continues to practice behavioral sleep medicine as a licensed clinical psychologist. He also has served in key leadership positions at DePaul, Johns Hopkins Hospital and Tulane University Hospital and Clinics. He serves on boards, such as Aurora Health Care, as a member of the social responsibility and executive compensation committees. He is actively involved in the innovation/entrepreneurship community in Chicago, working with health care organizations to design processes and collaborating with health-focused business incubators, such as Healthbox. He was recently selected as a Coleman Entrepreneurship faculty fellow to continue his work on health care innovation and entrepreneurship. Martin is seeking a postgraduate diploma in global eHealth at the University of Edinburgh School of Medicine.
Edward A. Walker, MD, MHA
Ed Walker is founding director of the University of Washington Healthcare Leadership Development Alliance and the Cheryl M. Scott/Group Health Cooperative professor of health services and professor of psychiatry and behavioral sciences. Walker is nationally recognized for expertise in coaching and developing physician and senior health care leaders, improving quality measures and leading change in medical institutions. The alliance is an interdisciplinary research and training center that uses evidence-based leadership development concepts to aid professional development of health care leaders.
Walker served as chief medical officer for the UW Medical center from 2002-2008 and is a nationally recognized leader in the development of innovative physician leadership education to increase performance and effectiveness. He directs the University of Washington Certificate in Medical Management program and is a board member of the Washington Physicians Health Program.
In addition to maintaining his clinical practice, Walker is a core faculty member of the UW master's program in health administration. He designs and provides professional development programs to the Washington State Medical Association as well as governance education for the Washington State Hospital Association.
John Byrnes, MD
John Byrnes is a nationally respected quality and safety expert. For more than 20 years, Byrnes has designed and led quality and safety programs for hospitals, medical groups and integrated health care systems throughout the United States and Europe. During an 11-year tenure as chief quality officer at a large integrated system, the organization earned more than 100 quality awards and twice was ranked as one of the top 10 health systems nationwide.
He has authored more than 30 articles in major journals and contributed to eight books, including The Healthcare Quality Book, Global Fees for Episodes of Care, The Health Care Professional's Guide to Patient Centered Care for the 21st Century, The Physician's Guide to Disease Management and Redesigning Healthcare Delivery. The Quality Playbook is due for release in 2015.
Byrnes has served as guest lecturer at the Haas School of Business and the School of Public Health at University of California Berkley, the University of Michigan Ross School of Business and School of Public Health, the University of Texas Health Science Center at Houston, Baylor College of Medicine, MIT Sloan School of Management and Emory University School of Medicine.
He writes and teaches extensively on quality, safety and other contemporary health care topics, including a board's role in quality, population health management, bundled payment, clinical integration, physician engagement, high-reliability design, patient safety and physician-hospital relationships. He is clinical associate professor at Michigan State University College of Human Medicine.
Larry McEvoy II, MD
Larry McEvoy, MD, a seasoned health care executive and experienced emergency physician, has the unique capacity to integrate diverse strategic and professional perspectives through leadership, facilitation, coaching and presentation. Particularly focused on the shared work between executives, clinicians, and clinical leaders, Larry's experience as both a CEO and a clinician deepens his skill in facilitating dynamic shifts in mindset, method, and performance. Whether he is working as a titular leader, consultant, facilitator or storyteller, Larry is particularly effective at creating strategic alignment, inclusive leadership and energetic collaboration.
Dr. McEvoy is the co-founder of and Chief of Strategy and Innovation for Practicing Excellence, a physician-built, crowd-sourced learning ecosystem which supports skill development, professional fulfillment, and patient-centered performance within clinical microsystems. He also serves as an executive-in-residence at the Center for Creative Leadership, a global resource for leadership development, practice, and research. From 2008 to May 2012, Dr. McEvoy served as the CEO of Memorial Health System in Colorado Springs, CO, facilitating a $100 million turnaround, the emergence of a culture of collaboration and commitment, and Memorial's transformation from an at-risk and unfunded municipal hospital to the threshold of its merger with the University of Colorado Health System. Prior to his work with Memorial Health System, he was a senior executive and emergency physician at the Billings Clinic in Billings, MT, rated number one in patient safety by Consumer Reports in 2012.
Dr. McEvoy is a Board-certified fellow, American College of Emergency Physicians and a faculty member of the American College of Physician Executives. He completed his residency and internship at Hennepin County Medical Center in 1995 and earned his MD from Stanford Medical School in 1992.
Eric Berkowitz, PhD
Eric Berkowitz is professor emeritus of marketing, School of Management at the University of Massachusetts at Amherst, where he served as for 12 years as associate dean of professional programs for the Isenberg School of Management. He was responsible for both the full time and part-time MBA programs. He also served for 11 years as head of the Marketing Department. Before joining the faculty at Massachusetts, Berkowitz was on the faculty of the University of Minnesota in the School of Management and the Center for Health Services Research. Berkowitz now serves as a professor of marketing, responsible for development of e-Learning courses and programs at Babson Global, a division of Babson College in Wellesley, Mass. Berkowitz received his PhD from Ohio State University.
Berkowitz has published extensively in both marketing and health care. He is an author or co-author of six books, including Essentials of Health Care Marketing (2011, third edition); Marketing (2006, eighth edition); Marketing in Canada (Richard D. Irwin, fifth edition); Health Care Market Strategy: From planning to action (2013, fourth edition); Strategic Planning in Health Care Management: Marketing and finance perspectives (1981) and Health Care Market Research (1997).
Berkowitz is a past editor of the Journal of Health Care Marketing. He also served as chairman of the Alliance for Health Care Strategy and Marketing. In 1985, Berkowitz was named an honorary member of the American College of Physician Executives. In 1988, he received the Frank J. Weaver Leadership Award from the Alliance for Healthcare Strategy and Marketing for his contributions to the advancement of health care marketing. He was on the board of Cooley Dickinson Hospital in Northampton Hospital for 15 years, serving for three years as board chair, and now serves on the board of Reliant Medical Group, a multispecialty group practice in Massachusetts.
Laura Synnott, MSHA, FACHE
Laura Synnott is associate teaching professor of health care policy and management at Carnegie Mellon University in Pittsburgh, PA. She previously served as executive director of health care programs for the H. John Heinz III College, her responsibilities included the master of medical management (MMM) and MS in health care policy and management (MSHCPM) degree programs.
Synnott teaches project and health care management courses to physicians, health care executives, IT professionals and graduate students from a variety of disciplines and industries. In addition to her position on the Carnegie Mellon faculty, she provides consulting services to health care providers in the areas of operations, project management and strategy development. She frequently works with organizations interested in improving their project performance through education, coaching and establishing a formal program management function.
Synnott previously spent several years as a hospital operations vice president overseeing ancillary and support departments as well as construction management activities. She was also responsible for managing the hospital medical services office for a 600-physician medical staff organization. She has overseen numerous projects, including an outpatient surgery addition, emergency department expansion, credentials verification organization and dozens of consulting engagements.
Kevin O'Connor, CSP
Kevin O'Connor specializes in working with physicians called to the next step in their careers . to help them present, influence and lead better, so their teams can focus on innovating, communicating and growing. O'Connor demonstrates safe, easy-to-learn strategies that will bring physicians together for greater influence, patient safety and improved quality.
After more than 25 years of teaching and interviewing successful physicians around the globe, O'Connor knows what physicians must consider to transition from peer to leader and achieve their goals in today's dynamic health care environment.
O'Connor has authored and co-authored several books, including Fearless Facilitation: The ultimate guide to engaging (and involving!) your audience (2013), Speak Up: A Woman's Guide to Presenting Like A Pro (2008, co-authored with Cyndi Maxey, CSP) and Present Like A Pro: A Field Guide to Mastering the Art of Business, Professional and Public Speaking (2006, co-authored with Cyndi Maxey, CSP).
Dan Diamond, MD
Well-known for creating an exciting learning experience, Dr. Diamond engages the mind of the learner leaving participants with practical concepts they will never forget. Dr. Diamond founded and serves as the Director of the Nation's first state-affiliated medical disaster response team. He has responded to a variety of international disasters and most recently he served as the Medical Director for Medical Teams International's First Response Team to Haiti. Following Hurricane Katrina, he played a strategic role as Director of the Mass Casualty Triage Unit at the New Orleans Convention Center. He has been interviewed on CNN, Larry King Live and Anderson Cooper.
He is a member of the National Speakers Association and served as President of NSA Northwest from 2011-2012. As an experienced family physician and an award-winning educator, Dr. Diamond delivers practical information with creativity and skill. Participants experience learning through a variety of effective strategies that foster rapid mastery of new information. After earning his medical degree from University of Washington, Dr. Diamond completed his residency in Family Medicine in Milwaukee, WI. The American Academy of Family Physicians awarded Dr. Diamond the degree of Fellow and he is Board Certified with the American Board of Family Physicians. He is a member of the Editorial Board for the Primary Care Companion to the Journal of Clinical Psychiatry. Dr. Diamond is also a Clinical Assistant Professor at the University of Washington School of Medicine. In 2010, the American Red Cross gave him the "Real Hero" award and he also received the Washington State Governor's Award of Excellence for his work in Haiti. In 2014, Dr. Diamond received the Presidents Volunteer Service Award from President Obama and he also received the Quality of Care Lifetime Achievement Award, Healthcare Heroes. Dr. Diamond and his wife Debbie enjoy their three children: Paul, Josh and Sarah. The Diamond family is big on traditions, humor and love.