Patient Responsibility

As a patient/client of our organization, you have the responsibility to:

• Agree to accept all caregivers without regard to race, color, religion, gender, age, gender preference, handicap or national origin.
• Remain under a doctor's care when required by the program.
• Provide UnityPoint at Home with all requested insurance and financial information.
• Provide UnityPoint at Home with a complete and accurate health history.
• Sign required consents and releases.
• Take part in planning your care.
• Accept the consequences, including changes in reimbursement eligibility, for any refusal of treatment or choosing not to follow your plan of care.
• Provide a safe home environment in which your care can be given.
• Protect your valuables by storing them carefully in an appropriate manner.
• Cooperate with your doctor, UnityPoint at Home personnel and other caregivers.
• Treat UnityPoint at Home personnel with respect and consideration.
• Let UnityPoint at Home know of any problems or dissatisfactions with care.
• Notify UnityPoint at Home when unable to keep appointments.
• Provide a copy of your advance directive if you have one.