UnityPoint Health - Des Moines Medical Records
MyUnityPoint (Patient Portal)
My UnityPoint may eliminate the need for separate paper medical record request, saving you time and money.
MyUnityPoint is a secure patient website that allows you to access your health information from hospital stays online. Since MyUnityPoint is web-based, you can log in at any time, any place.
How to Register for MyUnityPoint
If you don't already have access to our patient portal, register for MyUnityPoint by visiting Chart.myunitypoint.org. Request an activation code and it will be sent to your email. It may take up to a week for you to receive the code. If you need assistance, call MyUnityPoint Support at (877) 224-4430, or email MyUnityPointSupport@unitypoint.org
Health Information in MyUnityPoint
Your health information on the patient portal includes your hospital Discharge Summaries and Emergency Department Notes for encounters after October 16, 2018, as well as your UnityPoint Clinic progress notes. (NOTE: Behavioral health, case management, care coordination and therapy department notes are not available).
In addition to the MyUnityPoint online tool, our Health Information Management team is available to assist you with your medical records inquiries.
Medical Records (HIM) Department
Iowa Methodist Medical Center
Attn: HIM Department
1200 Pleasant Street
Des Moines, IA 50309
Phone: (515) 241-6306
Hours: Monday - Friday, 8 a.m. - 4:00 p.m. (excluding holidays)
Request for Medical Records
Authorization Form
An authorization must be completed in its entirety to receive a copy of your medical records. Please mail the authorization back to the HIM Department at the appropriate address listed below. There may be a fee based on the type of request. Media formats available include paper, CD and DVD. Postage fees will apply if the request needs to be mailed. Click on the appropriate authorization forms below.
Releases for Iowa Methodist Medical Center, Blank Children's Hospital and Methodist West Hospital records:
Iowa Methodist Medical Center
Attn: Release of Information (ROI)
1200 Pleasant Street
Des Moines, IA 50309
Phone: (515) 241-6857
Releases for Iowa Lutheran Hospital records:
Iowa Lutheran Hospital
Attn: Release of Information (ROI)
700 E University Avenue
Des Moines, IA 50316
Phone: (515) 263-5280
To transfer medical records to another provider, please have your new provider contact our HIM Department. John Stoddard Cancer Center, Blank Children's Health Center (Clinic) and UnityPoint Clinic handle their own medical records. Please contact them directly for those records.
Request for Birth Certificates
If you need your birth certificate, please contact the Iowa Department of Public Health, as we do not have copies of birth certificates.
Iowa Department of Public Health
Attn: Vital Records
Birth Registration Program
Lucas State Office Building, 1st
Des Moines, IA 50309-0075
Phone: (515) 281-4944
Billing Questions
For billing questions, please contact (888) 343-4165 or (515) 362-5111.