Patient Medical Records at UnityPoint Health - Des Moines

UnityPoint Clinic Urgent Care - Altoona

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UnityPoint Clinic Urgent Care - Ingersoll

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Urgent Care - Ankeny

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Urgent Care - Lakeview

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Urgent Care - Merle Hay

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Urgent Care - Southglen

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Urgent Care - Urbandale

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UnityPoint Health - Des Moines

UnityPoint Health - Des Moines Medical Records

MyUnityPoint (Patient Portal)

My UnityPoint may eliminate the need for separate paper medical record request, saving you time and money.

MyUnityPoint is a secure patient website that allows you to access your health information from hospital stays online. Since MyUnityPoint is web-based, you can log in at any time, any place.

How to Register for MyUnityPoint 

If you don't already have access to our patient portal, register for MyUnityPoint by visiting Chart.myunitypoint.org. Request an activation code and it will be sent to your email. It may take up to a week for you to receive the code. If you need assistance, call MyUnityPoint Support at (877) 224-4430, or email MyUnityPointSupport@unitypoint.org.


Request for Medical Records

Iowa Methodist, Methodist West and  
Blank Children's Hospitals
1200 Pleasant Street
Des Moines, IA 50309                                              
    515-241-6306 
Hours: Monday-Friday 8 a.m.-4:30p.m.
(excluding holidays)                                               
     
     
Iowa Lutheran Hospital
700 East University Avenue
Des Moines, IA 50316
  515-263-5280
Hours: Monday-Friday  8 a.m.-4:30p.m.
(excluding holidays)
     
     
Blank Children's Pediatric Clinics
  515-241-5004 
Hours: Monday-Friday 8 a.m.-4:30p.m.
(excluding holidays) 
     
     
John Stoddard Cancer Center
Radiation Oncology

1221 Pleasant Street
Des Moines, IA 50309
  515-241-4330 
Hours: Monday-Friday 7:30a.m.-4:30p.m.
(excluding holidays) 
     
     
 UnityPoint Clinic locations
  Please contact your clinic directly. 

Authorization Form

An authorization must be completed in its entirety to receive a copy of your medical records. Please mail the authorization back to the HIM Department at the appropriate address listed above. There may be a fee based on the type of request. Media formats available include paper, CD and DVD. Postage fees will apply if the request needs to be mailed. Click on the appropriate authorization forms below.

Request for Birth Certificates

If you need your birth certificate, please contact the Iowa Department of Public Health, as we do not have copies of birth certificates.

Iowa Department of Public Health
Attn: Vital Records
Birth Registration Program
Lucas State Office Building, 1st
Des Moines, IA 50309-0075
Phone: (515) 281-4944

Billing Questions

For billing questions, please contact (888) 343-4165 or (515) 362-5111.