UnityPoint Health - Des Moines Medical Records
MyUnityPoint (Patient Portal)
My UnityPoint may eliminate the need for separate paper medical record request, saving you time and money.
MyUnityPoint is a secure patient website that allows you to access your health information from hospital stays online. Since MyUnityPoint is web-based, you can log in at any time, any place.
How to Register for MyUnityPoint
If you don't already have access to our patient portal, register for MyUnityPoint by visiting chart.myunitypoint.org. Request an activation code and it will be sent to your email. It may take up to a week for you to receive the code. If you need assistance, call MyUnityPoint Support at (877) 224-4430, or email MyUnityPointSupport@unitypoint.org.
Request for Medical Records
Iowa Methodist, Methodist West and
Blank Children's Hospitals
1200 Pleasant Street
Des Moines, IA 50309 |
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515-241-6306
Hours: Monday-Friday 8 a.m.-4:30p.m.
(excluding holidays) |
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Iowa Lutheran Hospital
700 East University Avenue
Des Moines, IA 50316 |
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515-263-5280
Hours: Monday-Friday 8 a.m.-4:30p.m.
(excluding holidays) |
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Blank Children's Pediatric Clinics
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515-241-5004
Hours: Monday-Friday 8 a.m.-4:30p.m.
(excluding holidays) |
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John Stoddard Cancer Center
Radiation Oncology
1221 Pleasant Street
Des Moines, IA 50309 |
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515-241-4330
Hours: Monday-Friday 7:30a.m.-4:30p.m.
(excluding holidays) |
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UnityPoint Clinic locations
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Please contact your clinic directly. |
Authorization Form
An authorization must be completed in its entirety to receive a copy of your medical records. Please mail the authorization back to the HIM Department at the appropriate address listed above. There may be a fee based on the type of request. Media formats available include paper, CD and DVD. Postage fees will apply if the request needs to be mailed. Click on the appropriate authorization forms below.
Request for Birth Certificates
If you need your birth certificate, please contact the Iowa Department of Public Health, as we do not have copies of birth certificates.
Iowa Department of Public Health
Attn: Vital Records
Birth Registration Program
Lucas State Office Building, 1st
Des Moines, IA 50309-0075
Phone: (515) 281-4944
Billing Questions
For billing questions, please contact (888) 343-4165 or (515) 362-5111.