Medical Records
MyUnityPoint
MyUnityPoint is a new, secure patient website that allows you to conveniently manage your personal health online. Because MyUnityPoint is web-based, you can log in at any time, any place. Get started with MyUnityPoint.
In addition to the MyUnityPoint online tool, our Health Information Management team is available to assist you with your medical records inquiries.
Primary Medical Records (HIM) Department Address
Iowa Methodist Medical Center
Attn: HIM Department
1200 Pleasant Street
Des Moines, IA 50309
Phone: (515) 241-6306
Hours: Monday - Friday, 8 a.m. - 4:30 p.m. (excluding holidays)
Request for Medical Records
Authorization Form
An authorization must be completed in its entirety to receive a copy of your medical records. Please mail the authorization back to the HIM Department at the appropriate address listed below. There may be a fee based on the type of request. Media formats available include paper, CD and DVD. Postage fees will apply if request needs to be mailed. Click on the appropriate authorization forms below.
Releases for Iowa Methodist Medical Center, Blank Children's Hospital and Methodist West Hospital records:
Iowa Methodist Medical Center
Attn: Release of Information (ROI)
1200 Pleasant Street
Des Moines, IA 50309
Phone: (515) 241-6857
Releases for Iowa Lutheran Hospital records:
Iowa Lutheran Hospital
Attn: Release of Information (ROI)
700 E University Avenue
Des Moines, IA 50316
Phone: (515) 263-5280
To transfer medical records to another provider, please have your new provider contact our HIM Department. John Stoddard Cancer Center, Blank Children's Health Center (Clinic) and UnityPoint Clinic handle their own medical records. Please contact them directly for those records.
Request for Birth Certificates
If you need your birth certificate, please contact the Iowa Department of Public Health, as we do not have copies of birth certificates.
Iowa Department of Public Health
Attn: Vital Records
Birth Registration Program
Lucas State Office Building, 1st
Des Moines, IA 50309-0075
Phone: (515) 281-4944
Billing Questions
For billing questions, please contact (888) 343-4165 or (515) 362-5111.