Emergency Department

202 S. Park St.
Madison, WI 53715

5 min Average
Wait
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Visitors | UnityPoint Health – Meriter Hospital

Health care is always changing, but the need to heal always endures. UnityPoint Health - Meriter is known for striving to find new ways to provide superior patient care, serving our patients and our community in new and innovative ways. We do our best to give your family and friends the best care we can provide! 

To help you support and care for your family member or friend who is in our care at one of our many locations, we have put together some useful information on how you can best do so in our facilities.

Masking Policy

UnityPoint Health - Meriter requires all patients and visitors at all Meriter facilities to wear a mask to help slow the spread of COVID-19.  

Visitor Policies

Meriter Hospital

The following restrictions are effective as of April 19, 2022 based on ongoing evaluation of community COVID-19 conditions.

Children under the age of 16 will not be allowed unless they are visiting a patient at the end-of-life and accompanied by an adult.  

  • Adult Patients (including Surgery, Psychiatry and Procedures) – Two (2) support persons per day.

  • Emergency Department Adult Patients - One (1) support person per day. 

  • Pediatric Patients (including NICU and Emergency Room) – Two (2) support persons per day.

  • Birth & Newborn Services (Triage, Labor and Delivery, Antepartum, Family Center and Perinatal Clinic) – Two (2) support persons per day.

  • High-Risk Perinatal Clinic - Two (2) support persons. No siblings under age 16 are permitted.

  • COVID-19 Positive and/or Patients being Treated for COVID-19 – No support persons unless approved by Leadership. 

  • Patients Approaching End-of-Life (including COVID-19 Positive Patients) – No more than three visitors allowed at any one time, in coordination with nursing team.

  • While exceptions are rare, we will work collaboratively with patients to provide reasonable accommodation to support disability-related needs.

  • Clergy, doulas, out-of-hospital midwives and interpreters are considered vital parts of our patients' care team and will be permitted in addition to any patient support person. 

Meriter Facilities (Non-Hospital)

The following restrictions are effective as of April 19, 2022 based on ongoing evaluation of community COVID-19 conditions. 

Children under the age of 16 will not be allowed. An exception will be made for siblings under 1 year old who need to be breastfed by a patient. If the patient is breastfeeding, staff may require a support person to be present to care for the baby.

UnityPoint Health - Meriter Primary & Specialty Care Clinics

  • Adults may attend appointments with up to two (2) support persons. Know that the support persons will need to accompany the patient throughout the appointment and cannot wait in the waiting room.
  • Pediatric patients (under age 18) may attend appointments with no more than two (2) healthy parents/guardians. Siblings are permitted. Know that parents/guardians will need to accompany the patient throughout the appointment and cannot wait in the waiting room.

Child & Adolescent Psychiatry:

  • Two (2) support persons per day.

Therapy Clinics:

  • Adults may attend their appointments with up to two (2) support persons. Know that the support persons will need to accompany the patient throughout the appointment and cannot wait in the waiting room.

  • Pediatric patients (under age 18) may attend appointments with no more than two healthy parents/guardians. Sibling are permitted. Know that parents/guardians will need to accompany the patient throughout the appointment and cannot wait in the waiting room.

NewStart:

  • Adults may attend their appointments with up to two (2) support persons. Know that the support persons will need to accompany the patient throughout the appointment and cannot wait in the waiting room.

Resources & Helpful Information

Guest Services

If you have any hospital stay questions not answered here, please call Guest Services at (608) 417-6276.