Emergency Department

202 S. Park St.
Madison, WI 53715

Current Estimated Wait:
UnityPoint Health - Madison

Pay My Bill: Laboratories

Q: Can I find out what Meriter Laboratories charges for a test I'm planning to have?

A: If you would like to request a price for a future service, please call the Meriter Laboratories Client Services Department at (608) 417-6529.

Pay My Bill 

Q: Why are you billing me when worker's compensation should have paid for my care?

A: Meriter Laboratories will submit claims to worker's compensation and liability carriers if you provide us with complete and accurate billing information. However, submission of a claim does not guarantee payment from any insurance provider. We will bill you for balances not paid by worker's compensation or your insurance provider.

Q: Why am I being billed when I gave my insurance information to the person that served me?

A: There are two possible reasons. First, you may be getting a bill for the balances not paid by your insurance provider. The amount you're being billed may be your deductible, your copay and/or charges not covered by your insurance. We are notified of your deductibles and copays after we submit your claim to your insurance provider.

Secondly, there is the possibility that your information was not entered into our system correctly. If you receive a bill and we have not billed your insurance provider yet, please contact us at (608) 417-3870.

Q: I got my Explanation of Benefits from my insurance company last week saying they paid my bill. Today, I received a bill from Meriter Laboratories that doesn't reflect my insurance company's payment. Why?

A: Generally, the reason you receive our bill after your insurance provider has paid the balance is because the payment and the bill crossed in the mail. Also, an insurance provider may mark a claim as "paid" in their records when they still need to print out the check and mail it. It also takes us a day or two to process each payment.

Q: I have questions about Medicare. What is the best way to find answers?

A: The US Medicare website has a long list of Frequently Asked Questions related to Medicare. .