UnityPoint Health - Dubuque | Senior Health Insurance Information Prgm
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UnityPoint Clinic - Family Medicine and Walk-In Care - Cascade

610 2nd Ave. NE
Cascade, Iowa 52033

Closed Patients
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UnityPoint Clinic - Family Medicine and Walk-In Care - Peosta

8456 Peosta Commercial Court
P.O. Box 80
Peosta, Iowa 52068

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UnityPoint Clinic Urgent Care - East

1550 University Avenue
Dubuque, Iowa 52001

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UnityPoint Clinic Urgent Care - West

2255 JFK Road
Dubuque, Iowa 52002

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Dubuque Hospital

Senior Health Insurance Information Program (SHIIP)

SHIIP Office in Dubuque

SHIIP volunteers are available by appointment by calling (563) 589-2673. Please bring your insurance card(s) and a list of current medications. The SHIIP office is located at 1500 Delhi Street, Suite 3200. They are located on the third floor of the Delhi Medical Center.  

How Does SHIIP Help Seniors?

The purpose of SHIIP (Senior Health Insurance Information Program) is to provide free, unbiased counseling to Medicare beneficiaries and caregivers about Medicare, Medicare Prescription Drug Plans (Part D), Medicare Advantage Plans (Part C), Medicare supplement plans and other supplemental insurance, billing and claims issues, Medicare fraud and abuse.

This service is provided by highly trained volunteers whose goal is to serve Medicare beneficiaries by assisting them to make insurance decision-making easier, provide information to compare Medicare and insurance plans, assist with enrolling in Medicare prescription drug plans and assistance programs, and understanding the bills they receive for their health care. Counselors provide one-to-one assistance in a confidential setting. These counselors are not affiliated with any insurance, financial planning or pharmaceutical industries.

SHIIP volunteers also provide free informational materials and community presentations such as "Welcome to Medicare." The volunteers, trained by the State of Iowa Insurance Division, answer questions and provide impartial information to help seniors make well-informed decisions.

Frequently Asked SHIIP Questions

SHIIP counselors help to answer questions such as:

  • I'm retiring. What kind of health insurance do I need?

  • I can't make sense of my Medicare statements and medical bills. What do I do next?

  • Do I need a Medicare supplement policy?

  • How can I help my parents with health insurance?

  • There's an error on my bill and I don't know what to do.

Who is Eligible for SHIIP Assistance?

SHIIP is available to help if you:

  • Are going on Medicare

  • Are age 65 or older and on Medicare

  • Are on Medicare because of a disability, end stage renal disease or Lou Gehrig's disease.

Learn more about the Senior Health Insurance Information Program by visiting www.therightcalliowa.gov