UnityPoint Clinic Family Medicine and Walk-In Care - Cascade

610 2nd Avenue Northeast
Cascade, IA 52033

Current Estimated Wait:
Closed

UnityPoint Clinic Family Medicine and Walk-In Care - Peosta

8456 Commercial Ct
PO Box 80
Peosta, IA 52068

Current Estimated Wait:
Closed

UnityPoint Clinic Urgent Care - West

2255 John F Kennedy Road
Dubuque, IA 52002

Current Estimated Wait:
Closed

Masking Guidelines & Visitor Restrictions

Masking Guidelines

UnityPoint Health has updated its masking guidelines. At this time, masking is now based on personal preference. Patients and visitors should mask in our facilities if they are currently ill with respiratory symptoms, have a COVID-19 diagnosis, or have been exposed to COVID-19 in the past 10 days. Masking is strongly recommended when community transmission levels are high. We encourage anyone who prefers to continue masking to do so.

Masking will continue to be required in the Integrated Cancer Center and in the Family Birthing Suites.

Visitor Restrictions

Effective November 11, UnityPoint Health - Dubuque is allowing limited patient visitation. For the safety of our patients and staff, we are instituting the following visitation procedures.

As a way to keep our patients and team members safe at UnityPoint Health - Finley Hospital, we are not allowing any visitors into the facility who have had a positive COVID-19 test or exposure 10 days prior to their visit. We do offer virtual visits in our patient care units for those who would like to visit their loved ones. These can be arranged by contacting the unit you would like to visit. 

  • Inpatients (ARU, 4 Med/Surg, 5 Med/Surg, ICU) are allowed four visitors per day (no more than 2 at a time) from 8 a.m. to 8 p.m.
  • Family Birthing Suites families are allowed four visitors per day (no more than 2 at a time) from 8 a.m. to 1 p.m. and 2 p.m. to 8 p.m. The unit does observe Quiet Hour from 1 to 2 p.m., so visitors should refrain from visiting during this time.
  • Visitors with symptoms, such as loss of taste or smell, shortness of breath or difficulty breathing, fever or chills, sore throat, body aches, nausea, vomiting, and/or diarrhea, should not enter the facility.
  • Visitors should wear a mask if they are currently ill with respiratory symptoms, have had a COVID-19 diagnosis, or have been exposed to COVID-19 in the past 10 days. Masking is strongly recommended when community transmission levels are high. We encourage anyone who prefers to continue masking to do so.
  • Visitors may come and go during visiting hours, but only the same visitors may return after leaving.
  • No visitors under the age of 18 will be allowed, except for end of life situations. 
  • Visitors are allowed only in patient rooms, designated waiting areas, cafeteria, gift shop, or restrooms.
  • The cafeteria and vending areas are open to visitors to purchase food; however, the cafeteria does not accept cash payments. Visitors can eat in the dining area, as long as physical distancing is maintained. Visitors can also order room service by credit card only.

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Area Specific Guidelines 

  • Family Birthing Suites: 4 people per family per day, with no more than 2 at a time, which is in addition to the support person, who is able to stay for the entire hospital stay. This visitor guideline also applies for babies in the NICU.
  • Emergency Department: 2 visitors; if the patient is admitted, the inpatient visitor policy applies.
  • Outpatient Areas, including radiology & laboratory: 2 visitors
  • End of Life Patients: 2 visitors
  • Surgery Services: 2 visitors, who will be asked to wait in patient's room or directed to a waiting area; if the patient is admitted, the inpatient visitor policy applies
  • Behavioral Health: 2 visitors per day for 30 minutes during the unit's visiting hours of 12:30 to 2 p.m. and 5:30 to 7 p.m.
  • Patients 17 years and younger: 2 parents/guardians, who must remain with them for the entire visit
  • Caregivers: A caregiver is permitted to stay with a patient 24 hours a day, if deemed necessary for patient care.
  • COVID-19 Positive Patients: 1 visitor; visitors for COVID-19+ patients must always adhere to PPE guidelines
  • Chaplain/Clergy: May visit patients and are in addition to the patient's daily visitors

Visitor restrictions are in place at UnityPoint Health - Finley Hospital to keep our patients and staff safe.