UnityPoint Health - St. Luke's Hospital

Discounts & Financial Assistance

To find out if you qualify for discounts or financial assistance please contact St. Luke's Financial Counselors at (319) 369-7513.

St. Luke's defines the uninsured patient as:

  • Are not insured by a non-governmental health insurance policy or health benefits plan (health savings accounts are considered insurance);
  • Are not eligible to receive benefits under a government sponsored health care program such as Medicare or Medicaid;
  • Are patients for whom there is no insurance claim to be filed; or
  • Are insured by payers who do not provide discounts for care provided at UPH facilities 
  • or who exclude UPH facilities/physicians from exclusive provider panels and for which UPH does not file a claim.

St. Luke's defines the uninsured or underinsured patients that are eligible for financial assistance and charity care as:

  • Underinsured/uninsured patients
  • Financially needy and has a household income less than six times the Federal Poverty Income Guideline (FPIG)
  • Individuals seeking medically necessary healthcare
  • Individuals who complete a Financial Information Application (FIA) and support documentation (i.e. 1040, bank statements). Please download or call (319) 369-7513 for an application.

St. Luke's uninsured/underinsured financial assistance policies are as follows:

  • Full write-off for those whose household income is less than or equal to 200% of the Federal Poverty Guidelines
  • Sliding scale write-offs for those with household income between two and six times Federal Poverty Guidelines

St. Luke's provides a 20% discount for the uninsured for medically necessary procedures regardless of financial assistance qualifications.

Read the UnityPoint Health Complete Financial Assistance policy.

Download the UnityPoint Health Financial Assistance application.

Financial Assistance

UnityPoint Health provides patient care to a growing number of uninsured and underinsured patients. Patients are responsible for a greater burden of their health care costs through growing out-of-pocket deductibles that many health insurance plans, including Medicare, have implemented. And many patients lack the financial resources to secure health insurance. Accordingly, UnityPoint Health has developed financial policies to seek fair and equitable payment from patients based on their ability to pay. At the same time, UnityPoint Health assists patients who cannot reasonably pay for some or all of the care they receive.

Please click on the links below to download the UnityPoint Health plain language summary, financial assistance policy, financial assistance application and billing collections policy. 

Plain Language Summary

Financial Assistance Policy

Financial Assistance 

Billing Collections Policy