Patient Advocacy

We’re committed to providing you with the best experience possible through care that puts you at the center.

As a patient, it's important to ask questions and participate in your treatment plan whenever possible. As your partner in health, our goal is to provide care that’s considerate and respectful of your rights and needs.

If you have a concern about the care you've received, you may speak with your physician, nurse or any other member of your care team, or, you may contact the Patient Advocate's Office. We’ll make every effort to help resolve it as soon as possible.

What Does a Patient Advocate Do?

Patient advocates are available to assist you in any area of your health care journey, including:

• Delivering compliments for physicians, nurses and all other team members
• Serving as a formal grievance resource, if needed
• Bridging the gap when you feel your expectations weren't met

Contact a Patient Advocate 

For questions or concerns about your experience at a UnityPoint Clinic location or UnityPoint Health hospital, please contact a patient advocacy team below.