UnityPoint Health - Meriter Patient & Family Advisory Council

Emergency Department

202 S. Park St.
Madison, WI 53715

9 min Average

Patient and Family Advisory Council

We invite you to join us one evening each month to share your opinions and insight. Your personal experiences and unique perspectives will help us discover new ways to provide our patients and the community with the best care possible. We welcome members who reflect the diversity of the community Meriter serves.

Council members should:

  • Come with an open mind and a positive approach.
  • Be willing to willing to share opinions, experiences and constructive feedback.
  • Have good listening skills.
  • Be open to different points of view.
  • Be able to work with individuals whose backgrounds, attitudes and approaches may be different from their own.
  • Be committed to finding solutions.
  • Be interested in impacting our community.
  • Show discretion and respect confidentiality.

About the Patient and Family Advisory Council

In our continuing efforts to provide the best care and services to our patients and families, Meriter launched its first Patient and Family Advisory Council in September of 2013. Members are patients and family members of patients using the UnityPoint Health - Meriter system. They represent a multitude of areas of care and patient demographics.

How Advisors Partner with Meriter Management and Staff

Patient & Family Advisors work with Meriter management and staff to understand our current health care delivery system and provide information on needs and concerns of patients and families. They provide insight on the best ways to make changes to address those needs, assist in the planning of new patient-related programs, provide feedback on the way information is communicated to the public and can serve as a valuable resource for feedback on a wide array of other issues, services and policies.

2018 Meeting Schedule 

Meetings are held the second Wednesday of the month. January 10, February 14, March 14, April 11, May 9, June 13, August 8, September 12, October 10, November 14, December 12. 

Time: 6 - 8 p.m. in addition to light reading or research between meetings.

Location: UnityPoint Health - Meriter hospital, 202 South Park Street, Madison, WI 53715 (meetings may infrequently take place at other locations). Transportation support is available to council members who need assistance getting to meetings. Dinner is provided. 

Join PFAC 

The advisory council is comprised of current patients and family members of patients, with support provided by staff.

Ideal candidates will be willing to share opinions, experiences, and constructive feedback on ways we can improve the way we deliver health care. If you are interested in joining the council, complete the form below or contact the Service Excellence Department at (608) 417-7760.