Behavioral Health

UnityPoint Health - Allen Hospital

Behavioral & Mental Health Services

You matter. We care.

We know true wellness is much more than physical well-being. We're committed to providing solutions that address all areas of health, including mental and emotional. That's why UnityPoint Health – Waterloo offers a full continuum of mental health services and treatment to meet the needs of our community for patients of all ages. From our inpatient hospital program to our many outpatient services, our team of experts provides coordinated, personalized care for each patient needing mental health services.

We’re here to let you know that you are not alone in caring for your loved ones. We help individuals understand what's going on and determine the best course of care.

Adult Inpatient Services

Our Philosophy

To provide short-term, comprehensive mental health services in a safe and supportive environment to encourage change and growth. We respect human potential and recognize the uniqueness of everyone.

Treatment Program

Your treatment here will build on your strengths. You will have your own treatment team, including your psychiatric provider, nurses, occupational therapists, counselors and case managers. The multidisciplinary team will work with you to establish personal goals for treatment and an individualized plan of care.

Group Therapy

Group therapy and classes play an important role in our treatment program and promoting wellness. They are designed to help you explore challenges in a safe environment, establish positive coping skills, improve self-esteem, build resiliency and promote personal well-being.

Adult Intensive Outpatient Program

Our Intensive Outpatient Program (IOP) is designed for adults 18+ who are affected by depression, anxiety or other forms of emotional distress.

Our purpose is to support you, and your family, when adjusting to life's circumstances, illness or other changes, with a particular focus on anxiety and depressive disorders. The additional support and treatment provided may help prevent hospitalization or while discharging from an inpatient service back to home during times of increased distress due to medical or lifestyle changes.

Program Overview

The IOP centers around group therapy conducted by a variety of mental health professionals. Individual therapy conducted by a social worker will be provided as needed. Referrals for follow-up care at the end of the program will be established. This program is intended to provide support and teach effective coping strategies within a 6- to 8-week timeframe — three times a week, three hours a day.

Various life topics, with an intense focus on learning practical coping skills, are covered through our sessions, including grief and loss, depression, anxiety, self-defeating habits, communication, self-esteem and personal relationships.

Getting Started

All referrals begin with a current outpatient/inpatient established healthcare provider completing the referral form and faxing the completed form to (319) 226-2105. The individual seeking services, their support system and/or their healthcare provider can call to request more information about the IOP.

Behavioral Health Resources

If you, or someone you know, is experiencing a mental health problem, there are several resources available.

Emergency / Crisis Help
National Suicide & Crisis Hotline
Your Life Iowa Crisis Line
  • Available 24/7
  • Free, confidential support for whatever you or a loved one is concerned about

Call (855) 581-8111  |  Text (855) 895-8398  |  Live Chat

If you are in need of immediate medical help or are a danger to yourself or others, go to Allen Hospital's emergency room or call 911.
Cedar Valley Resources

Allen Hospital Mental Health Walk-In Clinic
164 W. Dale, Entrance 6b
Waterloo, IA  50703
(319) 226-2106

Black Hawk-Grundy Mental Health Center
3251 W. 9th St.
Waterloo, IA  50702
(319) 234-2893  |  (800) 526-1583

Elevate Certified Community Behavioral Health Center
604 Lafayette, Suite 604
Waterloo, IA  50703
(833) 370-0719

MercyOne Behavioral Health
217 20th St. NW
Waverly, IA  50677
(319) 352-9500

MercyOne Behavioral Health
2750 St. Francis Dr.
Waterloo, IA  50702
(319) 272-2922

MercyOne Behavioral Health
2802 Orchard Dr.
Cedar Falls, IA  50613
(319) 268-9700

Pathways Behavioral Services
111 10th St.
Waverly, IA  50677
(319) 352-2640

Pathways Behavioral Services
3336 University Ave.
Waterloo, IA  50701
(319) 235-6571

UnityPoint Clinic Psychiatry – Cedar Falls
1824 W. 8th St.
Cedar Falls, IA  50613
(319) 277-0992

Additional Resources

Join Our Behavioral Health Team

Contact a UnityPoint Health recruiter at (319) 235-3961 to explore your options! Or you can learn more about our Total Rewards employee benefit package and search for open positions.
Search Job Openings

Behavioral Health Career Opportunities in Waterloo

UnityPoint Health offers behavioral health practice opportunities in a variety of care setting for you to find your passion. Programs include:

What sets us apart

Offering care in a wide range of settings grants providers options and flexibility to meet their professional goals.

  • Treating mental health needs in varying capacity depending on your interests and desired schedule
  • Teamwork in a continuum of care to accommodate all of a patient’s mental health needs
  • Free supervision during licensure work
  • Innovative programs and treatment options for patients
  • Explore our benefits

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