Volunteer Spotlight | UnityPoint Health - Cedar Rapids

St. Luke's Emergency Department

First Available Time :

UnityPoint Clinic - Express (Peck's Landing)

1940 Blairs Ferry Road
Suite 104
Hiawatha, Iowa 52233

00 Patients
Waiting Now

Urgent Care - Anamosa

1795 Hwy 64 East
Anamosa, Iowa 52205

Closed Patients
Waiting Now

Urgent Care - Hiawatha

1001 N. Center Point Road
Suite A
Hiawatha, Iowa 52233

Closed Patients
Waiting Now

Urgent Care - Marion

2992 7th Ave.
Marion, Iowa 52302

Closed Patients
Waiting Now

Urgent Care - Westside

2375 Edgewood Rd SW
Cedar Rapids, Iowa 52404

Closed Patients
Waiting Now

Meet Our Volunteers

UnityPoint Health has a large and productive volunteer workforce comprised of hundreds of committed individuals from our community. We are proud of the contribution's volunteers make to our success and that they choose St. Luke's as a place to give of their time and talents. Meet some of those volunteers here.

St. Luke's Volunteers: Where Are They Now?

These healthcare professionals volunteered at St. Luke's as high school and/or college students. After graduating from their educational programs, they found their career home was where they started as a volunteer. Here's their story.

Volunteer Testimonials & Kudos

null"Thank you to each of you for making my volunteer experience at UnityPoint so fabulous! I started volunteering on a whim and never imagined how much I would enjoy it. I look forward to Monday mornings--who would have thought that to be possible?

~ Alissa Carson, Volunteer for Volunteer Services Reception Desk and Data Entry, Volunteer since 2019

null"Volunteering here has taught me what personalized care looks like. I personally thought a hospital was only about providing physical care, but St. Luke's changed that perspective. It is not only about care but also about forming a community within the hospital."

~ Flora Kafunda, 1st Impressions Volunteer & Trainer
Volunteer since 2018, Kennedy High School Student



null"Almost everything I learned about patient care and medicine was learned behind the West Desk, ED Triage Desk, or as a 5W Patient Ambassador. The depth of experience at each one of these units taught me so much about the humanity of medicine, a lesson I have carried with me to the University of Iowa and hope to carry as a physician in the future."

~ Vijay Kamalumpundi, Volunteer for West Desk, ED Triage Reception Desk, Patient Ambassador 3C Surgical Services, Volunteer since 2012, University of Iowa Carver College of Medicine College Student


null"What an incredible gift we have in our volunteers. Our trained volunteers provide many caring services that are valued by our patients and their families and lead to increased patient satisfaction and outcomes. Hospital staff are also positively impacted by the support provided by the volunteers. Their services are deeply appreciated. Doing good for others – that's what it's all about.
~ Barb Haeder, MSN, RN

Volunteer Spotlight

Our Volunteer Spotlights are randomly chosen. A volunteer name is drawn from all the volunteers turning in hours the month before. Volunteers are then interviewed and photographed for a feature article that appears on hospital bulletin boards and newsletters, in addition to the hospital's social media pages. As a small token of thanks, they also receive a five-dollar gift certificate.

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"Volunteers are absolutely essential here at St. Luke's. From escorting patients to data entry, laundry to the gift shop, our volunteers are all over this hospital helping, smiling and bringing a positive presence to people on their best or worst day. I am incredibly fortunate to work with over 1,000 different individuals every year who give their time, passion and energy to helping others. Volunteers are a huge part of what makes St. Luke's Hospital so great and I am honored to work alongside such wonderful people." 

Bob Clark, WRAP and SHIIP volunteernull

Chris Montross, St. Luke's Pet Pals volunteers

Meet Chris in this KCRG-TV9  Show You Care story! 

Paul Rehn, Spiritual Care Chaplain

Meet Paul Rehn in this KCRG-TV9 story -- one of our dedicated volunteer chaplains! 

Harvey & Ellie Denlinger

Eucharistic  & Palliative Care Volunteers
1,028 Combined Lifetime Hours

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Harvey and Ellie are a great team that help out in Eucharistic, Palliative Care and Hospice. They started volunteering after seeing the wonderful care hospice volunteers gave their son. They love hanging out with the patients and enjoy the connections made. When not volunteering, you can find these two just hanging out and going on fun day trips together. 

What employees are saying about Harvey and Ellie:

"Harvey & Ellie volunteer as a team with hospice and palliative care patients - they go above and beyond for patient needs and they are able to make bonds that make them more like friends or family. They have such big hearts and are so giving of their time to the community! We in Hospice and Palliative Care thank them for all they have done, all they are currently doing and all they will do that has yet to come!" - Katie Christensen, Hospice Coordinator  

Ed Hermann

West Desk Information & Escort

5,352  Lifetime Hours | 15 years of service

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Ed began volunteering because after his wife volunteered in the St. Luke's Gift Shop and volunteered him to volunteer also. Prior to retiring he was a social studies and history teacher. His favorite subject to teach was the Westward Movement. 

What is most rewarding about volunteering to Ed is the ability to assist those who need help. His most memorable moment as a volunteer was in 2008 when a woman walked in and dropped off a basket to him one day. After she left Ed took it to the ER because he thought it was a delivery. To his surprise there was a baby in it! It was a Safe Haven drop off. 

What employees are saying about Ed:

"Ed is on time, reliable, and always willing to help out at the West Desk!"  - Cerenna Chalhoub, Outpatient Registration

"Ed is quiet but always willing to help. He comes in for his shift on time, never hesitates on request to escort, push a wheel chair etc. One thing I really admire about Ed is his attitude when he makes a run for us and no one is there for him to escort. He comes back and lets us know that someone else got the Patient/visit or the floor changed their mind and did not need a volunteer. He just has a casual attitude like "oh well" that is life. I have enjoyed working with him and look forward to more time with him as a volunteer." - Mary Morgan, Scheduling/Registration Services

To meet more of our volunteers, click here.