Our Mission, Values & Vision
We are committed to delivering outstanding healthcare. Period.
We are committed... We work to make a positive difference. We use our talents, skills, and expertise as healthcare providers and as community leaders to improve the quality of life for area people.
To delivering... We assist the people of our community when, where, and how they need it. We deliver healthcare to patients and their families--to all people regardless of age, gender, race, religion, social status, or ability to pay.
Outstanding healthcare... The right care, at the right time, in the right setting, at the right cost, with the best possible outcome. We are successful when what we do makes things better for people, improving the health and well-being of body, mind and spirit.
Period... No excuses, no wavering, no distractions. This is simply what we do.
At UnityPoint Health we believe that when our values come from the heart, our daily behavior will reflect our commitment to our work and the people we serve. As an organization we all work together to practice and uphold these values:
We will be the place where leaders want to lead, physicians want to practice, staff want a career and patients must have their care.
F - Foster Unity
Use the skills and abilities of each person to enable great teams. Collaborate across departments, facilities, business units and regions. Seek to understand and are open to
diverse thoughts and perspectives.
O - Own the Moment
Connect with each person, treating them with courtesy, compassion, empathy and respect. Enthusiastically engage in our work. Be accountable for our individual actions and our team performance. Take responsibility for solving problems, regardless of origin.
C - Champion Excellence
Commit to the best outcomes and highest quality. Have a relentless focus on exceeding expectations. Believe in sharing our results, learning from our mistakes and celebrating our successes.
S - Seize Opportunities
Embrace and promote innovation and transformation. Create partnerships that improve care delivery in our communities. Have the courage to challenge the status quo.
Everyone at UnityPoint Health plays a vital role in providing the best experience for our patients and their families. We're working together to evaluate our processes, identify ways to improve and develop resources to make the health care experience better for everyone involved.
The UnityPoint Health vision statement, "Best Outcome for Every Patient Every Time," (BOFEPET) succinctly highlights the work we're doing every day.