Visitor Guide
UnityPoint Health – Des Moines is now managing visitors who are entering and leaving our hospitals through a new electronic software process. To ensure this process is smooth upon your arrival to see your loved one, please come prepared with a photo ID. CLICK HERE to watch a video of the visitor check-in and check-out process.
Visitor Entrance Locations
Iowa Methodist Medical Center/Blank Children's Hospital
- Main Entrance located on the North side of Iowa Methodist Medical Center (entrance 2). Access to the Iowa Methodist Medical Center Main Entrance is closed on Saturday and Sunday.
- Emergency Department Entrance is open 24/7.
- Atrium Entrance from the Parking Ramp (entrance 5). Access to the Iowa Methodist Medical Center Parking Ramp and Atrium Entrance is closed from 8 p.m. to 4:30 a.m., 7 days a week.
- Powell 1 Entrance (entrance 6) is open 24/7.
- Please note that all Medical Office Building Entrances will remain open for patients, visitors and employees to enter through.
- See map for entrance locations.
Iowa Lutheran Hospital
- Emergency Department Entrance
Methodist West Hospital
- Emergency Department Entrance
Parking
Our locations provide free parking for visitors 24 hours a day, seven days a week.
Wireless Internet Access
UnityPoint Health - Des Moines has wireless service available for patients and visitors. To access the network, find the wireless service called "UnityPoint Guest WiFi," and open a browser.
Gift Shop
Our three hospital gift shops offer a wide variety of gifts. Gift shop hours vary by location. Visitors with loved ones at Iowa Methodist or Methodist West may also place orders through our Online Gift Shop.
Chapels & Chaplains
Our chapels are always open for visitors of all faiths for prayer and meditation. Everyone is invited to attend non-denominational worship services each Sunday.
Iowa Methodist Medical Center
Jeanne Hoff Goodwin chapel is located on the first floor between the north and south wings and also can be accessed by the second floor of North and South wings. Everyone is invited to attend non-denominational worship services in the chapel each Sunday from 10 to 10:30 a.m., or to view the service from a hospital television on channel 17.
Iowa Lutheran Hospital
Fridolf A. Hanson Memorial Chapel is located on the first floor near the gift shop. It is always open to visitors of all faiths for prayer and meditation. Everyone is invited to attend workshop services in the chapel each Sunday from 10 to 10:30 a.m., or view the service from a hospital television on channel 15.
Methodist West Hospital
The Chapel is located on the second floor, between the main lobby and the Emergency Department. Additional worship services may be offered for you, your family and friends in the Chapel.
Chaplains are available for patients and families for supportive visits and pastoral care. To request a visit, notify the nursing staff or contact the hospital operator.