Visitor Information
Effective Tuesday, February 23, 2021, UnityPoint Health – Des Moines will begin managing visitors who are entering and leaving Iowa Methodist Medical Center through a new electronic software process. To ensure this process is smooth upon your arrival to see your loved one, please come prepared with a photo ID. CLICK HERE to watch a video of the visitor check-in and check-out process.
To view UnityPoint Health – Des Moines visitor restrictions, please visit Restrictions & Closings.
Visitors may include, but are not limited to, a spouse, domestic partner (including a same sex domestic partner), another family member, friend. Visitors can expect fair treatment without any concern for race, color, sex, national origin, age religion, disability, sexual orientation, gender identity or expression or other protected class as defined by federal, state or local law.
Parking
Our locations provide free parking for visitors 24 hours a day, seven days a week.
Wireless Internet Access
UnityPoint Health - Des Moines has wireless service available for patients and visitors. To access the network, find the wireless service called "UnityPoint Guest WiFi," and open a browser.
Gift Shop
Our three hospital gift shops offer a wide variety of gifts. Gift shop hours vary by location. Visitors with loved ones at Iowa Methodist or Methodist West may also place orders through our Online Gift Shop.
Chapels & Chaplains
Our chapels are always open for visitors of all faiths for prayer and meditation. Everyone is invited to attend non-denominational worship services each Sunday.
Iowa Methodist Medical Center
Jeanne Hoff Goodwin chapel is located on the first floor between the north and south wings and also can be accessed by the second floor of North and South wings. Everyone is invited to attend non-denominational worship services in the chapel each Sunday from 10 to 10:30 a.m., or to view the service from a hospital television on channel 17.
Iowa Lutheran Hospital
Fridolf A. Hanson Memorial Chapel is located on the first floor near the gift shop. It is always open to visitors of all faiths for prayer and meditation. Everyone is invited to attend workshop services in the chapel each Sunday from 10 to 10:30 a.m., or view the service from a hospital television on channel 15.
Methodist West Hospital
The Chapel is located on the second floor, between the main lobby and the Emergency Department. Additional worship services may be offered for you, your family and friends in the Chapel.
Chaplains are available for patients and families for supportive visits and pastoral care. To request a visit, notify the nursing staff or contact the hospital operator.