Our Commitment To You | UnityPoint Health - Des Moines

UnityPoint Clinic Urgent Care - Altoona

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UnityPoint Clinic Urgent Care - Ingersoll

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Urgent Care - Ankeny

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Urgent Care - Lakeview

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Urgent Care - Merle Hay

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Urgent Care - Southglen

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Urgent Care - Urbandale

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UnityPoint Health - Des Moines

Committed to You

We make a commitment - to stand by our patients

Using our philosophy of family-centered care, families are not considered "visitors" but essential nurturers, caregivers and participants in the care and decisions that affect the total healing of the child. We recognize the family is an  essential part of the healing process and to keep it amazing effects working, we support our patients and families to be connected, well-informed, and together.

We make a commitment - to making patients safe, comfortable and happy

To help keep your child at ease - no matter their age, we offer Child Life specialists, who foster healing and recovery by helping children express their concerns and cope with fears. Our specialists not only meet with children but also meet with families to provide educational activities to help children adjust to the medical setting, prepare for medical procedures and put them at ease. Becoming a partner in the healing process, our Child Life specialists are not limited to medical concerns but to emotional concerns. They evaluate a family's entire stay and help make sure that spirits are up, children remember to laugh and play, and that life continues as normal as it can within the circumstances.

We make a commitment - to our community 

At UnityPoint Health - Des Moines, we are committed to improving the quality of life in our community. This commitment extends to providing programs and services of community benefit, charity care and uncompensated Medicaid care. We serve those in need regardless of ability to pay and in 2012, UnityPoint Health - Des Moines provided almost $53 million in community benefit.

Our comprehensive community benefit programming includes services like community health education, community-based clinical services, medical education for physicians and other health care providers, behavioral health services, funding for the Regional Child Protection Center, research and clinical trials and administration of a wide array of ongoing community health activities.