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Jones Regional Medical Center Urgent Care - Anamosa

1795 Highway 64 East
Anamosa, IA 52205

00 Patients
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UnityPoint Clinic - Express (Ankeny)

1055 Southwest Oralabor Road
Ankeny, IA 50023

05 Patients
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UnityPoint Clinic - Express (Bett Plex)

5185 Competition Drive
Bettendorf, IA 52722

04 Patients
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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Pkwy
West Des Moines, IA 50266

10 Patients
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UnityPoint Clinic - Express (Lindale)

153 Collins Road Northeast
Cedar Rapids, IA 52402

00 Patients
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UnityPoint Clinic - Express (Marshalltown)

55 Central Iowa Drive
Marshalltown, IA 50158

06 Patients
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UnityPoint Clinic - Express (North Crossing)

2134 Logan Avenue
Waterloo, IA 50703

05 Patients
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UnityPoint Clinic - Express (Peck's Landing)

1940 Blairs Ferry Rd.
Hiawatha, IA 52233

00 Patients
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UnityPoint Clinic - Express (Peoria)

8914 North Knoxville Avenue
Peoria, IL 61615

00 Patients
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UnityPoint Clinic - Express (Prairie Parkway)

5100 Prairie Parkway
Cedar Falls, IA 50613

00 Patients
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UnityPoint Clinic - Express (San Marnan)

1655 East San Marnan Drive
Waterloo, IA 50702

04 Patients
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UnityPoint Clinic - Express (Washington)

209 North Cummings Lane
Washington, IL 61571

00 Patients
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UnityPoint Clinic - Express (Waukee)

950 E Hickman Rd
Waukee, IA 50263

06 Patients
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UnityPoint Clinic - Express (Waverly)

101 Cedar River Pkwy 101
Waverly, IA 50677

01 Patients
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UnityPoint Clinic - Express at Duck Creek

1417 Kimberly Road
Bettendorf, IA 52722

01 Patients
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UnityPoint Clinic Behavioral Health Urgent Care - Des Moines

1250 East 9th Street
Des Moines, IA 50316

00 Patients
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UnityPoint Clinic Express - United Medical Park

1731 West Ridgeway Avenue
Waterloo, IA 50701

00 Patients
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UnityPoint Clinic Express (Fort Dodge)

2728 2nd Avenue South
Fort Dodge, IA 50501

05 Patients
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UnityPoint Clinic Express Care - Bettendorf

3415 53rd Avenue
Bettendorf, IA 52722

01 Patients
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UnityPoint Clinic Express Care - Moline

106 19th Avenue
Moline, IL 61265

09 Patients
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UnityPoint Clinic Express Care - North Port

3426 North Port Drive
Muscatine, IA 52761

12 Patients
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UnityPoint Clinic Express Care - SouthPark Pointe

3904 16th Street
Moline, IL 61265

17 Patients
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UnityPoint Clinic Family Medicine and Walk-In Care - Cascade

610 2nd Avenue Northeast
Cascade, IA 52033

00 Patients
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UnityPoint Clinic Family Medicine and Walk-In Care - Peosta

8456 Commercial Ct
PO Box 80
Peosta, IA 52068

00 Patients
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UnityPoint Clinic First Care - East Peoria

2535 East Washington Street
East Peoria, IL 61611

00 Patients
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UnityPoint Clinic First Care - Peoria Heights

1120 East War Memorial Drive
Peoria Heights, IL 61616

00 Patients
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UnityPoint Clinic Urgent Care - Altoona

2720 8th Street Southwest
Altoona, IA 50009

05 Patients
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UnityPoint Clinic Urgent Care - Ankeny Medical Park

3625 North Ankeny Boulevard
Ankeny, IA 50023

03 Patients
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UnityPoint Clinic Urgent Care - Ingersoll

2103 Ingersoll Avenue
Des Moines, IA 50312

12 Patients
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UnityPoint Clinic Urgent Care - Marion

2992 7th Avenue
Marion, IA 52302

00 Patients
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UnityPoint Clinic Urgent Care - Merle Hay

4020 Merle Hay Road
Des Moines, IA 50310

05 Patients
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UnityPoint Clinic Urgent Care - Southglen

6520 Southeast 14th Street
Des Moines, IA 50320

21 Patients
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UnityPoint Clinic Urgent Care - Sunnybrook

5885 Sunnybrook Drive
Sioux City, IA 51106

10 Patients
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UnityPoint Clinic Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, IA 50322

06 Patients
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UnityPoint Clinic Urgent Care - West

2255 John F Kennedy Road
Dubuque, IA 52002

06 Patients
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UnityPoint Clinic Urgent Care - Westside

2375 Edgewood Road Southwest
Cedar Rapids, IA 52404

07 Patients
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Patient-Centered Medical Home

Our Patients Come First

At UnityPoint Clinic, our patients come first. Our top priority is to make your health care experience the best it can be. This is why the entire UnityPoint team is working together to coordinate and improve the way you receive care - from our clinics to hospitals to home care - by implementing Patient-Centered Medical Home (PCMH) as our primary care model.

What is Patient-Centered Medical Home?

Patient-Centered Medical Home is an initiative to improve primary care for the patients and communities we serve. We are doing this by focusing on the distinct role of each team member and how each position helps our team meet and exceed your expectations and unique health care needs.

Patient-Centered

You are at the center of everything we do, which is why our goal is to provide care that is accessible, convenient, coordinated and effective.

Medical Home

The relationship you have with your primary physician is important to your health and wellbeing, which is why your primary care clinic is your "Medical Home." At your medical home, a team of health care professionals are familiar with your unique health care needs, help coordinate with other providers when needed and take responsibility for providing efficient and effective care for each and every patient.

“I see PCMH as the infinity symbol. The care is never-ending, and patients stay in the loop. If a patient needs care outside of the doctor visit, we guide them and follow them. If a patient is well, we continue to see them for maintenance. We are continually caring for the patient.” - Dawn Harnack, RN, CDE, Care Coordinator Family Medicine – Waukee | Grimes

Goals of PCMH

PCMH uses a coordinated care approach to guarantee you receive the best health services available - in the hospital, clinic, or from the comfort of your own home. UnityPoint Health is focusing on several key areas to positively impact the overall care and health each patient receives, including:

Enhanced Collaboration

By increasing collaboration among each patient's’ clinical team, we will improve patient care and health tracking. We follow your care wherever it takes you, from tests referrals to procedures and back. Your medical home will always have access to your health records and test results found on your electronic medical records.

Strengthen Patient-Provider Relationship

As your medical home, your primary clinic will be your go-to source for all your medical needs. This will allow each member of the team to become more familiar with your unique and ongoing health conditions and will strengthen the relationship you have with your primary provider.

A medical home will also allow our team to provide more personalized care that is coordinated more efficiently, improving outcomes and decreasing cost.

Enhanced Access to Care

We know health care needs don’t always occur at a convenient time, which is why we are committed to enhancing access to your medical information and medical advice, even after hours.

Provide Preventative Care and Resources

Using evidence-based guidelines, UnityPoint will plan and manage your care - from preventative to acute and chronic care management. Our team will also provide self-care support and community resources that will assist you and your family with learning how to best manage your health.

Roles of PCMH Team

By focusing on each distinct role of your clinical team, UnityPoint Clinic will be able to provide more efficient effective care. The roles of your PCMH include:

Patient Service Representative (PSR)

Each clinic will have a patient service representative to gather and update information via electronic communication or phone before your appointment. The PSR will also record any health concerns you have that need to be addressed during your appointment.

Clinical Staff

Upon entering your medical home, the clinical staff will begin medical engagement by verifying information, gathering vitals and communicating this information with your provider before he/she meets with you. The clinic staff will also help communicate any health concerns you have with your provider.

Primary Provider

Your primary provider leads your clinical team and takes on a majority the responsibility for your health care, education and support. Your primary provider will also make referrals and coordinate care with other providers and community services as needed.

Care Coordinator

The care coordinator will meet with you once you have seen your primary provider. The main role of the care coordinator is to assist with self-care support and provide community resources to help manager health conditions and prevent future health issues. The resources can include a dietician, gym referral, home health care and more.

The strength of your medical team depends on a few key building blocks:

  • Accessible: patients will have increased accessibility to medical care and advice through expanded hours, phone support and electronic communication. 
  • Comprehensive: each service provided is tracked throughout the patient’s entire path, from tests to referrals and through transition of care, and entail physical and mental health care needs and preventative care. 
  • Coordinated: care is organized across the entire UnityPoint health care system, encompassing clinics, hospitals and homecare. 
  • Quality: performance is tracked to monitor how we are delivering overall patient care to enhance quality and determine improvement areas. 

Increased Accessibility with MyUnityPoint

To provide higher levels of accessibility, MyUnityPoint.org gives you access to health care advice and information 24/7. On MyUnityPoint, you can request appointments, review medical records, refill prescriptions, view lab results and communicate with your primary care team through secure messaging.

Transforming the Patient Experience

Chris and Sharon are just two examples of how Patient-Centered Medical Home is transforming the way we deliver health care. Click the links below to learn more about these two patients’ experiences.

UnityPoint Clinic - Your Medical Home

With PCMH, your care is guided by your primary provider. From diagnosis to treatment and prevention, your unique health needs are our first priority. In the hospital, clinic or from home, each patient will receive the best health services and care available.