Waterloo Schools Employee Health Center
Welcome Waterloo Schools Employees!
Health care services dedicated to eligible Waterloo Schools employees at UnityPoint Clinic. Choosing this clinic means lower out-of-pocket costs compared to other in-network clinics and providers. Patients will also benefit from a strong connection to other UnityPoint Health providers and specialty services such as OB/GYN, mental health and surgery.
We protect your personal health information just like any other medical clinic. Details from your medical record will not be shared with your employer without your consent.
What we provide
- Primary care - your health care home
- Preventive care including well child exams, vaccinations and health screenings
- Chronic disease management for conditions such as high blood pressure, diabetes and COPD
- Acute care for minor illnesses and injuries like cold and flu, sinus infection and muscle sprains
- Evaluation and treatment of skin conditions including minor burns, rash and lacerations
- On-site lab and prescription medications
Trish Thompson, ARNP
Trish Thompson, ARNP, a 2003 graduate of the Allen College School of Nursing, is leading the care team at the clinic.
Trish cares for all ages, including an emphasis in women's health and pediatrics. In addition, she worked more than 14 years in dermatology, four years in internal medicine and five years in ENT and allergy. Trish has also taught clinical nursing to LPN and RN nursing students and didactic instruction for the Family Nurse Practitioner Program at Allen College.
"I enjoy meeting new patients and getting to know their story, their health concerns and their health goals. Helping my patients understand why they have a certain health condition, how and why it is managed and then helping them to achieve that outcome is a fulfilling experience for me as well as the patient."
Trish has professional memberships with the American Academy of Nurse Practitioners, Iowa Nurse Practitioner Society, Dermatology Nurses Association, Society of Dermatology Physician Assistants, American Academy of Otolaryngic Allergy and Sigma Theta Tau International Honor Society of Nursing.
In her free time, Trish enjoys spending time with her husband, children and grandchildren. She likes to travel internationally, ride a motorcycle with her husband and spend time in the pool. She's a strong supporter of the military and has been active in the Patriot Guard Riders and Amvets Riders.
Check out Trish's monthly blog
Frequently asked questions
Who can be seen at the clinic?
The clinic offers family medicine care to eligible Waterloo Schools employees and their dependents. The clinic is in network for individuals insured on either the network plan or HSA plan.
What are the clinic's hours?
New clinic hours
We now offer early morning and evening appointment times! The new clinic hours to better accommodate your schedule are:
- Sunday: Closed
- Monday: 6:30 a.m. - 2:30 p.m.
- Tuesday: 10 a.m. - 6 p.m.
- Wednesday: 6:30 a.m. - 2:30 p.m.
- Thursday: 10 a.m. - 6 p.m.
- Friday: 6:30 a.m. - 2:30 p.m.
- Saturday: Closed
What is the cost of services at the clinic?
There is no additional cost for those on the network plan and a lower out-of-pocket maximum cost for those on the HSA plan compared to other in-network clinics and providers. The savings also apply to lab services and select medications.
How do I transfer my medical records?
If your current clinic/provider is not a UnityPoint Clinic location, you will need to sign a release of information consent form and we will contact your current clinic. You may also call them directly and request a records transfer. The fax number is (319) 232-2098.
How do I schedule an appointment?
Call (319) 232-2320 to call the clinic and schedule an appointment beginning Aug. 3. The clinic also offers same-day appointments for treatment of minor illness and injury.
Does the clinic off access to a patient portal?
Yes! Established patients can sign up for MyUnityPoint at www.chart.myunitypoint.org. From there, you can communicate with your health care team, access your health history, request prescription refills and even schedule appointments online.
What medications can I get at the clinic?
Medications for common illnesses and health conditions include generic antibiotics, anti-inflammatories and blood pressure and cholesterol management prescriptions. Specialty, brand name and narcotic pain medicines are not available at the clinic.
Can I get a prescription if I'm not treated at the clinic?
No. Medication will only be prescribed for conditions treated or previously reviewed at the clinic.
Does the clinic offer walk-in appointments?
Because there is limited staff at the clinic, please call the clinic to schedule an appointment. If you need to be seen soon, same-day appointments are available.
What if I have more than one health concern to discuss at an appointment?
We want to answer all the questions about your health you may have. When you call to schedule an appointment, just ask for an extended visit. This 40-minute appointment will allow more time to discuss your concerns. You may also schedule multiple appointments if needed.
Can I have my annual physical done at the clinic?
Yes! Preventive care is important and we encourage everyone to have a yearly physical. Please ask for an extended visit if you have several concerns to discuss. Pre-surgical physicals are also available.
The clinic is located at 1709 University Ave. in Waterloo. This is near the intersection of University and Fletcher.