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UnityPoint Clinic - Express (North Crossing)

2134 Logan Avenue
Waterloo, IA 50703

Closed Patients
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UnityPoint Clinic - Express (Prairie Parkway)

5100 Prairie Parkway
Cedar Falls, IA 50613

Closed Patients
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UnityPoint Clinic - Express (San Marnan)

1655 East San Marnan Drive
Waterloo, IA 50702

Closed Patients
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UnityPoint Clinic - Express (Waverly)

101 Cedar River Pkwy 101
Waverly, IA 50677

Closed Patients
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UnityPoint Clinic – Express

UnityPoint Clinic Express treats injuries and illnesses that require a healthcare provider's attention but are not life-threatening. Our teams have the experience and expertise to provide high quality care for patients of all ages – typically in under 30 minutes or less. With five convenient clinic locations in Cedar Falls, Waterloo and Waverly, you have easy access to care when you need it – no appointment necessary!

UnityPoint Clinic continues to experience extremely high volumes of sick patients especially at our walk-in care sites. Before you seek care, know:

Where to Go for Care
  • Read our where to go for care guide.
  • During the week (Monday – Friday), check with your primary care provider before going to a walk-in clinic.
  • If you have a medical emergency, call 911 or go to the emergency room.
What to Expect at Urgent Care

If you must wait for care, please be patient. Our team is working hard to best serve you. Before you leave home, check current location wait time estimates and, if available, reserve your spot online.

COVID-19 Testing Options

Click the COVID-19 testing button below to determine the appropriate testing option before you seek care. Our emergency departments, walk-in clinics and Express locations DO NOT offer walk-in COVID-19 testing. A provider will see you for your symptoms and determine if a test is needed.


Online Check In

Check in online at any Express location listed below and we'll reserve your place in line, allowing you and your family to wait more comfortably at home – or wherever is convenient – until your estimated visit time!

Illnesses and Injuries Treated at Express Clinics

  • Cough, cold, flu and sore throat
  • Fever
  • Ear ache, ear pain and ear infections
  • X-rays and imaging of strains and sprains
  • Stitches or suturing of minor cuts
  • Upper respiratory infection
  • Skin infection, rash, skin lump, bump or growth
  • Sunburn or other minor burns
  • Nausea, dizziness, vomiting
  • Neck or back pain

Express clinics are best used when your primary care physician is not available, but should not be used for routine medical services that can be provided by your doctor's office or for any type of follow-up care. Remember to always attempt to contact your primary care physician before accessing walk-in care services.

If you have a life-threatening illness or symptoms, call 911 and go to the Allen Hospital Emergency Department immediately. Learn more about where to get the care you need, when you need it.


A Better Experience

After UnityPoint Clinic introduced a new kind of walk-in care in 2017, the response has been patient satisfaction scores ranking in the 99th percentile nationally. This design puts a strong focus on quality, comforting amenities such as coffee and snacks, clean facilities and a time-saving process to enhance your visit.

 

Expectations*

UnityPoint Clinic

Time in clinic  30-60 minutes 27 minutes
A time-saving process has achieved an average "door-to-door" time of 27 minutes across all locations. 
Wait time  5-20 minutes Less than 5 minutes
 A majority of visitors are greeted at the door by a
clinical care attendant and go directly to a private suite.

"Take a number"  Yes No
We value a personal greeting when you visit us and perhaps are not having your best day.
 Online check-in Yes Yes
We have a room reserved specifically for visitors who checked in online.
Reviewing information  Registration, nurse, provider Care attendant, provider
Clinical care attendants can take all initial intake information to expedite the registration process.
On-site medication No Yes
Most common prescriptions are available on-site
to save an extra stop at the pharmacy.

*Expectations indicate the majority response from survey results gathered in March 2018.



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