Quality of Care
Allen Hospital is accredited and certified by The Joint Commission. If you have any concerns about the quality of care you receive at Allen or any complaints we cannot resolve promptly, here is how to contact both Allen Hospital senior leadership and the Joint Commission:
Pamela K. Delagardelle, CEO
Allen Health System
319-235-3987 (or 3987 on your room phone)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Complaint Hotline: 800-994-6610
Report patient safety concerns:
- At www.jointcommission.org using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
- By fax to (630) 792-5636
- By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.