Receive Accredited and Certified Quality Care in Waterloo, Iowa

Urgent Care - North Crossing

2134 Logan Ave.
Suite A
Waterloo, Iowa 50703

Closed Patients
Waiting Now

Urgent Care - Prairie Parkway

5100 Prairie Parkway
Suite 101
Cedar Falls, Iowa 50613

Closed Patients
Waiting Now

Urgent Care - San Marnan

1655 E San Marnan Dr.
Suite H
Waterloo, Iowa 50702

Closed Patients
Waiting Now

Urgent Care - United Medical Park

1731 W Ridgeway Ave.
Suite 100
Waterloo, Iowa 50701

Closed Patients
Waiting Now
Family spending time together

Quality of Care

Allen Hospital is accredited and certified by The Joint Commission. If you have any concerns about the quality of care you receive at Allen or any complaints we cannot resolve promptly, here is how to contact both Allen Hospital senior leadership and the Joint Commission:

Pamela K. Delagardelle, CEO

Allen Health System

319-235-3987 (or 3987 on your room phone)

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, IL 60181

Complaint Hotline: 800-994-6610

Report patient safety concerns:

  • At www.jointcommission.org using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
  • By fax to (630) 792-5636
  • By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.