Overview of UnityPoint - Quad Cities

Overview

Our Mission:

To improve the health of the people and communities we serve.

Our Vision:

Best outcome, every patient, every time.

Our Values:

In the fulfillment of this mission and as an expression of our religious heritage, we will be guided by these values:

Excellence

Deliver the very best to every patient every day.

Flexibility

Continually seek, create, adopt and deploy innovative ways of providing value to our customers.

Integrity

Communicate openly and honestly, build trust and be accountable to others.

Respect

Treat everyone with courtesy, dignity and compassion.

Service

Create a compassionate, caring and helpful experience for patients, physicians and co-workers.

Teamwork

Achieve common goals by working together.

Our Philosophy:

An integral unifying theme in Trinity's mission, values and philosophy is patient-centered care. Key components include:

  • Individual patient needs and rights are honored and respected.
  • Access to information is emphasized.
  • Family involvement in patient care is encouraged.
  • Special efforts are made to make the environment and all aspects of care comfortable and non-intimidating.

Trinity has made a special commitment to humanize and personalize the health care experience. Each employee has been educated to focus on these concepts in everyday contacts with patients. Through community education and community health resources, Trinity strives to make each patient experience an enriching and educational opportunity. Trinity's overall goal is quality patient care, and the staff believes the patient-centered approach is the best way to meet that goal.