To improve the health of the people and communities we serve.
Best outcome every patient every time.
At UnityPoint Health we believe that when our values come from the heart, our daily behavior will reflect our commitment to our work and the people we serve. As an organization we all work together to practice and uphold these values:
We will be the place where leaders want to lead, physicians want to practice, staff want a career and patients must have their care.
F - Foster Unity
Use the skills and abilities of each person to enable great teams. Collaborate across departments, facilities, business units and regions. Seek to understand and are open to
diverse thoughts and perspectives.
O - Own the Moment
Connect with each person, treating them with courtesy, compassion, empathy and respect. Enthusiastically engage in our work. Be accountable for our individual actions and our team performance. Take responsibility for solving problems, regardless of origin.
C - Champion Excellence
Commit to the best outcomes and highest quality. Have a relentless focus on exceeding expectations. Believe in sharing our results, learning from our mistakes and celebrating our successes.
S - Seize Opportunities
Embrace and promote innovation and transformation. Create partnerships that improve care delivery in our communities. Have the courage to challenge the status quo.
An integral unifying theme in Trinity's mission, values and philosophy is patient-centered care. Key components include:
- Individual patient needs and rights are honored and respected.
- Access to information is emphasized.
- Family involvement in patient care is encouraged.
- Special efforts are made to make the environment and all aspects of care comfortable and non-intimidating.
Trinity has made a special commitment to humanize and personalize the health care experience. Each employee has been educated to focus on these concepts in everyday contacts with patients. Through community education and community health resources, Trinity strives to make each patient experience an enriching and educational opportunity. Trinity's overall goal is quality patient care, and the staff believes the patient-centered approach is the best way to meet that goal.