Emergency Department

202 S. Park St.
Madison, WI 53715

Current Estimated Wait:


Dual Diagnosis (Substance Use & Mental Health) Treatment for Adults

Our Values

NewStart provides patient-centered care. We provide services regardless of where a person may be in the change process. Maybe someone told you to get treatment, maybe you are debating if you have a problem with substances, or maybe you are in the thick of a relapse and you aren't ready to quit yet! These situations can be learning opportunities that can strengthen recovery when provided a non- judgmental and therapeutic space for exploration. Honesty, not perfection! 

NewStart has a strong focus on collaboration throughout our continuum of care. Our team consists of nurses, support staff, doctors, and therapists that remain in strong contact with each other to make sure we are providing consistent and comprehensive care to you.

Our Services: A Continuum of Care

Below is a general list of our services. For more details, or to find out how to access services, please call us at 608-417-8144

Please note, we do NOT have a detox unit at UnityPoint Health - Meriter. We recommend that you contact your primary care doctor to help you manage your withdrawal and for appropriate referral if inpatient care is needed.

Intensive Outpatient Program (IOP):

This is a 16-session group program that provides education, therapy, and support to help individuals through the recovery process. Each day consists of evidence-based education and interventions for both addiction and mental health, including but not limited to Cognitive Behavioral Therapy, the Disease Model of Addiction, Dialectical Behavioral Therapy, and Mindfulness. We do not utilize the 12-step model for therapy services, though we strongly encourage you to participate in community support groups such as AA, NA, Smart Recovery, or spiritual groups. We can provide information on these community support groups for those interested.

Outpatient Services: 

The following treatment options are designed to complement each other. A person could just be in one, or all of the services at the same time. 

Medications: Our doctors are specialized in addictions and psychiatry to support mental health and recovery. Especially in early recovery, many people benefit from Medications for Addiction Treatment (MAT) such as naltrexone (Vivitrol) and buprenorphine (Suboxone and Sublocade). We do not provide daily dosing or methadone at our clinic. 

Individual Therapy: Our team of individual therapists are master's level prepared and licensed mental health therapists, with specialization in addictions. They will work with you to develop goals and strategies to address the issues that are most important to you. Each therapist has their own theoretical framework and specialized training, and we hope to find someone that is the best match for you. 

Couples Therapy: For those interested, we can provide couples sessions to help the couple adjust to all the changes that come with recovery. 

Group Therapy: We offer several groups for various patient populations, all with the goal of developing a happy life in recovery. Participating in group therapy provides a unique opportunity to cope with interpersonal stressors and develop new communication skills. Many people find the connections and stories shared in group to be invaluable their recovery. These groups are typically 1.5 hours/ week, and no larger than 8 patients.