UnityPoint Health - Meriter - NewStart

Current Hours: 8:00 AM to 6:30 PM

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Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.

Masking & Visitor Guidelines

Before visiting this location, please read our visitor & masking guidelines.

Hours and Directions

Some therapists do see patients past 6:30 p.m., Monday - Thursday and will assist with access to the building.

Hours of Operation

  • Monday: 8:00 AM - 6:30 PM
  • Tuesday: 8:00 AM - 6:30 PM
  • Wednesday: 8:00 AM - 6:30 PM
  • Thursday: 8:00 AM - 6:30 PM
  • Friday: 9:00 AM - 4:30 PM
  • Saturday: Closed
  • Sunday: Closed

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Dual Diagnosis Treatment for Adults (Substance Use & Mental Health)

NewStart provides patient-centered care. We provide services regardless of where a person may be in the change process. Maybe someone told you to get treatment, maybe you are debating if you have a problem with substances, or maybe you are in the thick of a relapse and you aren't ready to quit yet! These situations can be learning opportunities that can strengthen recovery when provided a non- judgmental and therapeutic space for exploration. Honesty, not perfection!

NewStart has a strong focus on collaboration throughout our continuum of care. Our team consists of nurses, support staff, doctors and therapists that remain in strong contact with each other to make sure we are providing consistent and comprehensive care to you.

If you are pregnant or injecting drugs, please let us know, so we can ensure priority access to our services.

A Continuum of Care

For more information about our services, or to find out how to access them, please call us at 608-417-8144.

Please note, we do NOT have a detox unit at UnityPoint Health – Meriter. We recommend that you contact your primary care doctor to help you manage your withdrawal and for appropriate referral if inpatient care is needed.

Additional Services

Intensive Outpatient Program (IOP)

This is a 16-session group program that provides education, therapy and support to help individuals through the recovery process. Each day consists of evidence-based education and interventions for both addiction and mental health, including but not limited to:

  • Cognitive Behavioral Therapy
  • The Disease Model of Addiction
  • Dialectical Behavioral Therapy
  • Mindfulnes

We do not utilize the 12-step model for therapy services, though we strongly encourage you to participate in community support groups such as AA, NA, Smart Recovery or spiritual groups. We can provide information on these community support groups for those interested.

Outpatient Services

The following treatment options are designed to complement each other. A person could just be in one, or all of the services at the same time.

  • Medications: Our doctors are specialized in addictions and psychiatry to support mental health and recovery. Especially in early recovery, many people benefit from Medications for Addiction Treatment (MAT) such as naltrexone (Vivitrol) and buprenorphine (Suboxone and Sublocade). We do not provide daily dosing or methadone at our clinic.
  • Individual Therapy: Our team of individual therapists are master's level prepared and licensed mental health therapists, with specialization in addictions. They will work with you to develop goals and strategies to address the issues that are most important to you. Each therapist has their own theoretical framework and specialized training, and we hope to find someone that is the best match for you.
  • Couples Therapy: For those interested, we can provide couples sessions to help the couple adjust to all the changes that come with recovery.
  • Group Therapy: We offer several groups for various patient populations, all with the goal of developing a happy life in recovery. Participating in group therapy provides a unique opportunity to cope with interpersonal stressors and develop new communication skills. Many people find the connections and stories shared in group to be invaluable their recovery. These groups are typically 1.5 hours per week, and no larger than eight patients.

NewStart Team

NewStart's team provides patient-centered care with a strong focus on collaboration throughout our continuum of care. Our team consists of nurses, support staff, doctors and therapists that remain in strong contact with each other to make sure we are providing consistent and comprehensive care to you.

Please note: NewStart only provides treatment to individuals with a substance use disorder. All patients must go through our usual screening and assessment process before we determine which provider(s) you will work with. Please call (608) 417-8144 if you have questions.

Providers at this Location

William Bucknam
William Bucknam, MD

Addiction Medicine

John R Ewing
John R Ewing

Addiction Medicine

Rebecca Kellum
Rebecca Kellum, MD

Addiction Medicine

Community Resources

Crisis Support
Domestic Abuse
Housing Homelessness

Housing resources are very limited and typically take a long time to access. There are many community resources to help with this process though.


If you are a current patient and need help with getting insurance or with paying your bills, please tell your NewStart provider and call the Meriter Financial Coordinators at 608-417-5035. You may be eligible for financial assistance.

  • Headspace, virtual meditation training program Meditation and Sleep Made Simple.
  • Insight Timer, virtual meditation app with free access to thousands of talks and practices on meditation and mindfulness.
  • Heart of Recovery, meditation based 12 step group.
  • Refuge Recovery, meditation based recovery program.
Pet Care
Residential AODA treatment

Finding timely residential treatment is challenging. We recommend that you discuss this with your NewStart therapist, or call your insurance to find out which programs they cover.

Smoking Cessation
Support Groups

Many have virtual options with links on their websites.

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Join Our Team

NewStart therapists work closely with our team of addiction medicine doctors and nurses to ensure seamless treatment goals and interventions for our clients. If you are someone with an endless eye towards professional development and you prefer having colleagues to consult with, consider a career with us.
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