UnityPoint Health - Allen Hospital Emergency Department


Emergency Entrance

Please use Entrance 4.

Hours of Operation

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

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Emergency Care

For serious or life-threatening health issues, you need to call 911 or go to the emergency room.

When To Use Emergency Care

  • Chest pain or symptoms of heart attack (sweating and shortness of breath)
  • Symptoms of stroke  (sudden dizziness, weakness, loss of coordination, balance and vision problems)
  • Injuries from a car accident
  • Head pain (sudden or severe) or head injury
  • Loss of consciousness (with or without head injury)
  • Severe cuts
  • Open broken bones
  • Abdominal pain (sudden or severe)
  • Choking
  • Poisoning
  • Uncontrolled fever
  • Foreign object in the eye
  • Severe COVID-19 symptoms (trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake)

A Team You Can Trust

  • Board-certified doctors are in the Emergency Department 24 hours a day, 7 days a week, ready for any emergency
  • All of our nurses are specially trained in providing emergency adult and pediatric care, as well as in trauma and resuscitation
  • Allen is an award-winning heart hospital — recognized as a Primary Stroke Center by the Joint Commission, and an accredited Chest Pain Center with PCI by the Society of Chest Pain Centers
  • Minutes count when it comes to heart attack care — Allen Hospital's average door-to-balloon time is 54 minutes, beating the national average
  • Allen has been designated as an Area Trauma Center by the Iowa Department of Public Health

Care Coordination in the Emergency Department

When you are sent home or admitted to the hospital, your health record and the results of your tests are sent directly to your primary care provider through our computer system.

Social workers are stationed in the Emergency Department to help you and your doctor make sure you have everything you need, and they assist in planning for your needs when you go home.

A pharmacist is stationed in the Emergency Department to help get your medication list correct. They can also help get your prescriptions, even before you go home.

Many specialists are available to the Emergency Department for consultation, including pediatrics, orthopedics, gastroenterology, surgery, neurology, psychiatry and others.