Emergency Care
We are fully equipped to provide care for all patients, in all situations, all the time.
The UnityPoint Health Finley emergency department is open 24/7 and designed to keep people with symptoms of respiratory illness and those with other ailments in separate areas. If you or a loved one experience symptoms of heart attack or stroke, do not hesitate to call 911 or visit our emergency department. Any delay could result in long-term health effects or even death.
We know it can be frustrating when you or a loved one isn't feeling well. Please be kind. If you must wait for care, please be patient. We want to get you better as soon as possible. We're doing our best, so you can feel your best. Before you leave home, check current location wait time estimates and, if available, select your arrival time online.
All ER patients and their visitors should enter the ER on Grandview Avenue. Parking for ER patients and their visitors is available in the parking lot in front of the ER. If unable to drive to the ER, please call 911 for immediate assistance. For an inside peek at the ER, click on our virtual tour below.
About Finley's Emergency Services
More than 25,000 patients are cared for each year in our Emergency Department. That kind of care is made possible by an intricate choreography of skills, services and equipment that come together to provide medical care that is always mindful of the patient's needs. At Finley Hospital you aren't a number, but rather our number-one priority.
Always Open, Always Ready
Our Emergency Department is open 24 hours a day to anyone needing emergency and trauma services. The department has 16 private treatment rooms, including two advanced trauma rooms, behavioral health rooms and a gynecology room. The Emergency Department has an efficient work and patient flow to improve patient triage, treatment, and satisfaction. Leading edge laboratory and radiology services located within steps of the Emergency Department provide comfort and privacy for the patient and family and add to the overall efficiency of our emergency services.
Door to Balloon Time
The American Heart Association recommends a "door-to-balloon" time of 90 minutes or less from the patient's arrival at the hospital until angioplasty is performed. However, at UnityPoint Health - Finley Hospital, our goal is to achieve that in less than 60 minutes. Dennis' story is an example of how our team works to meet and exceed this goal each and every day. We know every second counts and that's why we've designed our Emergency Department to get patients to the fastest treatment possible. Watch our behind the scenes tour of the ER and Cath Lab to see why we continue to have excellent door-to-balloon times.
With an experienced team of physicians, dedicated and specially trained nurses, and immediate access to surgical and cardiology personnel, our emergency and trauma services team can respond rapidly, appropriately and efficiently to any health care emergency. After a patient has received treatment and is leaving the ER, our team sends all health records and test results directly to the patient's primary care provider for appropriate follow-up. Check out our primary care providers available to you and your family.
Waiting Room Accommodations
Our waiting rooms provide complimentary Wi-Fi, reading materials, restrooms and vending machines for visiting family and friends. Please be aware that while the waiting room may be empty, our Emergency Department may be working diligently to treat a number of patients. Patients arriving in ambulances do not pass through the waiting area, and if in critical, life-threatening condition, are treated before others with less serious conditions. Our Emergency Department works efficiently to provide timely, quality care to all patients who pass through its doors.
A Day in the Life of a Finley ER Nurse
LifeGuard Air Ambulance
Finley is thankful for our partner, LifeGuard Air Ambulance. LifeGaurd Air Ambulance is available 24 hours a day to transport patients who are in critical condition and need quick transportation to a medical facility. Click below to learn more about this service.
Finley's Emergency Department is well prepared for the large and small emergencies in your life, 24 hours a day.
Urgent Care Clinics
Our goal is to provide you with the care you need, when you need it. That is why we are pleased to offer services at UnityPoint Clinic Urgent Care - West. The urgent care clinic offers expanded evening and weekend hours for your convenience. To learn more, click here.