Walk-In and Urgent Care at UnityPoint Clinic | Des Moines, Iowa

UnityPoint Clinic Urgent Care - Altoona

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UnityPoint Clinic Urgent Care - Ingersoll

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Urgent Care - Ankeny

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Urgent Care - Lakeview

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Urgent Care - Merle Hay

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Urgent Care - Southglen

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Urgent Care - Urbandale

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Urgent Care & Walk-In Clinics in Central Iowa

It is best to contact your Primary Care Provider for your health care needs. But because we know health matters don't always occur at the most convenient times, our seven Urgent Care and Walk-in Clinics, located throughout Des Moines and the surrounding Central Iowa communities, are available after hours, weekends and holidays.

UnityPoint Clinic has convenient locations throughout the metropolitan area that accept walk-in patients for non-emergency situations every day of the week. Insurance co-payments are usually lower for Urgent Care visits than for ER visits, so using a walk-in clinic can save you money in addition to being more convenient. 

Save Time & Reserve Your Seat Online 

With the convenience of online check-in at UnityPoint Clinic Urgent Care, you can find the relief you need at a time that's best for you. After submitting the secure online form, you will receive a confirmation text message about your upcoming visit.

Coming September 2019! 

UnityPoint Clinic Express – Jordan Creek

A new walk-in clinic at 180 Jordan Creek Parkway in West Des Moines will provide people of all ages a more convenient and personalized care option for them and their loved ones. Opening September 23, UnityPoint Clinic Express will focus on a reimagined, time-saving process designed to enhance the walk-in care experience. The Express model of care is a concierge service with a goal of door-to-door service in around 30 minutes. Express will feature specially trained clinical care attendants. The medical professional will greet everyone entering the clinic and remain with them throughout the visit. Clinical care attendants are trained to help with every step in the patient experience process including registration, vitals, symptom assessment and laboratory or x-ray services, while working with a physician or nurse practitioner for diagnosis and treatment.  

On-site prescription medications will also be available to help eliminate the need for an extra visit to a pharmacy. People may also reserve their spot online to shorten the amount of time spent at the clinic. The experience will also include personal and thoughtful amenities like complimentary ice packs, warm blankets, hot tea and complimentary WiFi internet service. 

UnityPoint Clinic Express - Jordan Creek will be open from 8 a.m. - 8 p.m., 7 days a week, 365 days a year.     

Treatment Options for Urgent Care 

Urgent Care Clinics can provide medical treatment for minor illness and injuries such as: 

  • Allergies
  • Burns
  • Colds
  • Coughs
  • Cuts
  • Earaches
  • Fevers
  • Flu
  • Fractures
  • Infections
  • Sore throats
  • Sprains
  • Urinary Tract Infections
  • Yeast Infections

Already at the clinic?

When you arrive at the clinic, let the clinic staff know you reserved your spot online and take your seat! 

If you need an appointment time and are a walk-in patient, head to the front desk, let them know your symptoms and our patient service representatives will have you fill in the form at the kiosk. You will then have a seat in the waiting area. UnityPoint Clinic staff will call your name when ready.


Need care now? Try Virtual Care to see a doctor anytime, anywhere.

Should I schedule an appointment with my Primary Care Provider instead?

Urgent Care Clinics are for acute and urgent symptoms. If you have need or have any of the below, you may consider scheduling an appointment with your Primary Care Provider. If you do not have one, we have several providers Accepting New Patients. 

  • Physicals/Sports Physicals
  • Medicine Checks
  • Long Term Care
  • Medication Refill
  • Ongoing Symptoms (ex: Continued Back Pain)
  • Care or Treatment Planning (
  • Disease Management
  • Managing Existing Conditions (Migraines, Depression, Anxiety, Arthritis, etc.) 
  • Substance Abuse
  • High blood pressure
  • Diabetes and obesity
  • Allergies
  • Asthma
  • Skin problems