Safe Care, Your Way
UnityPoint Clinic continues to experience extremely high volumes of sick patients especially at our walk-in care sites. Before you seek care, know:
Where to Go for Care
- Read our where to go for care guide.
- During the week (Monday – Friday), check with your primary care provider before going to a walk-in clinic.
- If you have a medical emergency, call 911 or go to the emergency room.
What to Expect at Urgent Care
If you must wait for care, please be patient. Our team is working hard to best serve you. Before you leave home, check current location wait time estimates and, if available, reserve your spot online.
COVID-19 Testing Options
Click the COVID-19 testing button below to determine the appropriate testing option before you seek care. Our emergency departments, walk-in clinics and Express locations DO NOT offer walk-in COVID-19 testing. A provider will see you for your symptoms and determine if a test is needed.
Des Moines Urgent Care & Walk-In Clinics
We understand that illnesses and injuries don't always happen during regular business hours. That's why we offer convenient care through our UnityPoint walk-in clinics in Des Moines and the surrounding Central Iowa area in addition to virtual care anytime. Our urgent care clinics accept walk-in patients for non-emergency situations every day of the week, after hours and on holidays.
Reserve Your Spot Online
With the convenience of online check-in at UnityPoint Clinic Urgent Care and UnityPoint Clinic - Express Care, you can find the relief you need at a time that's best for you. After submitting the secure online form, you will receive a confirmation text message about your upcoming visit.
*A given time is not a set appointment and you may have to wait after your projected time.
Reserve your spot:
UnityPoint Clinic – Express in Ankeny
UnityPoint Clinic – Express at Jordan Creek
UnityPoint Clinic – Express at Waukee
Urgent Care - Altoona
Urgent Care - Ankeny
Urgent Care - Ingersoll
Urgent Care - Merle Hay
Urgent Care - Southglen
Urgent Care - Urbandale
If you have respiratory symptoms including fever, cough, and/or difficulty breathing, and you have had contact with a person with COVID-19, please call your primary care provider. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.
See a doctor anytime, anywhere from a computer, smartphone or tablet with UnityPoint Health Virtual Care. The cost of an Urgent Care visit is $39 or less, depending on your insurance. This service provides treatment for conditions like sinus infections, rashes, urinary tract infections, allergies and other illnesses. If your provider writes a prescription, it's automatically sent to the pharmacy of your choice.
Start A Virtual Visit
UnityPoint Clinic – Express
UnityPoint Clinic - Express is a new walk-in clinic focusing on a time-saving health care experience for people of all ages. This new model of care is a concierge service with a goal of door-to-door service in around 30 minutes. A medical professional will greet you upon entering the clinic and remain with you throughout the visit. On-site prescription medications are also available to help eliminate the need for an extra visit to a pharmacy. Experience a more convenient and personalized care option for you and your loved ones today.
UnityPoint Clinic - Express is walk-in care that is open 365 days, all holidays and from 8 a.m. - 8 p.m. each and every day.
UnityPoint Clinic – Express in Ankeny
UnityPoint Clinic – Express at Jordan Creek
UnityPoint Clinic – Express at Waukee
When to Get Urgent Care or Express Care
Urgent care includes walk-in clinics and virtual care. Both care options treat minor medical problems and injuries that are not life-threatening, but need the attention of a health care provider. These are not an alternative to the emergency room, but offer the ability to get care without an appointment for all patient ages. Check the list of common treatment options below or visit our where to go for care page for more information.
Please note: Flu shots and physicals and/or sports physicals need to be scheduled with your primary care provider.
- Allergies
- Burns
- Colds
- Coughs
- Cuts (stitches)
- Earaches or ear infections
- Fevers
- Minor eye care
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- Flu
- Fractures (x-ray on-site at most locations)
- Infections
- Sore throats
- Sprains, including sprained ankles (x-ray on-site at most locations)
- Urinary Tract Infections (UTIs)
- Yeast Infections
- Certain rapid tests
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*If you are experiencing chest pain or shortness of breath, please go to the Emergency Department or call 911 immediately.
For less serious medical issues, such as physicals, medication refills or to leave a message for your primary care doctor, you can access your My UnityPoint patient portal 24/7!
Additional Ways to Get Care
Virtual Care
Express Online
Emergency Care
Primary Care
All Other Health Services
Should I schedule an appointment with my Primary Care Provider instead?
Urgent Care Clinics are for acute and urgent symptoms. If you have need or have any of the below, you may consider scheduling an appointment with your Primary Care Provider. If you do not have one, we have several providers Accepting New Patients.
- Physicals/Sports Physicals
- Medicine Checks
- Long Term Care
- Medication Refill
- Ongoing Symptoms (ex: Continued Back Pain)
- Care or Treatment Planning
- Disease Management
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- Managing Existing Conditions (Migraines, Depression, Anxiety, Arthritis, etc.)
- Substance Abuse
- High blood pressure
- Diabetes and obesity
- Allergies
- Asthma
- Skin problems
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