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UnityPoint Clinic - Express (Ankeny)

1055 Southwest Oralabor Road
Ankeny, IA 50023

Current Estimated Wait:
1 hr 28 min

UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Pkwy
West Des Moines, IA 50266

Current Estimated Wait:
1 hr 28 min

UnityPoint Clinic - Express (Waukee)

950 E Hickman Rd
Waukee, IA 50263

Current Estimated Wait:
1 hr 6 min

UnityPoint Clinic Behavioral Health Urgent Care - Des Moines

1250 East 9th Street
Des Moines, IA 50316

Current Estimated Wait:

UnityPoint Clinic Urgent Care - Altoona

2720 8th Street Southwest
Altoona, IA 50009

Current Estimated Wait:
0 hr 58 min

UnityPoint Clinic Urgent Care - Ankeny Medical Park

3625 North Ankeny Boulevard
Ankeny, IA 50023

Current Estimated Wait:
1 hr 53 min

UnityPoint Clinic Urgent Care - Ingersoll

2103 Ingersoll Avenue
Des Moines, IA 50312

Current Estimated Wait:
1 hr 18 min

UnityPoint Clinic Urgent Care - Lakeview

6000 University Avenue
West Des Moines, IA 50266

Current Estimated Wait:
1 hr 26 min

UnityPoint Clinic Urgent Care - Southglen

6520 Southeast 14th Street
Des Moines, IA 50320

Current Estimated Wait:
1 hr 33 min

UnityPoint Clinic Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, IA 50322

Current Estimated Wait:
0 hr 50 min

Health Care for All

All Are Welcome At UnityPoint Health - Des Moines

UnityPoint Health - Des Moines will not discriminate or permit discrimination against any person or group of persons on the grounds of race, color, sex, national origin, age, religion, sexual orientation, gender identity and/or expression, marital or parental status, veteran's status or any other protected class in any manner prohibited by federal or state laws.

Educating Our Staff

It's important our staff members are well-versed in Diversity, Equality and Inclusion efforts, so they can better serve all patients. We provide education to all employees, including a required annual course.  

Committees Focused On Change

At UnityPoint Health - Des Moines, we like to FOCUS on what matters: our people, our community, our team members and YOU. Our richly diverse and tight-knit family-like environment consistently offers networking, mentoring, skill building and support. We foster the "I can't believe they did that for me" type of environment in meaningful ways through powerful relationships including career, culture and community resource groups. 

    Diversity, Equity and Inclusion Steering Committee

    The Diversity, Equity and Inclusion Steering Committee is a gathering of employees passionate about promoting equity, respect, cultural awareness, and opportunity for patients, families, employees, and the community. We organize and participate in hospital and community events supporting various populations, develop education that celebrates and recognizes differences, and maintain communication with the organization through announcements and newsletters.

    Health Equity Steering Committee

    The purpose of the Health Equity Steering Committee is to bring awareness and education to providers, team members, executive leadership and board members about health care disparities and to identify and prioritize strategies to eliminate those disparities in care provided at our facilities.

    LGBTQ Steering Committee

    The LGBTQ Steering Committee identifies and addresses key areas of importance to enhance the health of our LGBTQ patients, families and team members by understanding and addressing the gaps in their care while ensuring equal access and treatment.

    Employee Activity Committee

    Members have fun planning and providing great opportunities to the employees of UnityPoint Health – Des Moines. Activities can range from fielding calls regarding employee perks, setting up dates and times for reps to come in and sell tickets, or planning, organizing and/or working at events.

    The committee works to put together all-hospital events and gifts for example: Iowa Cubs night, hospital week gifts, Halloween pumpkin decorating contest, State Fair events (state fair food in cafeterias, pie eating contests, etc.),  holiday parties for employees, Santa parties for employees and families/children, and more!

    Culture Ambassador Team (formerly Employee Engagement Ambassadors)

    The Culture Ambassador Team was formed due to a nursing shortage and high turnover rate advocated for by President and CEO, David Stark, and the hospital senior team. The team fosters two-way communication between front-line team members and senior team, to ensure team member input in the chain of command. 

    Culture Advisory Council

    The Culture Advisory Council was created to provide on-going conversation between senior leadership and team members and to support the cultural transformation across all divisions of UnityPoint Health. 

    Shared Governance | Professional Nurse Practice Model (PNPM)

    The UnityPoint Health - Des Moines Professional Nurse Practice Model (PNPM) was developed through the collection and analysis of knowledge and values about nursing interactions with patients. It shows our patient-centered approach to nursing care and provides nurses with a frame of reference to practice their profession. 

    The PNPM reflects the power of healing and caring relationships in healthcare outcomes. The model depicts four essential components of nursing practice, Leadership, Collaboration, Care Delivery and Professional Growth. It is grounded in the professional nursing building blocks of the Code of Ethics and Standards of Practice. The model reflects key elements of nursing: Evidence-Based Practice, Quality, Education, Technology, Safety and Excellence. 

    Professional Nurse Practice Model (Shared Governance is the framework for decision making within the Professional Nursing Practice Model (PNPM). 

    It allows for shared professional accountability and engagement at multiple levels. It serves as the vehicle for executing the elements of the model and achieving vision and goals. In shared governance models, front-line staff and manager/supervisors have distinct roles and responsibilities. These roles will overlap with one another in a shared decision-making process when appropriate. 

    Our goal is to create a professional practice framework which engages staff and assures consistency of practice and outcomes.

    Safety Committee

    This committee consists of representatives from several hospital departments and works to ensure the hospital environment is safe for patients, visitors, team members and providers. The committee covers emergency preparedness, general physical environmental safety, hazardous materials, security, facilities, clinical engineering, sentinel events, occurrence reporting, recalls/alerts, safety huddle and employee health/safety topics.

Human Rights Recognition 

nullIn 2022, all four UnityPoint Health - Des Moines hospitals, including Blank Children's Hospital, Iowa Methodist Medical Center, Iowa Lutheran Hospital and Methodist West Hospital, were named leaders in LGBTQ healthcare equality. Leader status is awarded to healthcare facilities that attained a score of 100 in the Healthcare Equality Index (HEI). The Human Rights Campaign Foundation (HRC) is the educational arm of America's largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer people. HRC envisions a world where LGBTQ+ people are embraced as full members of society at home, at work and in every community. 

Our proactive push for LGBTQ-inclusive patient, family and team member policies is helping us close the health care disparities faced by the Central Iowa and Midwest communities. Creating a welcoming experience and environment for wonderfully important people is at the core of our mission, vision and values. We believe healthcare equality is paramount in being a leader in our community and beyond. 

Here's what makes us a leader in LGBTQ health care:

  • Our patient non-discrimination policy is LGBTQ-inclusive and includes both sexual orientation and gender identity and/or expression
  • Offering all-gender bathrooms
  • Team members wear inclusive badge reels and "All Are Welcome Here" signage is seen throughout our hospital and clinics
  • Equal employment opportunities
  • We offer an equal visitation policy; support persons can include but are not limited to a spouse, civil union partner, domestic partner (including a same sex partner), another family member, or a friend
  • Our patients have the right to designate a person of their choice as their medical decision maker
  • Our team member benefits include same-sex and/or domestic partner language as well as routine preventive care regardless of gender markers, medically necessary hormone therapy and transition-related healthcare
  • Our commitment to identify and work to eliminate the health disparities faced by the LGBTQ community, such as offering:
    • LGBTQ health care services
    • Provide our team members with LGBTQ patient centered care through LGBTQ Safe Zone and Cultural Competency Training
    • Implement sexual orientation and gender identity (SOGI) questions as part of patient clinical intake and process performed by your provider or physician, collect SOGI data in health-related surveys and health records in order to identify LGBTQ health disparities
    • Offer LGBTQ specific community events and more
  • We partner with some great community leaders and advocates such as One Iowa, Capital City Pride, Iowa Safe Schools and more
  • UnityPoint Health - Des Moines was awarded the Sharon Malheiro Award at One Iowa's 2019 Gala. The award honors organizations who have showcased a strong commitment to improve the lives of LGBTQ communities in Iowa.