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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

00 Patients
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UnityPoint Clinic - Express (Waukee)

950 E. Hickman Road
Waukee, Iowa 50263

00 Patients
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Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

00 Patients
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Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

09 Patients
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Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

01 Patients
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Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

03 Patients
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Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

01 Patients
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Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

02 Patients
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Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, Iowa 50322

Blank Children's Hospital

Family and Guests

Note: Anyone who feels ill or has a fever, cough, cold, cold sore, vomiting, diarrhea or rash needs to stay home. Parents who feel ill need to talk with your child’s nurse to see if it’s okay to visit.

Visits from family and friends can be helpful for healing. Visits may be any time, though only close family from 8 p.m. to 7 a.m. After 8 p.m., use the Emergency Room entrance.

Families are partners in your child’s care. Two adult family members are welcome to stay at night with your child. The care team may ask guests to step out of the room for privacy or treatments if needed.

Siblings are welcome to visit. An adult must stay with siblings. For the NICU, please ask the unit clerk about the guidelines for siblings to visit. Ask your child’s care team if you have questions about what to say to siblings about the illness or injury.

Washing Hands

Washing your hands is one of the best things you can do to protect you and your child from germs. Your child’s care team will clean their hands when they enter and leave the room. Please clean your hands before and after touching your child.


The hospital, parking lots and campus are tobacco-free for safety. If you wish to smoke, you will need to leave the campus. 

Places for Family to Stay

The Ronald McDonald House (on the west side of the hospital campus)

1441 Pleasant Street, Des Moines
(515) 243-2111
Cost: $10 per night
The Ronald McDonald House is for families who have a child younger than 21 years of age who is a patient at a local hospital. The family must live outside Polk County. All families may use the kitchen, even if they are not staying at the house.

For those who are staying at the house, each family has a bedroom and shares living and dining with other families. Meals and snacks are served each day to families who are staying at the house.

The Care Inn (south of Iowa Methodist Medical Center)

1300 Woodland Avenue, Des Moines
(515) 241-3219
After 5 p.m. or holidays, (515) 241-6320
Cost: varies by daily or weekly
The Care Inn has rooms for patients, family, and friends. Included with the room are maid service, kitchens in the room, and coin laundry.

Respite Rooms

Two respite, or short stay, bedrooms with bathrooms are on Blank 5. The rooms are reserved each day. Ask your child’s care team if you are interested.


Ask about lower rates and shuttle service when having a family member in the hospital.

Hotel Fort Des Moines
1000 Walnut Street, Des Moines
(515) 241-1191 or 1 (800) 532-1466

Marriott Downtown
700 Grand Avenue, Des Moines
(515) 245-5500

Quality Inn and Suites
929 Third Street, Des Moines
(515) 282-5251 or 1 (800) 903-0009