Where to Go for Care
If you have a medical emergency, please call 911.
For all other care, please wear a mask or face covering when entering a facility.
Those not recommended to wear a mask are children under 2 years old, those who have trouble breathing, are unconscious, incapacitated or unable to remove the mask without assistance.
UnityPoint Clinic encourages COVID-19 testing through your primary care provider or walk-in care sites. To better serve you:
- During the week (Monday - Friday), patients are encouraged to check with your primary care provider (PCP) before going to a walk-in clinic like Urgent Care or Express.
- As always, if you have a medical emergency, call 911 or go to the emergency room.
UnityPoint Health is now testing all patients admitted to our hospitals for COVID-19. This includes planned admissions and transfers of all ages who have not been tested for COVID-19 in the prior 72 hours.
Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find safe care, your way. Para la versión en español, haga clic aquí.
COVID-19 Care or Testing
If you have respiratory symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call your doctor before visiting a medical facility. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.
UnityPoint Clinic continues to experience extremely high volumes of sick patients and requests for COVID-19 testing especially at our walk-in care sites. To better serve you:
- During the week (Monday - Friday), patients are encouraged to check with your primary care provider (PCP) before going to a walk-in clinic like Urgent Care or Express.
- As always, if you have a medical emergency, call 911 or go to the emergency room.
Mental Health
Robert Young Center – Offering comprehensive behavioral health services throughout the Quad Cities and Muscatine. In-person and virtual appointments available. Call 309-779-3000 to schedule an appointment.
Learn more about us at our website: Behavioral Health | UnityPoint Health | Quad Cities and Muscatine, IA.
We know you want options, especially when it comes to mental health care. Our team can connect with you in-person, by phone or video based on your goals and preferences. Learn more about local and online options.
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Urgent & Emergency Care
When you have a health care need that cannot wait, we've got options to fit your lifestyle, including local Walk-In Clinics and nearby Emergency Departments.
We're asking for your patience and kindness as we experience extremely high volumes of sick patients and requests for COVID-19 testing. Our team is working hard, even putting in extra shifts, to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with dignity, respect and give their full attention to your personal needs. Showing kindness is one way we can all get through this together.
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When to Go to Urgent Care vs. Emergency Room
Primary Care & Pediatric Care
We've expanded our primary care and pediatric services at select clinics to include scheduled visits over the phone or by video. We've also launched a new texting platform which creates a virtual waiting room for appointments that require a clinic visit.
If you have a non-urgent health concern and would like to talk to your primary care provider, please call your clinic during normal business hours to see if a video or telephone visit can be scheduled.
Still not sure what to do?
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
MyUnityPoint
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.
Watch Our Where to Go For Care Video