UnityPoint Health Offers New Virtual Care Option for Adults in Iowa


With cold and flu season in full swing UnityPoint Clinic now offers two convenient ways for patients to receive care anywhere in Iowa, any day of the week.

Adults in Iowa can spend less time waiting in-person for care and get treatment for common ailments and illness like the flu, cold, allergies, or urinary tract infections through a new virtual care option, SmartExam, that is one of the first of its kind in Iowa, or by scheduling a Virtual Urgent Care visit. Both online care options are available in MyUnityPoint and work on any smartphone, tablet or computer. (New MyUnityPoint users can find information on setting up an account on our Virtual Care page.)

“Virtual care and SmartExam are two convenient options for Iowans who want to access care from the comfort of their home,” said Dr. Patricia Newland, President and Chief Executive Officer of UnityPoint Clinic. “We continue to experience high demand at our walk-in care clinics, which results in extended wait times. These two options can help get you feeling better faster. Not to mention, it costs a fraction of an emergency room visit.”


Through SmartExam, patients pay a flat $30 fee and receive a diagnosis and treatment options from a trusted UnityPoint Health provider in less than an hour.

Patients answer questions about their symptoms through an intuitive online screening tool. Their responses are then sent to a UnityPoint Clinic provider who reviews the information, develops a treatment plan and shares that plan with the patient. If appropriate, the provider will send a prescription to the individual’s pharmacy of choice.

SmartExam is available in MyUnityPoint every day from 8 a.m. to 8 p.m. for individuals ages 18 and older in Iowa.

Virtual Urgent Care

Virtual Urgent Care is another online care option available to adults located in Iowa through the MyUnityPoint app.

When using virtual urgent care, individuals will video chat with a UnityPoint Clinic provider and receive treatment options. If appropriate, the provider will send a prescription to the individual’s pharmacy of choice.

Virtual Urgent Care is available every day from 8 a.m. to 8 p.m. through MyUnityPoint. Insurance is accepted. Since individuals are meeting virtually with a provider, there still may be extended wait times.

Other care options

Need or want to be seen in person? Patients can reserve a spot at our Urgent Care and Express clinics, as well as schedule same-day appointments with their primary care provider or their care team. Same-day appointments are released daily in MyUnityPoint, making it easier for patients to schedule a visit and spend less time waiting for care.

For more information on all virtual care options, visit our Virtual Care page.