Quality of Care
UnityPoint Health – Marshalltown hospital holds accreditation from Det Norske Veritas, Inc. (DNV). DNV's accreditation reaffirms our hospital has demonstrated it meets or exceeds patient safety standards (Conditions of Participation) set forth by the U.S. Centers for Medicare and Medicaid.
DNV's accreditation program is the only one to integrate ISO 9001 – the world's most trusted quality management system used by performance-driven organizations around the world to advance their quality and sustainability objectives.
Our hospital in Marshalltown takes all feedback seriously, and we welcome your input. If you have a concern, we encourage you to share it with one of our Patient Advocates. Please call (319) 235-3567 or email AMH_Patientadvocate@unitypoint.org.
If you have concerns about patient care and safety that have not been resolved by our hospital, here is how to contact DNV:
Det Norske Veritas, Inc. (DNV)