Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.
Don't Delay Emergency Care
We are fully equipped to provide care for all patients, in all situations, all the time.
UnityPoint Health emergency departments are open 24/7 and are designed to keep people with symptoms of respiratory illness and those with other ailments in separate areas. If you or a loved one experience symptoms of heart attack or stroke, do not hesitate to call 911 or visit the emergency department. Any delay could result in long-term health effects or even death.
Emergency Services at Jones Regional Medical Center
Immediate care for emergency and trauma patients is critical. That's why Jones Regional Medical Center's Emergency Department physicians and nurses are available 24 hours a day, seven days a week, 365 days a year. Their expertise and training allow the team to respond rapidly, appropriately and efficiently to get you the care you need sooner.
Our specially trained physicians and nurses will promptly and thoroughly assess and treat you so you can get back to doing what you love sooner. Upon arrival, all patients are triaged based on the severity of their illness/injury and will receive treatment based on this severity.
For patients arriving to Jones Regional's Emergency Room in critical condition or those who need transportation to distant facilities, we have ground and air ambulances available around-the-clock to help transport patients:
- Anamosa Area Ambulance
- St. Luke's Hospital LifeGuard air ambulance from Cedar Rapids (weather permitting)
- University of Iowa AirCare from Iowa City, Waterloo and Dubuque (weather permitting)
- Monticello Area Ambulance
- Lisbon-Mt Vernon Ambulance
Jones Regional's Emergency Room is also a safe place for anyone needing help, especially victims of assault and human trafficking. Our team is here to care for you.
Additional emergency services at Jones Regional Medical Center include Laboratory, Radiology and Respiratory Care.
Unsure if you Need the ER?
It is important to know not all medical mishaps need to be treated in an emergency room. When your primary care provider isn't an option for minor illnesses and injuries, urgent care clinics are the best choice. Urgent care clinics are staffed with health care professionals who are available after hours, on weekends and during holidays. Urgent care can provide treatment for non-emergency situations, including fractures, infections, sprains and more.
What Type of Appointment Do I Need?
Primary Care encompasses the comprehensive treatment of a number of diseases in symptoms and specialties including pediatrics, internal medicine and family medicine. Rather than specializing in one particular area of medicine, the physician is trained to meet all the needs of patients as one point of contact. Examples of symptoms and conditions treated by a primary care provider can include:
- Minor medical problems and injuries
- Physicals/Sports Physicals
- Medicine Checks
- Long Term Care
- Medication Refill
- Ongoing Symptoms (ex: Continued Back Pain)
- Care or Treatment Planning
- Disease Management
- Managing Existing Conditions (Migraines, Depression, Anxiety, Arthritis, etc.)
- Substance Abuse
- High blood pressure
- Diabetes and obesity
- Skin problems
Urgent Care and Express treat minor medical problems and injuries that are not life-threatening, but need the attention of a health care provider. These are not an alternative to the emergency room, but offer the ability to get walk-in care without an appointment for all patient ages. Urgent Care is available after hours, weekends and holidays. Our Urgent Care Clinics can provide medical treatment for minor illness and injuries such as:
- Cuts (Stitches)
- Earaches or Ear Infections
- Minor Medical Problems and Injuries
- Minor Eye Care
- Fractures (X-Ray On-Site at Most Locations)
- Sore Throats
- Sprains, Including Sprained Ankles (X-Ray On-Site at Most Locations)
- Urinary Tract Infections (UTIs)
- Yeast Infections
- Certain Rapid Tests
Please note: Flu shots, physicals and/or sports physicals are not offered at every walk-in care location.
*If you are experiencing chest pain or shortness of breath, please go to the Emergency Department or call 911 immediately. For less serious medical issues, such as physicals, medication refills or to leave a message for your primary care doctor, you can access your My UnityPoint patient portal 24/7!
Connect with a UnityPoint Health provider online using MyUnityPoint to access virtual urgent care or SmartExam. Virtual care doctors can diagnose, recommend treatment and prescribe medication when necessary for commonly treated conditions. Available every day, 8 a.m. to 8 p.m. for individuals 2 years and older located in the state of Iowa.
Virtual care should be used for minor, common ailments and illnesses. Some examples, and the qualifying age to receive virtual care or SmartExam for that condition, include:
|Condition||Virtual Urgent Care||SmartExam|
|Cough/Upper Respiratory Infection||2+||18+|
|Urinary Tract Infection||13+ (female only)||18+|
|Vaginal Infection (yeast/bacterial vaginosis)||18+||18+|
Emergency rooms are open 24 hours a day, seven days a week for severe or life-threatening conditions. Conditions that require ER care include excessive bleeding, broken bones, chest pain or trouble breathing. Emergency services include diagnostic testing and access to specialists.
What Happens in the Emergency Room?
The Emergency Room is located right inside the main entrance of Jones Regional Medical Center. You will be greeted by our registration staff member, who will ask for your name and date of birth. You'll then be taken through the door next to registration to begin your treatment in one of the seven rooms that makes up the Emergency Department.
Our emergency team members will ask you questions, and you'll see a doctor who will provide treatment. Lab and radiology, including CT, are closely located to the Emergency Room to provide fast care to our patients.
If a patient arrives in critical condition and a higher level of care is needed, our ER team will stabilize the patient before making a safe and rapid transport to another facility.
Anamosa Area Ambulance Service is a premier emergency medical service that provides professional paramedic care to approximately 250 square miles in and around Anamosa, covering parts of both Jones and Linn counties. A highly trained team of professionals routinely handle 911 dispatched emergency calls and non-emergent transfers.