Where to Go for Care
If you have a serious or life-threatening medical emergency, call 911 immediately. For immediate help with a mental health crisis, including suicidal thoughts, call 988.
We know it can be frustrating when you or a loved one isn't feeling well. Please be kind. We want to get you better as soon as possible. We're doing our best, so you can feel your best.
View our full masking and visitor policies.
Our walk-in clinics are experiencing very high-demand which can create extended wait times. Before seeking walk-in care, please check with your primary care provider for same-day appointments or get care at home using UnityPoint Health online care.
Virtual Urgent Care
Primary & Pediatric Care
If you have a non-urgent health concern and would like to talk to a primary care provider, please call your clinic during normal business hours or use your MyUnityPoint patient portal to see when a video, telephone or in-person visit can be scheduled.
We've expanded our primary care and pediatric services at select clinics to include scheduled visits over the phone or by video. We've also launched a new texting platform which creates a virtual waiting room for appointments that require a clinic visit. Learn more about primary care during COVID-19.
Conditions commonly treated by a primary care or pediatric provider:
- Preventive care
- Medication refills
- Persistent cold symptoms
- Sinus infection
- Ear infection
- Rash or skin infection
- Sprains and strains
- Pink eye
- Wart removal
- High blood pressure and high cholesterol
- Anxiety and depression
Urgent & Emergency Care
When to seek urgent care: When you have an illness or injury that is not life-threatening but still requires fast attention, find an urgent or express care near you. This can include infections like influenza, sore throat, sprains or minor cuts and burns.
When to seek emergency care: For serious or life-threatening health issues, call 911 or go to the emergency room immediately. This can include chest pain or heart attack symptoms, sudden or sever head pain, loss of consciousness, poisoning, uncontrolled fever or other potentially life-threatening conditions.
Urgent and emergency care teams work hard to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with kindness, respect and give their full attention to your personal needs.
Access convenient care options that fit your schedule and needs. Connect with a UnityPoint Health provider online using MyUnityPoint's Virtual Urgent Care or SmartExam online screening tool from your mobile phone, tablet or computer.
Virtual Urgent Care - Virtual Urgent Care is available for individuals 18+ who are located in Iowa. Through a video visit, Virtual Urgent Care providers can diagnose, recommend treatment and prescribe medication for minor illnesses.
SmartExam - SmartExam is an online screening tool for individuals 18+ who are located in Iowa that allows them to be treated for common ailments and illnesses in less than an hour without seeing a provider. This intelligent tool asks you questions based on your provided symptoms and answers to previous questions.
Get Virtual Care
COVID-19 Care or Testing
If you have respiratory symptoms including fever, cough and/or difficulty breathing, or you have had contact with a person with COVID-19, please call your primary care provider. You may also schedule an appointment with one of our Urgent Care Clinics or UnityPoint Clinic Express. Our clinics have safety precautions in place to accept walk-in patients with respiratory or without respiratory symptoms. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus. If you do not have a primary care provider, please call our Find-a-Doctor at (319) 558-4858. Please note, due to lab constraints, COVID-19 testing is limited to patients experiencing symptoms at this time.
Mental Health Care
For immediate help with a mental health crisis, including suicidal thoughts, call 988.
A great place to start seeking mental health care is with your primary care doctor. They can refer you to one of our mental health professionals who specialize in the type of care you need. Beginning with your primary care doctor is sometimes the most affordable option, too. Find a physician near you by selecting one of the options below. Already have a provider? Visit the MyUnityPoint patient portal to send a message or schedule an appointment.
St Luke's Counseling Center
The Counseling Center continues to provide virtual therapy through phone and telehealth (video), so you can remain at home while receiving care.
St. Luke's Counseling Center
Associates for Behavioral Healthcare
Associate for Behavioral Healthcare continues to provide virtual care through telephone therapy. We provide therapy and medication management in a private practice setting.
Call (319) 398-3562
MyUnityPoint Patient Portal
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.
From Our Medical Experts
When to Seek Urgent Care for Headaches
There are more than 150 types of headaches and many types of treatment. Sometimes a headache can be a sign of a more severe medical condition. When a headache strikes, find out if you should seek medical care.