Where to Go for Care
If you have a medical emergency, please call 911 and go to St. Luke's ER.
For all non-emergent care, please call ahead before visiting and please wear a mask or face covering at all our facilities. Those not recommended to wear a mask are children under 2 years old, those who have trouble breathing, are unconscious, incapacitated or unable to remove the mask without assistance. UnityPoint Health is now testing all patients admitted to our hospitals for COVID-19. This includes planned admissions and transfers of all ages who have not been tested for COVID-19 in the prior 72 hours.
Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find safe care, your way. Para la versión en español, haga clic aquí.
COVID-19 Care or Testing
If you have respiratory symptoms including fever, cough and/or difficulty breathing, or you have had contact with a person with COVID-19, please call your primary care provider. You may also schedule an appointment with one of our Urgent Care Clinics or UnityPoint Clinic Express. Our clinics have safety precautions in place to accept walk-in patients with respiratory or without respiratory symptoms. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus. If you do not have a primary care provider, please call our Find-a-Doctor at (319) 558-4858. Please note, due to lab constraints, COVID-19 testing is limited to patients experiencing symptoms at this time.
UnityPoint Clinic is asking for our community's help, as we are experiencing extremely high volumes of sick patients and requests for COVID-19 testing. For people who are not sick, and haven't been exposed to COVID-19, but need to be tested for another reason, please consider other testing options in your community such as local pharmacies and public health departments. As always, if you are experiencing COVID-19 symptoms, we want to see you as soon as possible—particularly if you are high risk or unvaccinated.
Mental Health Care
We know you want options, especially when it comes to mental health care. Our team can connect with you in-person, by phone or video based on your goals and preferences. Learn more about local and online options.
FREE Mental Wellness Visits from Abbe Center for Community Mental Health
If you or someone you love is dealing with anxiety, insomnia, stress, relationship problems or you're simply not feeling like yourself due to the COVID-19 pandemic, there is FREE help available.
UnityPoint Health-AbbeHealth Services is partnering with Hillcrest Family Services in Dubuque to offer FREE mental wellness visits. These are available due to expanded grant funding from the CARES Act and Mental Health/Disability Services of the East Central Region of Iowa.
The grant is open to all residents of Benton, Buchanan, Bremer, Delaware, Dubuque, Iowa, Jones, Johnson and Linn counties, regardless of income level. It covers up to five individual sessions, which can be held in-person or via telehealth. Individuals may also choose to join virtual support groups to talk with peers and provide mutual support.
It is more important than ever to prioritize your mental health! The daily stress caused by the coronavirus, social distancing and the deep financial crisis have had a big impact on all people in our community. It is normal to experience feelings of isolation, anxiety and uncertainty in this unwelcomed global pandemic, but it's important to talk through these stresses. AbbeHealth is here to help.
Grant funds are available through June 2021. Schedule your FREE mental wellness visits today, by calling Abbe Center for Community Mental Health at (319) 398-3562 (option 3).
Call (319) 398-3562
St Luke's Counseling Center
The Counseling Center continues to provide virtual therapy through phone and telehealth (video), so you can remain at home while receiving care.
St. Luke's Counseling Center
SilverCloud Online Mental Health Tool
SilverCloud Health is a secure, anonymous and engaging platform to help you build resilience and overcome sleep issues and stress. Access the free, personalized mental-well-being programs anytime on your computer, tablet or mobile phone. Get started today at uph.silvercloudhealth.com/SU03.
Launch SilverCloud Online
Associates for Behavioral Healthcare
Associate for Behavioral Healthcare continues to provide virtual care through telephone therapy. We provide therapy and medication management in a private practice setting.
Call (319) 398-3562
Urgent & Emergency Care
When you have a health care need that cannot wait, we've got options to fit your lifestyle, including Virtual Urgent Care, local Walk-In Clinics and nearby Emergency Departments. These clinics are open on evenings, weekends and holidays and are great options to get the care you need, when you need it.
We're asking for your patience and kindness as we experience extremely high volumes of sick patients and requests for COVID-19 testing. Our team is working hard, even putting in extra shifts, to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with dignity, respect and give their full attention to your personal needs. Showing kindness is one way we can all get through this together.
Get Care Now
When to Go to Urgent Care vs. Emergency Room
Urgent Care clinics provide care for minor injuries and illnesses. This may include:
- Back pain
- Broken bones
- Colds & coughs
- Ear Infections
- Fevers
- Flu
- Fractures & sprains
- Infections
- Sore throat
- Stitches
- Urinary tract infections
- X-Ray
- Yeast infection
The Emergency Room is for life-threatening injuries and illnesses that cannot wait. This may include:
- Heart attack symptoms
- Profuse bleeding or blood loss
- Abdominal pain
- Sudden dizziness, weakness or loss of coordination
- High fever and vomiting nonstop for several hours
- Signs of meningitis
- Seizures lasting longer than five minutes
- Injuries from an accident or fall
- Sudden or severe head pain or head injury
- Loss of consciousness
- Open broken bones
- Poisoning
- Foreign object in eye
Virtual care allows you to access care where it's most convenient to you - home, office or on the go. You can have a virtual consult for a variety of medical issues including:
- Bronchitis
- Cough
- Sinus infection
- Sore throat
- Vomiting and/or diarrhea
- Fever
- Pink eye
- Influenza
- Sprains and strains
- Respiratory infection
- Headache
- Anxiety and/or depression
- Weight concerns
- Smoking cessation
Primary Care & Pediatric Care
We've expanded our primary care and pediatric services at select clinics to include scheduled visits over the phone or by video. We've also launched a new texting platform which creates a virtual waiting room for appointments that require a clinic visit. Learn more about primary care during COVID-19.
Whether you need to be seen for an unexpected illness that doesn't need immediate attention, or set up your annual physical, please call your clinic during normal business hours to see if a video or telephone visit can be scheduled. Many primary care offices will will even have same-day or next-day appointments available.
Conditions commonly treated by a primary care or pediatric provider:
- Preventive care
- Medication refills
- Persistent cold symptoms
- Sinus infection
- Ear infection
- Rash or skin infection
- Diabetes
- Fever
- Sprains and strains
- Pink eye
- Wart removal
- High blood pressure and high cholesterol
- Anxiety and depression
Heart Care
Caring for your heart can't wait. As the area's heart hospital, we're here to partner with you to ensure you get the care you need, now. Our cardiac team offers advanced services to prevent, diagnose, treat and manage your heart health.
Heart Care
Safe Care. Your Way.
Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find the care you need, safely.
Safe care. Your way. Take a tour.
Still not sure what to do?
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
MyUnityPoint
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.
Watch Our Where to Go For Care Video