2134 Logan AvenueWaterloo, IA 50703
Updated 9:10 PMJun. 25
Information posted is an estimate.
Your personal experience may vary.
1655 East San Marnan DriveWaterloo, IA 50702
1000 Brandilynn BlvdCedar Falls, IA 50613
101 Cedar River Pkwy 101Waverly, IA 50677
Whether you need care now, want to schedule an appointment with your doctor or talk to a healthcare professional, we're here to help you find the care you need, safely. Para la versión en español, haga clic aquí.
When appropriate, more clinic visits are being completed over the phone to limit face-to-face interaction and promote physical distancing. Situations best-suited for a telephone visit include follow-up on chronic medical conditions, medication management or other appointments for established patients that don't rely on a physical examination from a provider.
UnityPoint Health has partnered with WELL Health, Inc. to create a virtual waiting room. This has been implemented in the Waterloo region allows patients to notify the healthcare facility when they arrive by responding to an automated appointment reminder. The patient will then receive text instructions on registration and when and how to safely enter the building.
If you have respiratory symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call your primary care provider or one of our Express clinics before visiting a medical facility. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.
UnityPoint Clinic is asking for our community's help, as we are experiencing extremely high volumes of sick patients and requests for COVID-19 testing. For people who are not sick, and haven't been exposed to COVID-19, but need to be tested for another reason, please consider other testing options in your community such as local pharmacies and public health departments. As always, if you are experiencing COVID-19 symptoms, we want to see you as soon as possible—particularly if you are high risk or unvaccinated. Help us make sure we're able to help you, get your COVID-19 vaccination or booster.
We know you want options, especially when it comes to mental health care. Our team can connect with you in-person, by phone or video based on your goals and preferences. Learn more about local and online options.
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When you have a health care need that cannot wait, we've got options to fit your lifestyle, including local Express clinics and nearby Emergency Departments.
We're asking for your patience and kindness as we experience extremely high volumes of sick patients and requests for COVID-19 testing. Our team is working hard, even putting in extra shifts, to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with dignity, respect and give their full attention to your personal needs. Showing kindness is one way we can all get through this together.
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When to Go to Urgent Care vs. Emergency Room
We've expanded our primary care and pediatric services at select clinics to include scheduled visits over the phone or by video. We've also launched a new texting platform which creates a virtual waiting room for appointments that require a clinic visit.
If you have a non-urgent health concern and would like to talk to your primary care provider, please call your clinic during normal business hours to see if a video or telephone visit can be scheduled.
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.
At UnityPoint Health, the health and safety of our patients, communities and team members is at the center of everything we do. Here's what we're doing to make sure you're safe when you visit our locations.