Emergency Department

202 S. Park St.
Madison, WI 53715

Current Estimated Wait:

Where to Go for Care

If you have a serious or life-threatening medical emergency, call 911 immediately. For immediate help with a mental health crisis, including suicidal thoughts, call 988.

Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find the health care you need, safely. 

We know it can be frustrating when you or a loved one isn't feeling well. Please be kind. We want to get you better as soon as possible. We're doing our best, so you can feel your best.

Not feeling well? Try starting with your primary care provider, as many offer same-day appointments. If immediate primary care is not available, learn about your emergency and urgent care options. 

Primary & Pediatric Care

If you have a non-urgent health concern and would like to talk to a primary care provider, please call your clinic during normal business hours or use your MyUnityPoint patient portal to see when a video, telephone or in-person visit can be scheduled.

Emergency Care & After Hours Clinic

When to seek urgent care: When you have an illness or injury that is not life-threatening but still requires fast attention, find an urgent or express care near you. This can include infections like influenza, sore throat, sprains or minor cuts and burns. 

Weekend After-Hours Clinic offers walk-in medical care for children and adults who need treatment of minor illness or injury on the weekends! Our doctors treat non-life-threatening injuries and common illness, such as sore throat, cough, colds, the flu and more.

When to seek emergency care: For serious or life-threatening health issues, call 911 or go to the emergency room immediately. This can include chest pain or heart attack symptoms, sudden or sever head pain, loss of consciousness, poisoning, uncontrolled fever or other potentially life-threatening conditions.

Urgent and emergency care teams work hard to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with kindness, respect and give their full attention to your personal needs.

Virtual Urgent Care

See a doctor anytime, anywhere from a computer, smartphone or tablet with UW Health Care Anywhere. This service provides treatment for conditions like sinus infections, rashes, urinary tract infections, allergies and other illnesses.

VirtualCare for COVID-19 Exposure or Symptoms

If you have symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call ahead to your clinic or primary care provider before visiting a medical facility. For the full list of symptoms for COVID-19, visit here. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.

COVID-19 Testing & Antibody Testing

UnityPoint Health – Meriter is offering COVID-19 testing through scheduled appointments and drive-up testing at our primary care clinics for patients who are symptomatic. For a full list of COVID-19 symptoms visit here

We are not a public testing site for COVID-19. Patients with COVID-19 symptoms should contact their primary care clinic for an appointment to be tested. Those experiencing a medical emergency, including difficulty breathing, should call 911 or go to an ER.

Click here for information on testing sites in our community.

Antibody testing is also available via scheduled appointments at all seven primary care clinics in Dane County. Antibody testing, known as a serological test, is a blood test that can indicate if you were previously infected with a specific germ, in this case, COVID-19. Since some individuals with COVID-19 infection have extremely mild symptoms or no symptoms at all, the antibody test can help identify those who were infected but didn't know it. Antibody testing should not be performed on anyone who has tested positive for COVID-19 in the last thirty days. The test also does not indicate a current infection of COVID-19, and it is not appropriate for those experiencing symptoms of COVID-19.

Mental Health Care

We know you want options, especially when it comes to mental health care. Our team can connect with you in-person, by phone or video based on your goals and preferences. Learn more about local and online options.

A great place to start seeking mental health care is with your primary care doctor. They can refer you to one of our mental health professionals who specialize in the type of care you need. Beginning with your primary care doctor is sometimes the most affordable option, too. Find a physician near you by selecting one of the options below. Already have a provider? Visit the MyUnityPoint patient portal to send a message or schedule an appointment.

Other Mental Health Options

MyUnityPoint Patient Portal

If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal

If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.


From Our Medical Experts

When to Go to a Doctor or Urgent Care for Muscle Strains

When you pull a muscle, the fibers stretch abnormally or tear. Learn from a UnityPoint Health DO when to consider going to urgent care for muscle strains.

When to Go to a Doctor or Urgent Care for a Cough

Some coughs get better while recovering at home. But some symptoms require timely assessment to determine whether they're a sign of a more serious issue.

When to Seek Urgent Care for Headaches

There are more than 150 types of headaches and many types of treatment. Sometimes a headache can be a sign of a more severe medical condition. When a headache strikes, find out if you should seek medical care.