UnityPoint Clinic – Express (Ankeny)
Information
Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.
If you have a serious or life-threatening medical emergency, call 911 immediately. For immediate help with a mental health crisis, including suicidal thoughts, call 988.
We want to get you better as soon as possible. Before visiting walk-in care, please check with your primary care provider for same-day appointments. If you plan to visit one of our walk-in care locations, we encourage you to select an arrival time online to help reduce your wait time. If you or a loved one is two years or older and located in Iowa, UnityPoint Health virtual care options are also available from 8 a.m. to 8 p.m. every day through MyUnityPoint.
Hours of Operation
- Monday: 8:00 AM - 8:00 PM
- Tuesday: 8:00 AM - 8:00 PM
- Wednesday: 8:00 AM - 8:00 PM
- Thursday: 8:00 AM - 8:00 PM
- Friday: 8:00 AM - 8:00 PM
- Saturday: 8:00 AM - 8:00 PM
- Sunday: 8:00 AM - 8:00 PM
With the convenience of online check-in at UnityPoint Clinic Urgent Care and UnityPoint Clinic - Express, you can find the relief you need at a time that's best for you. After submitting the secure online form, you will receive a confirmation text message about your upcoming visit.
Please note: A given time is not a set appointment and you may have to wait after your projected time. Wait times are an estimated calculation based off the number of individuals currently waiting in the clinic and the number of individuals who are scheduled to arrive. Your estimated wait time is subject to change - new patients arrive frequently and have different medical needs. Because these are estimates, your personal experience may vary.
What Type of Appointment Do I Need?
Primary Care encompasses the comprehensive treatment of a number of diseases in symptoms and specialties including pediatrics, internal medicine and family medicine. Rather than specializing in one particular area of medicine, the physician is trained to meet all the needs of patients as one point of contact. Examples of symptoms and conditions treated by a primary care provider can include:
- Minor medical problems and injuries
- Physicals/Sports Physicals
- Medicine Checks
- Long Term Care
- Medication Refill
- Ongoing Symptoms (ex: Continued Back Pain)
- Care or Treatment Planning
- Disease Management
- Managing Existing Conditions (Migraines, Depression, Anxiety, Arthritis, etc.)
- Substance Abuse
- High blood pressure
- Diabetes and obesity
- Allergies
- Asthma
- Skin problems
Urgent Care and Express treat minor medical problems and injuries that are not life-threatening, but need the attention of a health care provider. These are not an alternative to the emergency room, but offer the ability to get walk-in care without an appointment for all patient ages. Urgent Care is available after hours, weekends and holidays. Our Urgent Care Clinics can provide medical treatment for minor illness and injuries such as:
- Allergies
- Burns
- Colds
- Coughs
- Cuts (Stitches)
- Earaches or Ear Infections
- Fevers
- Minor Medical Problems and Injuries
- Minor Eye Care
- Flu
- Fractures (X-Ray On-Site at Most Locations)
- Infections
- Sore Throats
- Sprains, Including Sprained Ankles (X-Ray On-Site at Most Locations)
- Urinary Tract Infections (UTIs)
- Yeast Infections
- Certain Rapid Tests
Please note: Flu shots, physicals and/or sports physicals are not offered at every walk-in care location.
*If you are experiencing chest pain or shortness of breath, please go to the Emergency Department or call 911 immediately. For less serious medical issues, such as physicals, medication refills or to leave a message for your primary care doctor, you can access your My UnityPoint patient portal 24/7!
Connect with a UnityPoint Health provider online using MyUnityPoint to access virtual urgent care or SmartExam. Virtual care doctors can diagnose, recommend treatment and prescribe medication when necessary for commonly treated conditions. Available every day, 8 a.m. to 8 p.m. for individuals 2 years and older located in Iowa, Illinois, Nebraska and South Dakota.
Virtual care should be used for minor, common ailments and illnesses. Some examples, and the qualifying age to receive virtual care or SmartExam for that condition, include:
| Condition | Virtual Urgent Care | SmartExam |
|---|---|---|
| Acne | 2+ | 2+ |
| Burn | 2+ | 2+ |
| Cold/Flu | 2+ | 2+ |
| Cold Sores | 13+ | 18+ |
| Constipation | 2+ | 18+ |
| Cough/Upper Respiratory Infection | 2+ | 18+ |
| Diarrhea | 2+ | 18+ |
| Fever | 2+ | 18+ |
| Head Lice | 2+ | 2+ |
| Heartburn | 2+ | 18+ |
| Headache/Migraine | 18+ | 18+ |
| Joint Pan | 2+ | 18+ |
| Rash | 2+ | 18+ |
| Red Eye | 2+ | 2+ |
| Sinuses | 2+ | 2+ |
| Sore Throat | 2+ | 18+ |
| Urinary Tract Infection | 13+ (female only) | 18+ |
| Vaginal Infection (yeast/bacterial vaginosis) | 18+ | 18+ |
| Vomiting | 2+ | 18+ |
Emergency rooms are open 24 hours a day, seven days a week for severe or life-threatening conditions. Conditions that require emergency care include excessive bleeding, broken bones, chest pain or trouble breathing. Emergency services include diagnostic testing and access to specialists.
Examples of symptoms and conditions treated by emergency departments can include:
- Symptoms of a heart attack, including severe chest pain, sweating and shortness of breath.
- Profuse bleeding or blood loss that continues even after direct pressure has been placed on the wound.
- Severe abdominal pain.
- Sudden dizziness, weakness, loss of coordination, balance or vision problems, which are signs of stroke.
- High fever and vomiting that continues nonstop for several hours.
- Signs of meningitis for adults: severe headaches, neck/joint pain and stiffness, vomiting, high temperature, sensitivity to light or babies and small children: high-pitched whimpering/crying, lethargy, fussiness, restlessness, high fever, vomiting, cold extremities, refusing food, pale or blotchy skin.
- Seizures lasting longer than five minutes.
- Injuries occurring from an accident or fall - intense back or neck pain, obvious compound fractures and/or dislocations of bones, deep cuts and severe burns.