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UnityPoint Clinic - Express (Ankeny)

1055 Southwest Oralabor Road
Ankeny, IA 50023

Current Estimated Wait:
0 hr 7 min

UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Pkwy
West Des Moines, IA 50266

Current Estimated Wait:
1 hr 30 min

UnityPoint Clinic - Express (Waukee)

950 E Hickman Rd
Waukee, IA 50263

Current Estimated Wait:
0 hr 39 min

UnityPoint Clinic Behavioral Health Urgent Care - Des Moines

1250 East 9th Street
Des Moines, IA 50316

Current Estimated Wait:
Closed

UnityPoint Clinic Urgent Care - Altoona

2720 8th Street Southwest
Altoona, IA 50009

Current Estimated Wait:
0 hr 19 min

UnityPoint Clinic Urgent Care - Ankeny Medical Park

3625 North Ankeny Boulevard
Ankeny, IA 50023

Current Estimated Wait:
1 hr 47 min

UnityPoint Clinic Urgent Care - Ingersoll

2103 Ingersoll Avenue
Des Moines, IA 50312

Current Estimated Wait:
1 hr 39 min

UnityPoint Clinic Urgent Care - Lakeview

6000 University Avenue
West Des Moines, IA 50266

Current Estimated Wait:
1 hr 50 min

UnityPoint Clinic Urgent Care - Southglen

6520 Southeast 14th Street
Des Moines, IA 50320

Current Estimated Wait:
1 hr 30 min

UnityPoint Clinic Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, IA 50322

Current Estimated Wait:
1 hr 23 min
UnityPoint Health - Des Moines

Where to Go for Care

If you have a serious or life-threatening medical emergency, call 911 immediately. For immediate help with a mental health crisis, including suicidal thoughts, call 988.

Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find the health care you need, safely. 

We know it can be frustrating when you or a loved one isn't feeling well. Please be kind. We want to get you better as soon as possible. We're doing our best, so you can feel your best.

Not feeling well? Try starting with your primary care provider, as many offer same-day appointments. If immediate primary care is not available, learn about your urgent care options. Due to extremely high volumes, we are asking patients to select your arrival time online to ensure you are seen by a provider. If you can't make it to a clinic and are a patient 18 or older located in Iowa, consider using virtual urgent care and SmartExam through MyUnityPoint.

Primary & Pediatric Care

If you have a non-urgent health concern and would like to talk to a primary care provider, please call your clinic during normal business hours or use your MyUnityPoint patient portal to see when a video, telephone or in-person visit can be scheduled.

Start with your primary care provider's office for all of your health care needs. Your provider knows you and your medical history best. Some examples of conditions treated by a primary care provider include:

  • Preventative care
  • Routine immunizations
  • Sinus infection
  • Sprains and strains
  • Rash or skin infection
  • Women's health
  • Pink eye
  • Anxiety and depression
  • Fever
  • High blood pressure
  • Physicals 
  • Medication refills
  • Persistent cold symptoms
  • Ear infection
  • Wart removal
  • Flu symptoms 
  • Stomach problems
  • Pain
  • Diabetes
  • High cholesterol

Urgent & Emergency Care

When to seek urgent care: When you have an illness or injury that is not life-threatening but still requires fast attention, find an urgent or express care near you. This can include infections like influenza, sore throat, sprains or minor cuts and burns. 

When to seek emergency care: For serious or life-threatening health issues, call 911 or go to the emergency room immediately. This can include chest pain or heart attack symptoms, sudden or sever head pain, loss of consciousness, poisoning, uncontrolled fever or other potentially life-threatening conditions.

Urgent and emergency care teams work hard to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with kindness, respect and give their full attention to your personal needs.

Virtual Care

Access convenient care options that fit your schedule and needs. Connect with a UnityPoint Health provider online using MyUnityPoint's Virtual Urgent Care or SmartExam online screening tool from your mobile phone, tablet or computer.

Virtual Urgent Care - Virtual Urgent Care is available for individuals 18+ who are located in Iowa. Through a video visit, Virtual Urgent Care providers can diagnose, recommend treatment and prescribe medication for minor illnesses.

SmartExam - SmartExam is an online screening tool for individuals 18+ who are located in Iowa that allows them to be treated for common ailments and illnesses in less than an hour without seeing a provider. This intelligent tool asks you questions based on your provided symptoms and answers to previous questions.

Get Virtual Care

COVID-19 Care or Testing

To protect yourself, your loved ones and your community, all eligible individuals should get the COVID-19 vaccine. If you have respiratory symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call your primary care provider. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.

Mental Health

For immediate help with a mental health crisis, including suicidal thoughts, call 988.

A great place to start seeking mental health care is with your primary care doctor. They can refer you to one of our mental health professionals who specialize in the type of care you need. Beginning with your primary care doctor is sometimes the most affordable option, too. Find a physician near you by selecting one of the options below. Already have a provider? Visit the MyUnityPoint patient portal to send a message or schedule an appointment.


MyUnityPoint Patient Portal

If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal

If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.

MyUnityPoint


From Our Medical Experts

When to Go to a Doctor or Urgent Care for Muscle Strains

When you pull a muscle, the fibers stretch abnormally or tear. Learn from a UnityPoint Health DO when to consider going to urgent care for muscle strains.

When to Go to a Doctor or Urgent Care for a Cough

Some coughs get better while recovering at home. But some symptoms require timely assessment to determine whether they're a sign of a more serious issue.

When to Seek Urgent Care for Headaches

There are more than 150 types of headaches and many types of treatment. Sometimes a headache can be a sign of a more severe medical condition. When a headache strikes, find out if you should seek medical care.