Where to Go for Care
If you have a serious or life-threatening medical emergency, call 911 immediately. For immediate help with a mental health crisis, including suicidal thoughts, call 988.
Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find the health care you need, safely.
We know it can be frustrating when you or a loved one isn't feeling well. Please be kind. We want to get you better as soon as possible. We're doing our best, so you can feel your best.
Not feeling well? Try starting with your primary care provider, as many offer same-day appointments. If immediate primary care is not available, learn about your urgent care options. Due to extremely high volumes, we are asking patients to select your arrival time online to ensure you are seen by a provider. If you can't make it to a clinic and are a patient 18 or older located in Iowa, consider using virtual urgent care and SmartExam through MyUnityPoint.
Primary & Pediatric Care
If you have a non-urgent health concern and would like to talk to a primary care provider, please call your clinic during normal business hours or use your MyUnityPoint patient portal to see when a video, telephone or in-person visit can be scheduled.
Start with your primary care provider's office for all of your health care needs. Your provider knows you and your medical history best. Some examples of conditions treated by a primary care provider include:
- Preventative care
- Routine immunizations
- Sinus infection
- Sprains and strains
- Rash or skin infection
- Women's health
- Pink eye
- Anxiety and depression
- Fever
- High blood pressure
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- Physicals
- Medication refills
- Persistent cold symptoms
- Ear infection
- Wart removal
- Flu symptoms
- Stomach problems
- Pain
- Diabetes
- High cholesterol
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Urgent & Emergency Care
When to seek urgent care: When you have an illness or injury that is not life-threatening but still requires fast attention, find an urgent or express care near you. This can include infections like influenza, sore throat, sprains or minor cuts and burns.
When to seek emergency care: For serious or life-threatening health issues, call 911 or go to the emergency room immediately. This can include chest pain or heart attack symptoms, sudden or sever head pain, loss of consciousness, poisoning, uncontrolled fever or other potentially life-threatening conditions.
Urgent and emergency care teams work hard to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with kindness, respect and give their full attention to your personal needs.
Virtual Care
Access convenient care options that fit your schedule and needs. Connect with a UnityPoint Health provider online using MyUnityPoint's Virtual Urgent Care or SmartExam online screening tool from your mobile phone, tablet or computer.
Virtual Urgent Care - Virtual Urgent Care is available for individuals 18+ who are located in Iowa. Through a video visit, Virtual Urgent Care providers can diagnose, recommend treatment and prescribe medication for minor illnesses.
SmartExam - SmartExam is an online screening tool for individuals 18+ who are located in Iowa that allows them to be treated for common ailments and illnesses in less than an hour without seeing a provider. This intelligent tool asks you questions based on your provided symptoms and answers to previous questions.
Get Virtual Care
COVID-19 Care or Testing
To protect yourself, your loved ones and your community, all eligible individuals should get the COVID-19 vaccine. If you have respiratory symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call your primary care provider. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.
Mental Health
For immediate help with a mental health crisis, including suicidal thoughts, call 988.
A great place to start seeking mental health care is with your primary care doctor. They can refer you to one of our mental health professionals who specialize in the type of care you need. Beginning with your primary care doctor is sometimes the most affordable option, too. Find a physician near you by selecting one of the options below. Already have a provider? Visit the MyUnityPoint patient portal to send a message or schedule an appointment.
MyUnityPoint Patient Portal
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.
MyUnityPoint
From Our Medical Experts
When to Seek Urgent Care for Headaches
There are more than 150 types of headaches and many types of treatment. Sometimes a headache can be a sign of a more severe medical condition. When a headache strikes, find out if you should seek medical care.