Community Benefit
Improving the health and wellness of our communities.
About Community Benefit
Taking care of our community is central to the not-for-profit mission of UnityPoint Health. We believe that operating a strong healthcare system that provides high-quality care 24/7 requires investment back into its community, people and infrastructure.
Our Impact
- We work to improve the health of those most vulnerable by employing community health workers, offering financial counseling services, financial assistance and connecting patients to insurance, and providing community resources that could improve patients’ health outcomes.
- We partner with local organizations to provide health education and resources, providing a network of support beyond our walls and empowering individuals to improve their health. These partnerships enable us to reach more people and provide holistic care that addresses the root causes of health outcomes. Request a community sponsorship.
- In Iowa, about 40% of our service area is considered rural, requiring additional access points that we are committed to serving.
- Since the beginning of 2020, telehealth visits at UnityPoint Health have increased by 2,499 percent and include settings such as homes, clinics, hospitals, nursing homes and more. Telehealth is keeping patients healthy by providing greater access to high-quality care while driving down overall health care costs.
- Together We Care is a complimentary online tool offering access to free and reduced-cost services for patients and community members.
- UnityPoint Health completes Community Health Needs Assessments (CHNA) for our hospital facilities every three years. This assessment identifies key issues and health needs affecting the people in the communities we serve. We use our CHNA data to drive our charitable giving, service development and partnerships within local communities.
- Through continued growth and investment, we will, for generations to come, improve the health of the communities we serve.
Key Definitions
- Community Benefit
- Financial Assistance
- Community Health Needs Assessment (CHNA)
- Community Health Improvement Plan (CHIP)
Community Benefit
The initiatives and activities undertaken by nonprofit hospitals to improve health in the communities they serve.
Financial Assistance
There are a variety of financial support options available to patients. Learn more about financial assistance at UnityPoint Health.
Community Health Needs Assessment (CHNA)
The CHNA is a hospital’s foundation for planning and allocating resources for the community's health and acts as a baseline for assessing the progress of hospital and community health objectives.
Community Health Improvement Plan (CHIP)
A long-term effort to address public health problems identified in the Community Health Needs Assessment above. This is typically updated every three to five years.