Virtual Care | See a provider anytime, anywhere online or by phone.

Convenient
Secure
Affordable.

UnityPoint Health Virtual Care provides several types of online visits anyone can take advantage of. It's personalized care when and where you need it. Read more below to learn about the types of providers you can meet with using your phone, tablet or computer. It's the health care you've come to expect from UnityPoint Health, when you need it most.

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Your Care. Anytime. Anywhere.

In middle of the night, on a holiday or in the middle of a packed work week, Virtual Care is available when you need it. Virtual Care providers can diagnose, recommend treatment and prescribe medication. You do not have to be a current patient of UnityPoint Health to take advantage of this service. Virtual care providers in the following areas are ready to meet with you:

  • 24/7 Urgent Care (on demand)
  • Scheduled Virtual Visit with a UnityPoint Health Provider (please call office first)
  • Mental Health Counseling (by appointment)
  • Dietary Counseling (by appointment)
  • Breastfeeding Support (by appointment)






A Provider Visit by Secure Video

Virtual Care eliminates the need to travel and brings the care to you. Simply use the video camera on your laptop, tablet or smartphone for a face-to-face consultation. It's as simple as that!

New Virtual Care Users
If you are new to UnityPoint Health Virtual Care and would like to get started with our Urgent Care, Mental Health Counseling, Dietary Counseling or Breastfeeding Support services, you can sign up here.

Scheduled Virtual Visits
If you have arranged a Scheduled Virtual Visit with your provider's office and have received a confirmation email, you can use one of our Setup Guides to help you get started.


Trusted Care, Right Now

Virtual Care is provided by a team of providers and advanced practitioners who are board-certified in family medicine, internal medicine, emergency medicine pediatrics, psychiatry, mental health therapy, nutrition and lactation. This expansive network is all you need to get care where and when you need it most.


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24/7 Urgent Care allows you to see a doctor for minor illnesses such as ear infections, cold and flu, rashes, sore throats, headaches, allergies and more. When appropriate, a prescription will be sent to the pharmacy of your choice.


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Behavioral Health Counseling allows you to see a psychiatrist or a therapist who will work with you to improve personal well-being, providing counseling for anxiety, depression, life transitions among other concerns. Assistance in building support and locating resources can be provided.

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Breastfeeding Support allows you to see an International Board-Certified Lactation Consultant to receive support and education designed to help moms and babies realize the benefits of nursing.

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Nutritional Counseling allows you to see a specialist who will integrate your nutrition goals with your medical care and help you build a healthy lifestyle.

Private and Secure

Your information is safe, and your visits are completely confidential.


Cost Effective

The cost of an Urgent Care visit is $39 or less, depending on your insurance. The price varies for our Behavioral Health Counseling, Breastfeeding Support, and Nutritional Counseling services. All rates before insurance are provided prior to requesting a visit. Please check with your insurance company to see if UnityPoint Health Virtual Care is covered.

Complete Your Medical History

Don't wait until you're sick. Be prepared for your UnityPoint Health Virtual Care visit and complete your medical history profile during your account activation.


Request a Virtual Care Visit

Once you have created your account, you can immediately request a Virtual Care visit for a time that works for you.

You can do this through your web browser or by using the UnityPoint Health Virtual Care app, which is available in the Apple App Store and the Google Play Store.

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Support

For questions regarding prescriptions received via virtual care visit, please call (888) 982-7956. For additional assistance related to a virtual care visit, please call (833) 977-2800.



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Virtual Care | The care you need, when you need it.