Virtual Care | See a provider anytime, anywhere online or by phone.

Virtual Care

Getting sick is never convenient, but getting care should be. That's why UnityPoint Health offers Virtual Care, a convenient option when and where you need it, 24 hours a day, 365 days a year. See a provider anytime, anywhere via secure online video. It's the health care you've come to expect from UnityPoint Health, when you need it most.

Receive Care Now

Your Care. Anytime. Anywhere.

In middle of the night, on a holiday or in the middle of a packed work week, Virtual Care is available when you need it. Virtual Care providers can diagnose, recommend treatment and prescribe medication. You do not have to be a current patient of UnityPoint Clinic to take advantage of this service.

A Provider Visit by Secure Video

Virtual Care eliminates the need to travel and brings the care to you. Simply use the video camera on your laptop, tablet or smartphone for a face-to-face consultation. It's as simple as that!

Trusted Care, Right Now

Virtual Care is provided by a team of UnityPoint Clinic and American Well® providers and advanced practitioners who are board-certified in family medicine, internal medicine, emergency medicine and pediatrics. This expansive network is all you need to get care where and when you need it most.

Use Virtual Care to see a doctor for minor illnesses such as ear infections, cold and flu, rashes, sore throats, headaches, allergies and more. When appropriate, a prescription will be sent to the pharmacy of your choice. View all of the conditions your Virtual Care visit can treat.

Private and Secure

Your information is safe, and your visits are completely confidential.

Cost Effective

The cost of a visit is $39 or less, depending on your insurance. That's much less than a trip to the ER in the middle of the night and more convenient. Please check with your insurance company to see if UnityPoint Health Virtual Care is covered.

Complete Your Medical History

Don't wait until you're sick. Be prepared for your UnityPoint Health Virtual Care visit and complete your medical history profile during your account activation.

Request a Virtual Care Visit

Once you have created your account, you can immediately request a Virtual Care visit for a time that works for you.

For questions regarding prescriptions received via virtual care visit, please call (888) 982-7956. For additional assistance related to a virtual care visit, please call (855) 635-1393.

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Virtual Care | The care you need, when you need it.