Patients and Visitors

Welcome to UnityPoint Health – Grinnell Regional Medical Center

Our goal is to offer you and your family the best care possible in a caring and comfortable environment. We offer a variety of levels of care based on the severity of your condition. From our intensive care unit to our maternity center, skilled care and more, we are focused on delivering exceptional care.

Our providers and staff will make every effort to keep you informed about your care and ask for your input. If you require additional information, please contact us. Our staff is happy to answer any questions and assist you in any way possible.

Visitor Guidelines

At UnityPoint Health, we believe your support system is essential to your healing. These people are an important part of your care team, and we welcome visitors.

Visiting Hours & Guidelines

• Visitors are welcome every day from 6:00 a.m. to 9:00 p.m.
• To ensure a restful environment, we recommend up to two visitors at a time. Please note visitation may be limited to one person based on clinical needs.
• For safety, children under the age of 16 must always be accompanied by an adult visitor.
• For adult patients, one designated visitor may stay overnight at the patient’s request.
• For pediatric patients, two parents, guardians or their designees are welcome to stay overnight to support a child in our care.
• Some departments, including behavioral health and hospice, may have specific visitation guidelines tailored to the unique safety and care needs of those patients.

We always do our best to accommodate individual needs. Please understand our care teams may adjust these practices at any time to prioritize the health, safety, and privacy of our patients, families and team members.

Dining Options

Neon Café

Neon Café is located on the first floor of the hospital and is open every day, from 7 a.m. to 4 p.m.

• Breakfast: 7 a.m. to 10 a.m.
• Lunch: 11 a.m. to 1 p.m.
• Salad and Sandwich Station: 11 a.m. to 1 p.m.
• Grab and Go Items: 7 a.m. to 1 p.m. 

Vending Machines

Vending machines for snacks and beverages are available 24 hours a day. They are located on the second floor in the intensive care waiting area and on the first floor near the medical/surgical unit.

Room Service

• Patients may order room service between 6 a.m. and 6 p.m. Orders are delivered within 45 minutes of the order being placed. The room service menu offers breakfast options all day and a choice of main dish lunch and dinner options, along with many additional side dish choices.
• Visitors with patients may order a guest tray through the room service menu for a $10 charge, from 6:30 a.m. to 6 p.m.

Inpatient Services

Registration Information

Upon entering the main hospital entrance at UnityPoint Health – Grinnell Regional Medical Center, patients and visitors will approach the information desk and be directed to the next available registration clerk. The registration clerk will need the following information:

• Patient name
• Telephone number
• Address
• Next of kin
• Physician
• Photo identification
• Insurance card

The patient's physician will have submitted orders for the tests to be completed and information concerning the patient's stay.

Maternity Care

Patients may pre-register so when they arrive at the hospital they are taken directly to the Kintzinger Women's Health Center for evaluation and preparation for delivery of the baby. Contact the obstetrics care coordinator by email at GRMC_Obstetrics_group@unitypoint.org or by calling (641) 236-2324 with questions.

Recognizing Outstanding Care

Hearing “thank you” from our patients or their loved ones means so much to our care team. Consider sharing your positive feedback with us.