Patients and Visitors

UnityPoint Health - Grinnell Regional Medical Center

Welcome to UnityPoint Health – Grinnell Regional Medical Center

Our goal is to offer you and your family the best care possible in a caring and comfortable environment. We offer a variety of levels of care based on the severity of your condition. From our intensive care unit to our maternity center, skilled care and more, we are focused on delivering exceptional care.

Our providers and staff will make every effort to keep you informed about your care and ask for your input. If you require additional information, please contact us. Our staff is happy to answer any questions and assist you in any way possible.

Visitor Guidelines

Effective October 13, 2022

  • Two visitors are allowed per patient at UnityPoint Health - Grinnell Regional Medical Center. Please note the following exceptions to the visitor limit:
    • Maternity Services (labor, delivery and postpartum). Two visitors are allowed. One designated birth coach/doula is also allowed during the birthing process.
    • All end-of-life situations. The two visitor limit can be reviewed by the care team.
  • Minors age 16 and younger must be supervised by an adult who is not the patient.
  • Visitors must remain in the patient room, as appropriate and limit movement within the facility.
  • Visitors may not visit the cafeteria, but can order an inpatient guest meal tray for $6. 
  • All visitors must be healthy and free of any signs of illness.
  • Visitors should clean their hands prior to entering the patient room and upon leaving the room, using soap and water or hand sanitizer. Cleaning hands frequently during the visit is recommended.
  • Visitors must follow PPE (personal protective equipment) instruction, if requested by a team member.
  • Visitors will be asked to leave if they are not willing to comply with these requests.

We appreciate your understanding. Our main focus is to assist patients to a healthy recovery and to provide the best quality care possible while keeping our patients, team members and communities safe. Please check with the patient's nursing staff for any particular guidelines. Certain areas, such as intensive care and maternity, will have specific visiting instructions.

Dining Options

The Café on Fourth

The Café on Fourth is located on the first floor of the hospital and is open every day, from 7 a.m. to 4 p.m.

  • Breakfast: 7 a.m. to 10 a.m.
  • Lunch: 11 a.m. to 1 p.m.
  • Salad and Sandwich Station: open until 4 p.m.
Coffee and Tea

Free coffee and tea are available for visitors and patient families in the seating area diagonal to the Café on Fourth.

Vending Machines

Vending machines for snacks and beverages are available 24 hours a day. They are located on the second floor near the emergency room waiting area and intensive care waiting area, and on the first floor near the medical/surgical unit. A water and ice dispenser is also located at the second floor vending area. 

Room Service
  • Patients may order room service between 6 a.m. and 6 p.m. Orders are delivered within 45 minutes of the order being placed. The room service menu offers breakfast options all day and a choice of main dish lunch and dinner options, along with many additional side dish choices.
  • Visitors with patients may order a guest tray through the room service menu for a $6 charge, from 6:30 a.m. to 6 p.m.

Family Care Services

Exercise for Stress Reduction
Having a loved one in the hospital can be stressful, and some people find relief in exercise. Immediate family members of inpatients may use the Paul W. Ahrens Fitness Center at Postels Community Health Park at no cost while a loved one is admitted. This benefit is available Monday through Friday, 8 a.m. to 4 p.m., when the center is staffed.
Healing Garden
We created the outdoor healing garden as a tranquil place to step outside and enjoy nature. The garden features a walking path with daisy tiles guiding the walker, a fountain under the gazebo, several bronze sculptures and benches for resting.
Meditation Room
The Mitchell Meditation Room is located on the second floor near the nurse's station. It is our hope that the room will help people find the strength or contentment they need when managing whatever brings them to us, whether it is a life-threatening illness or the birth of a child. We invite everyone to come and see this tranquil area.
Spiritual Care

We recognize that spirituality is unique to every individual. Ask your nurse to contact your personal faith leader.

Staying in Touch

Wireless Internet Access
UnityPoint Health – Grinnell Regional Medical Center offers wireless internet access on the main hospital campus. Patients and visitors will need to accept the Terms and Conditions upon their first login. To access the network, find the wireless network called "UnityPoint Guest."
Phone Calls

Friends and relaties may contact a patient by calling the hospital general switchboard number, (641) 236-7511.

  • Cellular phones can be used in the medical, surgical and obstetric units, as long as it does not interfere with medical equipment. Cell phone usage is not allowed in the emergency department and is limited in intensive care.
  • Patients may bring their cellular telephones and chargers for usage with the exceptions listed above. Landline telephones are available in each medical, surgical and obstetric inpatient room.

Long Distance Calls

Inpatients who need to call long distance using a hospital landline telephone must use phone cards, credit cards, collect charges or third-party billing.

Mail or Packages

Mail is delivered to patients daily. Please address to:

  • Patient's Name
    Patient's Room Number (if known)
    UnityPoint Health – Grinnell Regional Medical Center
    210 4th Avenue
    Grinnell, IA 50112

Inpatient Services

Registration Information

Upon entering the main hospital entrance at UnityPoint Health – Grinnell Regional Medical Center, patients and visitors will approach the information desk and be directed to the next available registration clerk. The registration clerk will need the following information:

  • Patient name
  • Telephone number
  • Address
  • Next of kin
  • Physician
  • Photo identification
  • Insurance card

The patient's physician will have submitted orders for the tests to be completed and information concerning the patient's stay.

Maternity Care

Patients may pre-register so when they arrive at the hospital they are taken directly to the Kintzinger Women's Health Center for evaluation and preparation for delivery of the baby. Contact the obstetrics care coordinator by email at or by calling (641) 236-2324 with questions.

Recognizing Outstanding Care

Hearing “thank you” from our patients or their loved ones means so much to our care team. Consider sharing your positive feedback with us.


The DAISY Award

The DAISY Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day.

Please say thank you by sharing your story of how a nurse made a difference you will never forget!

Nominate an extraordinary nurse

ROSE Award

The ROSE Award rewards our Patient Care Technicians (PCTs) for their consistent demonstration of excellence through clinical expertise, extraordinary service and compassionate care.
Nominate a Deserving Patient Care Technician