Patients and Visitors

UnityPoint Health - St. Luke's - Downtown - Sioux City

Keeping You Informed of Your Care

Welcome to UnityPoint Health – Sioux City. We are pleased you have entrusted us with your care. Our physicians and staff will make every effort to keep you informed and ask for your input and make you as comfortable as possible along the way. Your care comes first at UnityPoint Health – St. Luke's – Downtown. It sounds simple, but it involves a lot: patient comfort, health care resources, attentive care and open communication.

Patient and Visitor Guide

Our goal is to make your visit as easy and convenient as possible. If you need directions, or any other information or assistance after arriving, please ask any of our employees or volunteers.

Visitor Policy

Our visitor policy is as follows:

  • Up to two (2) visitors are allowed for each patient per day for outpatient and inpatient care. This includes same day procedures, clinic visits and emergency room visits.
  • Patients admitted to the hospital will be asked to provide the name(s) of approved visitors upon admission. Visitors may leave and come back the same day.
  • Visitors are welcome to use all waiting rooms and common areas, including the cafeteria located on Level 3 of the south building and The Shop Within hospital gift shop located on Level 1 of the south building, near the main entrance.

Parking Options

Handicapped Parking
Handicapped parking spaces are designated in the parking ramp and by the entrance of the Rehabilitation Center, which is near 7th street and Jones street.
Parking Ramp

Free parking is availabile in the parking ramp. The parking ramp is accessible from 5th street and 6th street. Elevators at the south end of the parking ramp provide access to:

  • The 4th and 5th floors of the Heart and Vascular Center.
  • A 1st-floor walkway leading to the south hospital building.
  • The 3rd and 1st floors of the Central Medical Building.
Street and Valet Parking
  • Valet parking is available Monday–Friday, 5 a.m. to 2 p.m. at the circle drive entrance at 624 Jones Street, across from the helicopter landing pad.
  • City parking meters are located along 5th, 6th, 7th and Jones Streets.

Food and Drinks

Cafeteria

The hospital cafeteria is located on the third floor of the south building. The cafeteria accepts credit cards, debit cards and cash.

Meal serving times are:

  • Breakfast: 6:30 a.m. to 10 a.m.
  • Lunch: 11 a.m. to 1:30 p.m.
  • Salad and Sandwich Bar and Grill: 10:30 a.m. to 7 p.m.
  • Dinner: 4:30 p.m. to 7 p.m.
Cold Brew Coffee Shop
Cold Brew Coffee Show is located in the hospital lobby by the main entrance. 

Hospital Amenities & Services

ATM
An ATM is located outside the cafeteria on the third foor of the south building.
Gift Shop

Whether you're shopping for a patient or want to treat yourself, The Shop Within is here to help. For more information or assistance with purchasing an item, please call (712) 279-2165.

Location: The Shop Within is located in the main lobby of the hospital.
Phone Number: (712) 279-2165
Gift Shop Hours:

  • Monday-Tuesday: 6 a.m. to 3 p.m.
  • Wednesday-Thursday: 9 a.m. to 3 p.m.
  • Friday: 9 a.m. to 12 p.m.

We accept Visa, Discover and Mastercard. 

Profits from the gift shop support the Foundation's projects at the hospital.

Visitor and Handicapped Parking

Visitor Parking

Free parking is available in the hospital's ramp. You can enter the ramp from either 5th or 6th streets, or from the south circle drive. Visitors can take elevators to the first floor where there is an information desk in the South Lobby.

Handicapped Parking

Handicapped parking spaces are designated in the parking ramp, near the Emergency Emergency Department and near the entrance of the Rehabilitation Center which is near 7th street and Jones street.

Patient Mail

Cards and packages mailed to patients are delivered daily. Please include the patient's first and last name in the mailing address.

Mail should be sent to:

UnityPoint Health – St. Luke's – Downtown
Attn: Patient's first and last name
P.O. Box 3168
Sioux City, IA, 51102

Patient Room Information
For patient room information, call 712-279-2229.
Translation

UnityPoint Health - St. Luke's - Downtown provides interpretation services for a variety of languages including American Sign Language at no cost to the patient. These services are available for a patient, family member or employee upon request. It is our intent to provide equal access to, and equal participation in, health care treatment and education for persons with hearing, vision, language, speech or cognitive impairments, and for persons with Limited English Proficiency (LEP).

Wireless Internet Access
Patients or visitors with portable devices, including laptops, can use the hospitals wireless Internet access. Visitors may use the computers in the family waiting areas in the ICU, Dr. Joseph Washburn Oncology unit and nursing units.

Hotel Accommodations

The following hotels offer special rates to families of St. Luke's - Downtown patients. Information is subject to change Please go to admitting, the emergency department or information desks for more information. The Ronald McDonald House in Sioux City is open to any family with a child age 21 and younger receiving medical care. Ask your unit liaison or counselor for more information.

Hotel Name Address Phone Number
AmericInn Lodge & Suites 4230 S. Lewis Blvd.
Sioux City, IA 51106
712-255-1800
Candlewood Suites Sioux City Southern Hills 4720 Southern Hills Dr.
Sioux City, IA 51106
712-271-2222
Hilton Garden Inn Sioux City Riverfront 1132 Larsen Park Rd.
Sioux City, IA 51103
712-255-4200
Holiday Inn 701 Gordon Dr.
Sioux City, IA 51101
712-277-9400
Holiday Inn Express & Suites Sioux City - Southern Hills 4723 Southern Hills Dr.
Sioux City, IA 51106
712-274-0100
Ronald McDonald House 2500 Nebraska St.
Sioux City, IA 51104
712-255-4084
South Sioux City Marriott Riverfront 385 East 4th St.
South Sioux City, NE 68776
402-494-4000
The Warrior Hotel
525 6th St.
Sioux City, Iowa 51101
844-710-2143
Wingate by Wyndham Sioux City
4716 Southern Hills Dr.
Sioux City, Iowa 51106
712-276-5600