Outpatient Mental Health Services | Eyerly Ball, Des Moines
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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

00 Patients
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UnityPoint Clinic - Express (Waukee)

950 E. Hickman Road
Waukee, Iowa 50263

00 Patients
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Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

02 Patients
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Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

06 Patients
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Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

03 Patients
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Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

00 Patients
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Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

01 Patients
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Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

03 Patients
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Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, Iowa 50322

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Outpatient Mental Health at Eyerly Ball

At Eyerly Ball, our team is committed to providing comprehensive outpatient mental health services. Millions of people suffer from anxiety, depression, substance abuse or mental health disorders. Each year, many people find hope in the journey of recovery. You are not alone. You are at the center of everything we do. It's why we are here. We will show up every day for you. 

Schedule an Appointment Today 

With several convenient clinic locations throughout Central Iowa, finding mental health treatment is easy here at Eyerly Ball. Give us a call to schedule an in-person or telehealth appointment today: (515) 241-0982. Or, use our Mental Health Services Form to get in touch with one of our team members.

Call Now To Schedule An Appointment

Now Offering Walk-In Hours for New Patients

Polk County
Monday - Wednesday, 12 - 2:30 p.m.
Thursday, 8:30 - 10:30 a.m.

Story County
Wednesday, 9:30 - 11:30 a.m.
Thursday, 10:30 a.m. - 1:30 p.m. 

Outpatient Mental Health Services

Mental health therapy services are offered at all 4 of our Central Iowa clinic locations, while medical services are provided at Polk, Story and Warren County clinics. Our clinicians provide high quality, recovery-focused treatment including individual, couple and group counseling as well as psychiatric assessments, medication management and substance abuse treatment in a confidential and supportive environment to children, adolescents and adults. 

Locations & Hours 

Polk County | Des Moines 

Address: 1301 Center Street, Des Moines IA 

Hours: 

  • Monday, 8 a.m. - 4:30 p.m. 
  • Tuesday, 8 a.m. - 8 p.m.
  • Wednesday-Friday, 8 a.m. - 4:30 p.m. 

Now Offering Walk-In Hours for New Patients:

  • Monday-Wednesday, 12-2:30 p.m.
  • Thursday, 8:30-10:30 a.m. 

Address: 945 19th Street, Des Moines IA 

Hours: 

  • Monday-Friday, 8 a.m. - 4:30 p.m. 

After Hours Mental Health Crisis Line: (515) 205-9213

  • Available Monday - Friday from 4:30 p.m. to 8:00 a.m. and all day Saturday, Sunday and Holidays.

Story County | Ames

Address: 2521 University Boulevard, Ames IA 

Hours: Monday-Friday, 8 a.m. - 4:30 p.m. 

Now Offering Walk-In Hours for New Patients:

  • Wednesday, 9:30-11:30 a.m.
  • Thursday, 10:30 a.m. - 1:30 p.m. 

After Hours Mental Health Crisis Line: (515) 205-9213

  • Available Monday - Friday from 4:30 p.m. to 8:00 a.m. and all day Saturday, Sunday and Holidays.

Warren County | Indianola 

Address: 1007 South Jefferson Way, Indianola IA

Hours: Monday-Friday, 9 a.m. - 5 p.m. 

After Hours Mental Health Crisis Line: (515) 205-9213

  • Available Monday - Friday from 4:30 p.m. to 8:00 a.m. and all day Saturday, Sunday and Holidays.

Meet Virtually With a Behavioral Health Specialist

In some cases, like the Coronavirus pandemic, telemedicine lets us quickly and safely expand our mental health services. Please call 515-241-0982 to learn more about virtual visits with an expert in psychiatry, medical care or counseling.

Outpatient Therapy & Treatment Options

Eyerly Ball's professional therapists serve individuals with mental health, substance use and co-occurring disorders. Our therapists empower individuals to build the skills needed to begin the recovery process. They actively collaborate with other treatment providers to help maintain a network of care and ensure the patient's treatment is updated as needs change. Therapy services are recovery-focused and based on person-centered planning and client-directed outcomes.

Examples of Programs:

Payment Information

Eyerly Ball accepts payment from all major insurances, Title XIX and Medicare. An individual living in an Iowa county who is without insurance and unable to afford the full service fee can apply for a sliding fee. The sliding fee is based on household income and family size. 

Substance abuse evaluations and/or individual outpatient therapy is available to individuals with Medicaid, Medicare, certain Private Insurance Plans, or those willing to pay for services out of pocket. 

Eyerly Ball also provides OWI screenings to Medicaid-eligible individuals and to those willing to pay the screening fee ($125 for individuals not covered by Medicaid). Individuals seeking an OWI screening must bring a copy of his/her arrest report. 

Eyerly Ball's Medication Assistance Program helps individuals with no insurance, or those who are low-income, obtain medications by applying for assistance from the pharmaceutical companies. Ask your medical provider for more information.

Psychiatric Services

Eyerly Ball offers psychiatric services to all clients in need of treatment, monitoring and stabilization through medication. Our prescribers actively collaborate with other treatment providers to help maintain continuity of care and to ensure that the patient's treatment regimen is updated as needs change. 

Eyerly Ball's Medication Assistance Program helps individuals with no insurance, or those who are low-income, obtain medications by applying for assistance from the pharmaceutical companies. Ask your medical provider for more information.

Group Therapy

Group therapy helps individuals learn about themselves and gain encouragement, perspectives, and ideas from others facing similar issues. Eyerly Ball offers a variety of specialized groups to meet the needs of our clients. 

STEPPS (Systems Training for Emotional Predictability and Problem Solving) 

STEPPS is a group treatment program for those struggling with emotional intensity associated with Borderline Personality Disorder. This evidence-based educational program teaches individuals a variety of emotion and behavior management skills. Group participants are encouraged to attend individual therapy along with STEPPS. The group meets for two hours, once a week, for a total of 20 weeks.

After completing the STEPPS program, there are a few options:

  • Enter a follow-up program called STAIRWAYS™, which meets twice a month for one year and helps develop additional skills
  • Continue with individual therapy only
  • Repeat the group

STEPPS group therapy meets on Wednesdays from 2:30 p.m. - 4:30 p.m. at our Polk County location.

Substance Abuse Treatment

As a licensed provider of outpatient substance-related services, Eyerly Ball is committed to treating the whole person. Our professional staff provides thorough assessments for alcohol and/or drug use. As a result, necessary planning and attention are incorporated into each individual's therapy and/or medical care plan.

When a client requires more intensive substance-related assistance beyond Eyerly Ball's services (such as intensive outpatient treatment, inpatient or residential treatment or detox), we refer to other providers in the community.

Substance abuse services offered include:

  • Substance Abuse Evaluations
  • OWI Screenings
  • Individual outpatient psychotherapy focused on alcohol or drug-related issues
  • Dual Diagnosis Group Therapy

Substance abuse evaluations and/or individual outpatient therapy is available to individuals with Medicaid, Medicare, certain Private Insurance Plans, or those willing to pay for services out of pocket.

Eyerly Ball also provides OWI screenings to Medicaid-eligible individuals and to those willing to pay the screening fee ($125 for individuals not covered by Medicaid). Individuals seeking an OWI screening must bring a copy of his/her arrest report.