UnityPoint Health - Des Moines

Adult Volunteer

Volunteers at Iowa Methodist, Iowa Lutheran and Methodist West make a difference for our patients, families and staff at the hospitals. We have opportunities for men and women. There can be opportunities both in patient care areas and non-patient areas such as the gift shop, family waiting rooms, clerical support, and more. A typical volunteer assignment is once a week for 2-4 hours. We ask our volunteers to make a six-month commitment.

Requirements to becoming a volunteer:

  • Have a desire to help and become a part of our health care team.
  • Complete a volunteer application (including contact information for 3 personal references).
  • Complete a simple health screening at no cost to you. A seasonal flu vaccine is required.
  • Pass a criminal background and dependent adult/child abuse registry check.
  • Attend a placement interview/orientation session.
  • Complete necessary training.

All UnityPoint Des Moines hospitals have the same requirements.  Please contact the hospital of your choice for specifics.  

Our Campuses

Iowa Methodist and Blank Children's Hospital

Thank you for your interest in our volunteer program.   Please know there are limited evening and weekend opportunities available at this time.  Most openings are weekday/daytime.  If you would like to apply, please click on the Iowa Methodist and Blank form on the left side of this page.

Iowa Methodist Gift & Flower Shop 
Current Openings – Mondays 9-12:30; Tuesdays 12:30-4; Thursdays 12:30-4; Fridays 12:30-4; evenings and weekends are possible as well.
Volunteer must enjoy working with the public and can provide retail sales in our hospital gift shop. Volunteers must have excellent customer service skills and enjoy working together as a team.  All volunteers are trained and do not need previous retail experience.   Volunteers must be able to stand and walk throughout their shift. 

Floral Service 

Do you like to garden and work with flowers?  Volunteers in our flower room help create arrangements and process floral needs.  These creations are sold in our gift shop. All volunteers are trained and do not need previous retail experience.   Volunteers must be able to stand and walk throughout their shift. For more information please call Sheri Vining at 241-8140. 

Iowa Lutheran Hospital

Please fill out the Iowa Lutheran Hospital Volunteer Form (on the left) to request additional information about how to become a volunteer or call 515-263-5227. A few of our volunteer opportunities are highlighted below:

Do you enjoy talking with people? Would you like to get exercise by walking while you give of your time? Are you good at putting people at ease? Then we need you! We are looking for compassionate individuals to be stationed at the main entrance of the hospital to escort patients to departments or to various testing areas. There are three shifts Monday through Friday: 7:00 a.m. to 10:00 a.m., 10:00 a.m. to 1:00 p.m., or 1:00 p.m. to 4:00 p.m.

Surgical Waiting Room Host/Hostess
We are looking for volunteers who enjoy interacting with families and staff and who would love to assist anxious families by serving as a host/hostess and as a liaison between families of patients and staff in this fast paced environment. Volunteers will also make coffee, track families and provide communication. Volunteers assist in the surgical waiting room during two shifts Monday through Friday: 7:00 a.m. to 11:00 a.m. and 11:00 a.m. to 4:00 p.m.

SHIIP Counselor
Do you enjoy working one on one with people and problem solving?  Love a good mystery?  Then the Senior Health Insurance Information Program might be for you!  We are in need of volunteer counselors that provide helpful information regarding Medicare coverage, Medicare supplemental insurance, long term care insurance or filing of Medicare claims for people 60 years of age and over. Counselors are trained through the Insurance Commissioner's Office.  Once trained must be able to analyze Medicare plans; work independently and have a positive problem solving outlook.  Very flexible scheduling.

Methodist West Hospital

The following volunteer opportunities are available at Methodist West Hospital.  If you are interested in volunteering for any of the following opportunities, please fill out the volunteer application.  After your application has been accepted, the volunteer office will contact you to discuss the health screen, orientation and training process.

Office Assistant 
Volunteer is needed 2-3 hours per week to assist staff with data entry.  This volunteer position can be done on a Thursday or Friday.  The volunteer must be able to enter data accurately and sit for a period of time.  The Volunteer office assistant will be a tremendous help to the staff in the department and work with a great team.  The volunteer will be trained by the staff. You must enjoy working on the computer and working with data entry.