Urgent Care and Express Care
What is Urgent Care/Express Care?
We understand that illnesses and injuries don't always occur during regular business hours and you can't always be prepared for them ahead of time. For this reason, we offer convenient clinic locations to our patients on a walk-in basis and can be used when meeting with your primary care provider isn't an option. Urgent Care and Express Care clinics treat minor medical problems and injuries that are not life-threatening, but need the attention of a health care provider. These clinics are not an alternative to the emergency room, but they use a walk-in system, so no appointments are necessary.
What Does an Urgent/Express Care Provider Do?
Urgent care providers treat patients for minor illnesses and injuries that require prompt assistance. These providers also treat patients who are unable to see their primary care provider or do not have one.
What Conditions Does an Urgent/Express Care Provider Treat?
Urgent care clinics provide medical treatment for minor illnesses and injuries such as:
- Burn or sunburn
- Cough or cold
- Ear aches or infection
- Insect or minor animal bite
- Nausea or vomiting
- Neck or back pain
- Skin infection, rash, skin lump, bump or growth
- Sports injury and strain
- Upper respiratory infection (sore throat, earache or sinus symptoms)
- Urinary tract infection
When Should I Go to the Emergency Room or Call 911?
A person should call 911 or go to the emergency room if he or she experiences:
- Deep cut or wound
- Constant vomiting
- Head injury
- Massive bleeding
- High fever
- Sign of a stroke including sudden numbness, speech difficulty or loss of vision or ability walk or move
- Sign of a heart attack including chest, arm or jaw pain
- Severe allergic reaction that causes swelling, hives or trouble breathing
What Exams Can an Urgent/Express Care Provider Perform?
Urgent Care and Express Care clinics offer select diagnostic exams for patients. These exams include, but are not limited to, the following:
- Blood test
- Mono test
- Pregnancy test
- Rapid strep test
- STD test
- Urine test
For illnesses and injuries that require significant testing, patients need to visit emergency rooms or a primary care provider. Advanced tests require a specialized professional to interpret the results and diagnose and treat the patient.
Benefits of UnityPoint Clinic Urgent/Express Care
One of the biggest benefits of Urgent Care and Express Care is that no appointment is necessary. Providers see patients on a walk-in basis, making it a convenient care alternative. This type of care also provides a lower cost alternative to emergency rooms. The copay at urgent/express care clinics is typically less, and some insurance policies do not cover emergency room costs. For those who do not have a primary care provider — or those whose primary care provider is unavailable — urgent/express care offers a convenient and cost effective service. Our urgent/express care teams have the experience and expertise to provide high quality care for patients of all ages who require timely medical attention.